Logistics Clerk

Job DescriptionJob Description

Logistics Clerk

Summary: This position supports the day-to-day functions of the Shipping and Delivery departments, with the main responsibility of using current computer systems and SAP to invoice customer orders. This position supports the Traffic Manager with all associated duties, including vacation/absence coverage. Work duties will also include the use of Microsoft office programs including Excel and Word, frequent data entry, managing performance spreadsheets, filing, and other duties designated by the Traffic Manager and Logistics Manager.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Review entered data and execute necessary checks and balances in current computer systems and SAP to ensure accurate data entry, and invoicing procedures.
• Sort and staple together routes/ pick tickets for order selection with third party pick paperwork.
• Organize and file all invoiced copies with pick tickets and load sheets.
• Communicates with inventory personnel and shift management to ensure proper product lots and weights are uploaded to customer orders before invoicing.
• Support for help in managing transportation services during peak holiday seasons.
• Data entry and calculation of departmental performance measures.
• Increased depth of coverage for absences in billing and shift supervision.
• Flexible schedules necessary to help cover work volumes during shift supervisor and billing personnel vacations.
• Receive written and oral instructions.
• Studies and helps to standardize procedures to improve efficiency of job duties and overall department.
• Maintain harmony and a positive work environment among co-workers.

Supervisory Responsibilities

No direct supervisory responsibilities in day-to-day activities.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

ADAPTABILITY

Maintaining effectiveness when experiencing changes in work tasks or the work environment, adjusting effectively to work within new work structures and processes, requirements, or cultures.

Responds appropriately and confidently to the demands of work challenges when confronted with changes, ambiguity, adversity or other pressures.

Displays confidence even in an ambiguous and stressful situation.

Manages highly stressful and pressure-laden situations well.

Accepts responsibility for their own mistakes.

Demonstrates awareness of their own strengths and weaknesses.

Admits their mistakes and responds openly to the ideas of others.

Adjusts to demands without becoming easily frustrated.

Deals constructively with their own failures and mistakes.

Approaches change or newness positively- Treats change and new situations as opportunities for learning or growth; focuses on the beneficial aspects of change; speaks positively about change to others.

Adjusts behaviors- Quickly modifies behaviors to deal effectively with change in the work environment; readily tries new approaches for new or changed situations; does not persist with ineffective behaviors.

ANALYSIS AND DECISION MAKING Problem Analysis/Decision Making

Identifying problems and recognizing symptoms, causes and solutions, making timely and sound decisions under all conditions.

Makes timely decisions based on adequate and accurate information.

Works capably with large amount of information.

Acts decisively when necessary.

Considers possible causes and alternative solutions before making decisions.

View problems based on a practical understanding of business and culture.

Gets good input before making decisions.

Financial/Quantitative

Drawing accurate conclusions from financial and numerical data and applying financial principles and numerical techniques to management problems.

Reads and understands financial or other quantitative information.

Uses statistical and quantitative information to make quality decisions.

Identifies key factors when reviewing budgets and financial statements.

Manages numbers effectively.

Analyzes financial information quickly.

BUILDING AND MAINTAINING EFFECTIVE BUSINESS RELATIONSHIPS

Using appropriate interpersonal styles and communication methods to collaborate effectively with employees, peers, leaders, and business partners to meet mutual goals; builds networks to obtain cooperation and build alliances; Facilitate the accomplishment of work goals by developing and cultivating long-term collaborative work relationships.

Seeks opportunities- Proactively tries to build effective working relationships with other people.

Informs others- Shares important or relevant information to ensure progress on goals.

Subordinates personal goals- Places higher priority on team or organization goals than on own goals.

Facilitates agreement- Gains agreement from partners to support ideas or take partnership-oriented action; uses sound rationale to explain value of actions.

Treats others with Respect and Dignity- Establishes good interpersonal relationships by helping people feel valued, appreciated, and in included in discussions (enhances self-esteem, empathizes, involves, supports)

Respects diversity- Uses ideas, opinions, and insights from individuals with diverse culture, backgrounds, approaches and talents on tasks or assignments.

Acknowledges contributions- Appropriately recognizes contributions, competencies, and potential; listens and responds appropriately to the content of concerns.

Works in collaboration with Corporate and other operating divisions or departments to leverage resources, improve processes or systems to remove barriers to achieving overall organizational success.

BUSINESS AND TECHNICAL KNOWLEDGE

Having achieved an expected level of technical and business skill or knowledge in position related areas.

Possess the necessary knowledge and experience about the industry in order to understand the factors that can affect the company, its employees, and customers.

Knows where and when to apply technical or business knowledge in support of strategic or operational decisions.

Stays current on developments and trends in all relevant technical/professional knowledge areas.

Acts as an expert or trusted advisor in position related areas.

EXECUTION

Successfully completing projects, assignments, tasks, business strategies, or goals; setting high standards of performance for self and others; Originating actions to improve existing conditions and processes; using appropriate methods to identify opportunities, implement solutions, and measure impact.

Sets standards for excellence- Establishes criteria and/or work procedures to achieve a high level of quality, productivity, or service.

Follows through on commitments as promised.

Clarifies roles and responsibilities- Involves and collaborates with team members in clarifying roles and responsibilities necessary to achieve success in executing a strategy or completing a project.

Establishes expectations- Works with team members to establish expectations and accountability systems to achieve business success.

Monitors Performance and provides ongoing feedback- Stays close to performance; helps to keep individuals and teams on track; facilitates adjustments when necessary.

LEADERSHIPThought Leadership

Using vision and insight to develop innovative business solutions.

Thinks in a logical manner.

Develops new innovative concepts, ideas, programs and tactics.

Conceptualizes projects and ideas and their interrelationships.

Uses long-term vision.

Style and Influence

Taking charge and initiating actions, directing the activities of individuals and groups toward the accomplishment of meaningful goals, adapting leadership strategy to different situations.

Conveys enthusiasm about meeting objectives and deadlines.

Seems comfortable exercising authority and control in a leadership position.

Readily commands the attention and respect of others in a group.

Establishes high standards of performance that encourages excellence.

Converts decisions into group action.

Conveys the attitude that everyone's work is important.

Effectively leads and influences peers, subordinates, and superiors.

Motivating Others

Creating an environment in which subordinates are rewarded for accomplishment.

Effectively involves employees in their work.

Effectively motivates others to work hard and smart.

Gives good reasons when asking subordinates for changes.

Recognizes and acknowledges subordinates good performance.

Creates and environment in which subordinates are contributing at their best.

Other Competencies

Customer Service - Manages difficult or emotional customer situations; Responds promptly to internal customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

Cost Consciousness - Develops and implements cost saving measures.

Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports affirmative action and respects diversity.

Strategic Thinking - Develops strategies to achieve organizational goals; Adapts strategy to changing conditions.

Judgment - Displays willingness to make decisions within area of responsibility; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality.

Quantity - Meets productivity standards. Completes work in timely manner. Works quickly.

Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions. Uses equipment and materials properly.

Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

One to two years' related experience and/or training; or equivalent combination of education and experience.

Language Skills

Ability to read and comprehend instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Computer Skills

To perform this job successfully, an individual should have knowledge of MS Excel and Word software. Ability to understand and access third party warehouse reporting systems via web link.

Ability to learn functions and uses of current computer systems and SAP. Knowledge of ACCESS a plus but not required.

Certificates, Licenses, Registrations

none

Other Skills and Abilities

Ability to develop accurate well formatted reports (based on defined parameters) in Excel.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, walk and talk or hear. The employee is occasionally required to sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is occasionally exposed to wet and/or humid conditions and extreme cold. The noise level in the work environment is usually moderate.

EOE, including Disability/Veteran

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