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Support Associate

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Job DescriptionJob Description

Company: Downsizing By Design

Job title: Support Associate

Hire date: Immediate

Employment type: Part-time, project based, and may range from 2 to 8 hours per day

Location: Chicagoland

Travel: To and from client homes, within 25-mile radius of home

Industry: Consumer Services

Compensation & Benefits: $18/hr.


Downsizing By Design is looking for people interested in serving seniors and their families as they undergo downsizing, right-sizing, and transitions from one home to another?

If you are an action-oriented, compassionate and client-focused individual and are looking for a deeply fulfilling part-time role on a passionate and supportive team, becoming a Downsizing By Design Associate can offer a rewarding and satisfying opportunity.


About Downsizing By Design

At Downsizing By Design our mission is to joyfully serve every client with care and simplicity. We ease the stress of downsizing, moving, and organizing and transform the new or current home into a beautiful, comfortable, and functional place to live.


About the Role

The Downsizing, Moving and Organizing Support Associate position is responsible for all activities related to downsizing, move planning and organizing. This includes sorting, packing, unpacking, and organizing of clients' household belongings. The ideal candidate can handle the physical aspects of the position while developing a trusting and supportive relationship with our clients.


Competencies:


  • Action Oriented
  • Client Focus
  • Approachability
  • Compassion
  • Composure
  • Client focus
  • Integrity and Trust
  • Time management

Requirements:


  • Valid Driver's License
  • Willing to travel within the service area of DuPage, Kane, Will, West, North and Northwest Cook counties
  • Capable of lifting 25 lbs. On a regular basis with above average strength, agility, and stamina
  • Experience in providing excellent client service
  • Demonstrates patience and integrity
  • Experience working or being on teams; collaborates well with others to reach goals
  • Attention to detail; experience in problem solving and multitasking
  • Demonstrates a friendly, positive attitude
  • Excellent communication skills
  • Excellent organizational skills, proven ability to complete projects and tasks on time.



Responsibilities of the role

  • Assists clients and families (when involved) to sort household items and valuables to identify what they will keep, give to family/friends, donate to charity and dispose
  • Packs household items and valuables such as artwork, antiques, dishes and other fragile items for safe transport or storage
  • Always provides excellent quality and client service
  • Together with other team members, strives to exceed client expectations
  • Consistently projects a professional, caring, and friendly spirit
  • Focuses on keeping the work environment safe for clients and team members
  • Adheres to all company policies and safety rules



Additional Notes

Flexible scheduling. Position is part-time, some projects may be assigned with less than a week's notice, based on client needs.


Time commitment is variable based on customer need. May range from 2 hours (sorting or packing) to 8 hours (complete day of packing, moving and unpacking)





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