Condition Monitoring Application Engineer

1 week ago

Columbus, United States AssetWatch, Inc. Full time
Job DescriptionJob Description

AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every day. We are a devoted and capable team that includes world-renowned engineers and distinguished business leaders, united by a common goal – To build the future of predictive maintenance. As we enter the next phase of company growth, we are seeking dynamic people to help lead the journey.

The primary function of the CMAE is to support the sales process by providing technical expertise and tribal knowledge to the sales team. As a CMAE you will be a main factor in engineering a solution for our customers with our offerings. This role works closely with sales, the condition monitoring team, and customers.

What You'll Do:

  • Support solutions architects in the sales process as the subject matter expert in condition monitoring.
  • Establish credibility with customers to encourage higher opportunity-to-trial conversion rates.
  • Ensure high-quality asset lists to enable higher trial-to-subscription rates.
  • Assist in engineering a solution that best fits the needs of the customer.
  • Track the success of the asset review call and provide recommendations to enhance the same.
  • Track and suggest ways to improve the average monitoring point/trial.
  • Acquire extensive expertise in AssetWatch products, encompassing technical aspects, to effectively secure trials that incorporate a diverse range of AssetWatch offerings.
  • Expand AssetWatch's expertise in machine condition monitoring, beyond vibration analysis, to include other condition-monitoring technologies.
  • Work closely with the product development team to create high-value hardware and software solutions and expanded product offerings.

Who You Are:

  • Strong communication skills and ability to discover pain points for the customer and drive towards a solution.
  • Valid Vibration Category II, MLA/MLT Certifications preferred.
  • Minimum of three years of relevant experience with vibration data collection and analysis
  • Strong mechanical background with industrial equipment - centrifugal and reciprocating compressors, turbines, blowers, pumps, gearboxes, hydraulics, pneumatics, etc.
  • Proficient in developing optimum corrective actions based on findings of acquired field vibration analysis data, observations, and discussions with key plant personnel.
  • Sales or account management experience is a plus but not required.
  • Desire to work in a "startup" environment and have a "startup" mentality – work collaboratively with others across all levels of the organization; resolve obstacles that may prevent the organization from achieving its mission; wear many hats as needed.
  • Be customer focused - demonstrate the desire and knowledge to understand customer needs; provide personalized, professional service, accurate information, and continuous communication.
  • Demonstrate integrity - behave ethically, act fairly, and take responsibility for accomplishing work.
  • Eligibility to work in the U.S. or Canada

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