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Sr Systems Engineer- ABQ

4 months ago

Albuquerque, United States Intepros Federal Full time
Job DescriptionJob Description

The Sr. Systems Engineer provides Tier III support for implementation, troubleshooting, and maintenance of classified and unclassified Information Technology (IT) systems. This role is in Albuquerque, NM and requires and Active TS or DOE Q Clearance. The Sr. System Engineer will configure and manage multiple operating systems, install/load software, troubleshoot issues, maintain integrity, and configure network components to improve reliability and performance. The Systems team develops and executes adaptable technology plans that drive the achievement of business results. A broad base of experience is required including technology strategy development, Network consolidation, Virtualization, Modernization, SAN administration, data center operations, and database management. Responsibilities include:

• Provisioning, installation, configuration, operation, and maintenance of multiple servers.

• Plan, implement, and maintain systems configuration in accordance with configuration management procedures.

• Conduct installations of operating system and supporting software.

• Support end user applications and assist application support teams in implementation and troubleshooting activities.

• Perform routine software and hardware maintenance, firmware upgrades, patches, and fixes.

• Perform daily backup operations.

• Prepare technical specifications documentation.

• Contribute to cybersecurity with vulnerability management and remediation, STIG (Security Technical Implementation Guide) implementation, and incident response.

• Recommend technical standards and policies.

• Coordinate with vendors to troubleshoot, maintain, and implement hardware and software.

• Analyze and improve system performance and reliability.

• Conduct systems inventory and update asset management documentation.

• Document and update systems architecture drawings and server rack elevations using Microsoft Visio.

• Provide technical assistance, training, and system documentation for users to promote efficient operation of applications.

• Conduct risk assessments, account audits, access rights audits and activity audits.

• Develop disaster recovery procedures including implementation of warm site and testing of tier one applications failover.

• Collaborate with the other server, SAN, and application teams, identify operational characteristics, determining the presence of a problem, identifying viable solutions, selecting the most appropriate solution, and implementing that solution in a timely manner in accordance with Change Control Process.

• Develop and maintain installation and configuration procedures; contribute to and maintain system standards, policies, and procedures.

• Maintain system performance by performing system monitoring and analysis, performance tuning, troubleshooting, system hardware, installation, firmware patching, and VMware software patching.

• Document and transfer knowledge to fellow staff through training.

· Present insights, status, and progress to management via clear written and verbal communication.

Required Skills

· 7+ years relevant experience in IT Operations environment

· 1+ years of experience demonstrated professional expertise in managing and operating Windows Server (2012, 2016)

· 1+ years of VMware ESXi/vSphere/ vCenter experience.

· An in-depth knowledge of RHEL, Microsoft Windows Server and Desktop Environments (Windows 10, Windows Server 2012/2106).

· Thorough understanding of the desktop and server image build process.

· Experience with Azure, Windows and Linux operating systems and concepts.

· Experience with Compliance Management through Group Policy, Active Directory, Microsoft 365, and Exchange.

· Working knowledge of system hardening (Security Technical Implementation Guide, SRGs, regulatory compliance)

· Advanced understanding of IP (Internet Protocol) networking.

· Thorough knowledge of Switches, Routers, and Firewalls.

· Experience with troubleshooting, proactively identifying issues and driving them to resolution.

· Effective communication skills (oral and written) and the ability to interact with team members, various levels of management, and internal clients with assorted levels of computer experience.

· Committed to results and success in accomplishing goals.

· A fast learner with a demonstrated ability to quickly learn technology and understand unique system requirements.

· Excellent customer service skills

· Ability to work after hours and weekends when deemed critical.

· Active Top-Secret clearance or DOE Q Clearance.

· Experience with Security Compliance and Nessus Security Center scan reports.

· Experience with Monthly patching cycles. SCCM/LAN Desk experience preferred.

· Experience with performance monitoring tools.

· Excellent communication and documentation skill.

Desired Skills

· VDI Linked / Instant Clone management experience preferred.

· Red Hat Certified System Administrator (RHCSA), Engineer (RHCE), Architect (RHCA)

· Microsoft Certified Solutions Expert (MCSE)Microsoft Certified IT Professional or higher

· VMware Certified Professional - 5.0 or higher, Datacenter Virtualization, Desktop

· Citrix Certified Expert - Virtualization, Networking

· Experience with Microsoft Azure Stack

· Experience with Nutanix

· ITIL v3 or 4