Senior Salesforce Quality Analyst

2 weeks ago


Washington, United States Incapsulate Full time
Job DescriptionJob DescriptionSalary: DOE

 Job Description:
As a Manual QA Specialist with a focus on Salesforce, you will play a crucial role in ensuring the reliability, functionality, and user-friendliness of our Salesforce applications. Your primary responsibilities will include:


Testing and Validation:
Conduct thorough manual testing of Salesforce applications to identify and report defects, inconsistencies, and functional issues.
Verify that new features and enhancements meet business requirements and are aligned with user expectations.
Create and execute test cases, test plans, and test scripts for Salesforce applications.


Bug Tracking:
Document and track issues using Salesforce or other relevant issue tracking systems.
Collaborate with developers, product managers, and other team members to resolve issues in a timely manner.


Regression Testing:
Perform regression testing after application updates or new feature implementations to ensure existing functionalities are not affected.
Identify, report, and validate any regressions.


Test Strategy:
Contribute to the development of test strategies and test plans for Salesforce projects.
Work closely with the QA team to establish best practices for manual testing.


Test Documentation:
Maintain detailed records of test cases, test results, and defects.
Generate test summary reports and communicate the status of testing activities to relevant stakeholders.


Collaboration:
Collaborate with cross-functional teams, including developers, business analysts, and product managers, to ensure the quality of Salesforce applications.
Requirements:

Qualification
Proven experience in manual QA testing, with a specific focus on Salesforce.
Familiarity with Salesforce applications and their functionalities.
Strong knowledge of testing methodologies and best practices.
Excellent attention to detail and problem-solving abilities.
Strong communication and interpersonal skills.
Proficiency in test case creation, execution, and defect tracking.
Experience with issue tracking tools, such as Jira.
Salesforce certification (e.g., Salesforce Administrator, Salesforce Platform App Builder) is a plus. 


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