Alarm Sales

SALES

JOB DESCRIPTION

Job Responsibilities include but are not limited to: 

• Oversee account management by assigning new accounts and reassigning existing accounts to Sales Team for appropriate fit of customer expectations and needs

• Assist Sales Team in pursuing new customer relationships and developing existing customer relationships

• Work effectively with Executive and Operations Teams to ensure project type and scope the Sales Teams are pursuing are within the capabilities of successful completion.

• Ensure quality of project scope, estimate, and project expectations provided by Sales Team to Administration and Operation Teams are accurate and complete for successful execution.

• Review Profitability Reports and Job Cost Center Reports with Sales Team and Operation Teams to determine areas of success and opportunities for improvement

• Assist with escalated concerns from both external and internal customers relating to the Sales Team and their responsibilities

• Provide consistent feedback and evaluation of performance to Sales Team

• Evaluate and assist in maintaining personnel needs of Sales Department

• Implement directives from Executive Team impacting Sales Team’s performance and expectations

• Perform other duties as assigned by Executive Team or CEO

Oversee, assist, and provide proper training and tools for Sales Team to successfully perform the following responsibilities:

• Transfer deficiencies noted in inspection reports to deficiency logs and prepare proposals

• Create deficiency proposals as outlined in standard operating procedures

• Communicate deficiency proposals directly with customer via phone, fax, and/or email

• A continued commitment in pursuit of new customers by scheduling sales calls, following up on leads and utilizing outlined market strategies

• Meet or exceed sales budget goals set by service operations manager and Exec Team

• Promote a positive ongoing relationship with customers and end users

• Estimate hard bid contracts and provide a proposal to the customer by the bid date

• Conduct job site surveys to ensure the accuracy of the estimate

• Prepare assigned reports needed for invoicing (Customer set up sheet)

• Maintain inspection and service sales log for all deficiencies and service bids and proposals