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Salesforce Technical Architect

3 months ago

Chicago, United States California Creative Solutions Inc. Full time
Job DescriptionJob Description

Summary:

We are seeking a highly skilled Senior Salesforce Applications Engineer with a passion for higher education to join our dynamic team. This role will work closely with the Lead Salesforce Technical Architect to implement and maintain our Salesforce ecosystem, with a focus on Experience Cloud, Education Cloud, Marketing Cloud, and Service Cloud. The ideal candidate will be a hands-on technical expert, capable of translating architectural designs into functional solutions and collaborating effectively with both technical and non-technical stakeholders.

Solution Implementation:
  • Translate architectural designs into functional Salesforce applications across multiple clouds (Experience, Education, Marketing, Service).
  • Develop custom code (Apex, Visualforce, Lightning Web Components) and configurations to meet specific business requirements.
  • Implement integrations with AppExchange solutions (Linvio, Mogli, Saleswings, etc...) and external systems (Oracle Campus Solutions and other ERP or SAAS applications) using Boomi or other middleware.

Technical Expertise:

  • Possess deep technical knowledge of Salesforce platform features, APIs, and development best practices.
  • Troubleshoot and resolve technical issues related to Salesforce applications and integrations.
  • Ensure data integrity, security, and compliance with industry standards.
Collaboration:
  • Work closely with the Lead Salesforce Technical Architect to understand and implement architectural designs.
  • Collaborate with business users to gather requirements, provide technical guidance, and ensure solutions meet their needs.
  • Partner with other IT teams to coordinate deployments and ensure smooth integration with existing systems.
Multi-Cloud Expertise:
  • Experience Cloud: Build and maintain digital experiences for prospective and current students.
  • Education Cloud : Implement solutions to streamline student lifecycle management, recruitment, and engagement.
  • Marketing Cloud: Develop and execute targeted communication campaigns for student recruitment, engagement, and alumni relations.
  • Service Cloud: Configure and customize solutions to streamline student support services and issue resolution.
Continuous Improvement:
  • Stay abreast of the latest Salesforce releases, features, and best practices.
  • Proactively identify opportunities for optimization and automation of Salesforce processes.
  • Contribute to the development and maintenance of technical documentation.
Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Minimum of 5 years of experience as a Salesforce Developer or in a similar role, with proven experience in multiple Salesforce clouds (Experience, Education, Marketing, Service).
Salesforce certifications (e.g., Platform Developer I or II) are desirable but not needed.
  • Experience in the higher education sector is a significant advantage.
  • Strong programming skills in Apex, Visualforce, and Lightning Web Components.
  • Experience with Salesforce APIs, data integration tools (Boomi), and AppExchange solutions (Linvio, Mogli, Saleswings, etc...).
  • Excellent problem-solving and troubleshooting skills.
  • Effective communication and interpersonal skills to collaborate with diverse stakeholders.