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Shift Supervisor

3 months ago


Hialeah, United States Chick-fil-A - Hialeah In-Line Full time
Job DescriptionJob Description

At Chick-fil-A Hialeah In-Line, a Shift Supervisor is responsible for our day-to-day operations. You will lead our team by working an opening Supervisor shift (5am-3pm*) and/or a closing Supervisor shift (1:30pm-11:30pm*). *Times may vary.
We believe that leadership is about serving others. Does that resonate with you? What about accomplishing tasks through others, setting daily shift goals, leading by example, coaching team behaviors, and striving to have a positive impact on others? Then this might be the role for you. Experience is preferred. We will train you according to our standards.
Also, the experiences we can provide you are an excellent stepping-stone towards a brighter future. Shift Supervisors will have the opportunity to learn, grow, and advance in our business.

What Winning Looks Like

-Align with our Core Values.
-Heart of a mentor and coach the team towards behaviors that support our mission and values.
-Grow Our team is constantly leveling up and we need you to stay ahead of them.
-Lead the team to get work done with excellence. Some of that work includes daily checklists, creating remarkable guest experiences, creating a welcoming restaurant environment, food safety, food quality, order accuracy, inventory management, and cleanliness.
-Reduce defects Find hang-ups in our workflow (processes) and fix them with the team.
-Strong level of humility, ownership, integrity, and honesty.
-Communicate key strategies to team members and pass along any team or guest concerns to the Director Team.
-Maintain a positive attitude under pressure and quickly recognize and solve operational issues, serving as the “Chief Problem Solver” for guests and the team.
-Engage in leadership meetings and assist in developing future leaders within the team.
-Lead by example and with professionalism - adhering to Chick-fil-A policies and procedures.
-Care about the results without compromising on our Core Values.

Our Mission
To have a transformative impact on our guests, team members, and community.

Our Team Values
Work Hard: We give it our best effort. Progress over perfection.
2nd Mile Service: We serve & support our guests and teammates beyond what is expected.
Growth Mindset: We stay motivated, humble, and grow ourselves daily.
Better Together: We build each other up through meaningful relationships.

Our Team Benefits
Flexible Scheduling: Serval shift options to choose from.
Time Off Requests: Take time off for planned events or vacation.
Sundays Off: A built-in day for rest and family.
Employee Meal Discounts: Enjoy food and drinks at an affordable price.
Growth Opportunities: Plenty of opportunities to take on more responsibility for those who want more.
Coaching and Personal Development: Come hungry for feedback. We give it generously.
Non-toxic Environment: Passionate team determined to keep work fun and healthy.

Requirements/Responsibilities

Position Requirements:
*Part-Time or Full-Time, 31-40+ hours per week
*Opening and/or Closing Shifts
*Must work a minimum of 3 Supervisor shifts per week

Skills Needed To Win:
*Humble, motivated, people smart.
*Awareness of what's happening and how to respond with a solution-oriented mentality.
*Ability to thrive in a fast paced environment and maintain a cheerful attitude.
*Ability to influence without relying on your authority.
*Ability to be flexible and comfortable with frequent change and unexpected situations.
*Strong communication skills, both oral and written.
*Management/Leadership experience preferred.
*Enjoys responsibility.
*Bilingual preferred.
*Professional.

Special Instructions

We are on a mission to have a transformative impact on our guests, team members, and community. We are committed to building strong leaders. Join us Apply now. We will contact you within 1-3 days after submitting your application via phone call, email or text.

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