Medical Case Manager for Older Adults

2 months ago

Philadelphia, United States ActionAIDS Full time
Job DescriptionJob Description

Position Title: Medical Case Manager Specialist for LGBT Older Adults

Reports to: Program Coordinator

Department: Direct Services

Program: Direct Services

Status: Full time, Nonexempt, eligible for benefits

Qualifications:
  • Bachelor’s Degree (Master’s preferred) in Social Work, Psychology, Nursing or Human Services and one year of experience in providing Case Management Services.
  • Expertise in case management.
  • Experience working with adults over the age of 60.
  • Expertise in advocacy.
  • Ability to cultivate relationships with outside agencies/hospitals.
  • Ability to work with diverse populations.
  • Ability to manage crisis situations.
  • Ability to establish and maintain collaborative relationships.
  • Knowledge of local community resources and services.
  • Understanding of medical and psychosocial issues related to the unique combination of aging and HIV disease.
  • Flexibility in work schedule, including evenings and weekends.

Basic Function:

  • Provide comprehensive linkage to practical and emotional support services for clients by the establishment and development of a productive working relationship, based in trust and mutual respect.

Specific Responsibilities:

  • Perform intake and face to face case management assessments for the older adult population.
  • Provide information and referral services as required.
  • Complete comprehensive Service Care Plan in collaboration with client.
  • Obtain informed consent and relevant release of information from client.
  • Obtain medical, demographic and academic data on client.
  • Provide case management and advocacy to clients assigned to caseload.
  • Responsible for an active caseload of 50-60 clients.
  • Available for home, hospital and clinic visits.
  • Maintain and establish relationships with providers of services for older adults.
  • Have outstationed hours one day a week at the John C. Anderson Apartments.
  • Participate and facilitate agency sponsored programs at the John C Anderson Apartments
  • Re-assess client needs on a regular basis.
  • Arrange for necessary services.
  • Provide follow-up and monitoring of services client is receiving.
  • Collaborate with medical and social services staff to coordinate services and monitor progress.
  • Collaborate with Action Wellness volunteer department as needed.
  • Participate in weekly supervisory sessions.
  • Participate in staff meetings as scheduled.
  • Serve as a resource for the community around HIV related issues, especially as they relate to older adults.
  • Engage in case finding and outreach efforts as necessary.
  • Collaborate and network with offsite providers are required.
  • Attend a minimum of 2 medical appointments per year for each client.
  • Provide intake coverage as assigned.
  • Other duties as required.

Performance Standards:

  • Provide a minimum of 450 units of service a month for full caseload. (1 units of service = 15 minutes of time spent with a client or on behalf of a client.)
  • Make initial contact with client within three working days of case assignment.
  • Complete initial assessment within 30 days of case assignment.
  • Complete Service Care Plan within 30 days of case assignments.
  • Contact each client at least once a month.
  • Document each service provided to clients within 2 business days of service in CaseWorthy.
  • Maintain client confidentiality.
  • Meet with supervisor for weekly individual supervision once a week.
  • Maintain effective working relationships with other providers.
  • Adhere to core values as outlined in Employee Handbook.
  • Other duties as assigned.

Action Wellness is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

All resumes will be retained for one year. No calls please.

Action Wellness - Human Resources

1216 Arch St., 6th floor

Philadelphia, PA 19107

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