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Mailroom Clerk

4 months ago

Rapid City, United States Great Plains Tribal Leaders Health Board Inc Full time
Job DescriptionJob Description

Job Summary


The purpose of this position is to manage incoming and outgoing mail. The mailroom clerk receives and sorts mail and packages and delivers mail to individuals, departments, and locations.


Essential Functions


  • Sort mail by location and department.
  • Good communication and literacy skills.
  • Well organized with sharp attention to detail.
  • Good computer skills
  • Ability to run mail sorting and postage meter machines.
  • Must be able to operate a motor vehicle



Professional Behavior


  • Effectively plan, organize workload and schedule time to meet the demands of the position.
  • Work in a cooperative and professional manner with OHC and GPTLHB staff
  • Treat Great Plains tribes and collaborators with dignity and respect.
  • Utilize effective verbal and written communication skills.
  • Advance personal educational development by attending training sessions and seminars as appropriate.
  • Exemplify excellent customer service with tribal stakeholders, health board colleagues, program partners, service recipients, visitors and guests.
  • Foster a work environment of wellness, courtesy, friendliness, helpfulness and respect.
  • Relate well and work collaboratively with coworkers and all levels of staff in a professional manner.
  • Consistently demonstrate respect for and acceptance of differing capabilities, cultures, gender, age, sexual orientation and/or personalities.
  • Maintain and ensure organizational privacy and confidentiality.
  • Handle crisis and tolerate stress professionally.
  • Be self-directed and take proactive initiative to assist others.
  • Resolve issues with other departments and coworkers without direct supervision if needed.
  • Exercise flexibility to alter plans/routines when situations require and continue to perform without projecting stress/frustration that would adversely affect the work environment.
  • Promote an alcohol, tobacco and drug-free lifestyle.
  • Embrace modes of appearance and attire that reflect a professional presence.
  • Adhere to GPTLHB policies and procedures.
  • Other duties as assigned by the Supervisor



Supervisory Controls


The work is closely controlled through the structured nature of the work itself, the circumstances in which it is performed, or by the supervisor through review of the work.
The supervisor assigns specific tasks (one-of-a-kind and repetitive) and provides clear, detailed, and specific instructions. The employee works as instructed and consults with the supervisor as needed on all matters not specifically covered in the original instructions or guidelines.
The supervisor reviews the work by checking progress or reviewing completed work for accuracy.


Guidelines


There are established procedures for doing the work and a number of specific guidelines are available as a resource.
The employee may be required to use judgment in locating and selecting the most appropriate guidelines, references, and procedures for application and in making minor deviations to adapt the guidelines to specific cases. The employee may also determine which of several established alternatives to use. Situations to which the existing guidelines cannot be applied or significant proposed deviations from the guidelines are referred to the supervisor.


Complexity


The work consists of related steps, processes, or methods. The decision regarding what needs to be done involves various choices that require the employee to recognize the existence of and differences among a few easily recognizable situations. Actions to be taken or responses to be made differ in such things as the source of information, the kind of transactions or entries, or other differences of a factual nature.


Scope and Effect


The work involves the performance of specific, routine operations that include a few separate tasks or procedures. The work product or service is required to facilitate the work of others; however, it has little impact beyond the immediate organizational unit or beyond the timely provision of limited services to others.


Personal Contacts


The personal contacts are with employees in the organization but outside the immediate department. People contacted generally are engaged in different functions, missions, and kinds of work, and may be representatives from various levels and departments within the organization, partner organizations, Tribal affiliate organizations, and employees of other healthcare organizations. Personal contact, at this level, may also made with members of the general public, as individuals or groups, in a moderately structured setting.


Purpose of Contacts


The purpose is to obtain, clarify, or give facts or information regardless of the nature of those facts; i.e., the facts or information may range from easily understood to highly technical.


Physical Demands


The work requires considerable and strenuous physical exertion, such as frequent climbing of tall ladders, lifting heavy objects over 50 pounds, crouching or crawling in restricted areas, and defending oneself or others against physical attack. The employee must be able to read, write, speak and hear.


Work Environment


The work involves moderate risks or discomforts that require special safety precautions, e.g., working around moving parts, carts, or machines; exposure to contagious diseases or irritant chemicals. Employees may be required to use protective clothing or gear, such as masks, gowns, coats, boots, goggles, gloves, or shields.


Supervisory and Management Responsibility


This position has no formally assigned supervisory responsibility or authority. The employee is responsible only for the performance of their own assigned work. They may be asked to train new employees in the fundamentals of the jobs or to participate in cross‑training of other employees in the department, but such assignments do not include the ongoing authority to assign and review work of other employees or to recommend or take corrective action with regard to other employees' performance.

Direct Reports: None


Minimum Education and Experience Requirements


Education/Relevant Experience: High school diploma or GED and one (1) year of experience.
This position requires no post-secondary education. Qualified individuals must have relevant experience demonstrating knowledge of basic or commonly used rules, procedures, or operations that typically require completion of training program or one (1) year of relevant experience.




The GPTLHB is a tribal organization that follows tribal preference laws. Our policy is to give preference to qualified Indian/Tribal candidates over qualified non-native candidates in hiring decisions if all other qualifications are equal.


Employment is contingent upon the outcome of all required criminal background checks.