Product Manager II

POSITION OVERVIEW

NBME is seeking to hire a level II Product Manager for our organization. This person will be responsible for driving the success of one or more products and leading cross-functional teams responsible for developing, improving, and delivering the product(s). The ideal candidate will have direct accountability for identifying market opportunities and customer needs, developing the product(s) roadmap, and planning and executing the operational planning, production, and projects that directly contribute to the success of the product(s).

This role is primarily remote, requiring minimal onsite attendance except for quarterly change of pace days, which are mandatory for all employees in the organization. While this role can be designated as remote, you are offered the flexibility to select if you prefer to work primarily remotely, hybrid, or onsite. We're open to considering candidates within 90 miles of our office location in Philadelphia, PA.

Diversity, Equity, and Inclusion Statement

At NBME ®, we continue to innovate and improve how we fulfill the evolving needs of the health care community. This commitment starts and ends with the people at NBME. By recruiting and empowering talented individuals from various disciplines and backgrounds, which includes professionals with diverse life experiences, abilities, and perspectives, NBME can take a well-informed, robust approach to advancing medical education and assessment for years to come. We also continue to focus on ensuring that our DEI work is impactful and ingrained in everything we do, including with our staff, workplace culture, products and services, the Philadelphia community and the broader medical education landscape.

RESPONSIBILITIES

• Control the vision, strategy, and roadmap for one or more products in an effort to deliver value to the customer and align with broader NBME strategy.
• Manage and execute product life cycle/strategy, technical, and marketing aspects of the product(s), which includes: discovery and validation of market problems; bringing the voice of the customer into product strategy; exploration of new market opportunities; definition and sizing of market segments; business plan creation; pricing; product positioning; go-to-market planning; win/loss analysis; distribution strategy; product profitability and sales analysis.
• Continually monitor financial, reputational, and user-satisfaction "health" of product(s), reports findings, and develop recommendations to make appropriate strategic and tactical adjustments based on evidence.
• Define market requirements, package features into product plans, and identifies risks/benefits/mitigation strategies.
• Develops recommendations for product(s) based on data analysis, competitive climate, understanding of NBME strategy, and informed business needs.
• Interacts with agile teams, cross-functional teams, development leads, product architects, and key customers
• Gather requirements from existing and potential customers, write market requirements documents or product backlogs, and monitor the implementation of each product project, maintaining the product roadmap and status dashboard.
• Analyzes the competitive landscape; works cross-functionally to monitor and incorporate industry innovations.
• Serves as the main liaison on the assigned product(s) between internal and external stakeholders. Coordinates efforts of cross-functional teams to align and deliver operational planning and production that meet customer and product roadmap requirements.
• Develops, interprets, and communicates policies and practices to external stakeholders; addresses/resolves routine issues, problems, and concerns.
• Represents assigned product(s) internally and externally to product-associated groups and organizations. Develops and delivers presentations, Webinars, and reports to NBME governance, the Executive Team, and external groups about products and activities.
• Participates in the creation of market collateral to support outreach, converting technical positioning into key market messages.
• Launches product(s) onto the market: Assist with defining buyer personas and determining market messages; participates in the creation of marketing plans; collaboratively evaluate the effectiveness of product marketing programs; maintains product launch plans.
• Delivers thought-leader content via events and other outlets; creates standard presentations and demo scripts; aligns sales and outreach tools.
• Provide account support and manage client accounts as needed.
• Develop RFPs and contracts and execute them with guidance from other Product Management staff.
• Contribute to the creation and revision of policies, practices, and quality control measures. Participates in research initiatives and special projects.

QUALIFICATIONS

Skills and Abilities

• 2 to 3 or more years of relevant experience in program/product management required.
• Proven track record of launching product(s) or product releases; leading and organizing market research/pilot/testing efforts; coordinating Agile experiences.
• Strategic and technical Product Management experience, preferably in healthcare, medical education and/or assessment.
• Strong team orientation, project management and analytical skills.
• Demonstrated ability to operate within diverse cross-functional groups and diverse external stakeholder groups.
• Strong critical thinking, problem-solving, and conflict management skills; commitment to DEI. Excellent communication and analytical skills (written and verbal).
• Ability to maintain confidential information and secure materials appropriately.
• Ability to succeed in role with some supervisory guidance.
• Proficient with project planning software and budget management.
• Broad knowledge base in several aspects of testing.
• Demonstrated ability to bring projects to the implementation stage.

Experience

• 5 or more years

Education

• Bachelor's Degree; required
• Pragmatic Marketing Certification or similar; preferred

About NBME:

NBME offers a versatile selection of high-quality assessments and educational services for students, professionals, educators, regulators and institutions dedicated to the evolving needs of medical education and health care. To ensure our assessments meet the highest standards of quality, stay relevant and align to the current curriculum in medical schools and training programs, we rely on a wide network of collaborators. These include the volunteers who help develop our exam questions, the committees and panels who represent various groups within the medical education community, external researchers and health profession organizations.

We are committed to meeting the needs of educators and learners globally with assessment products and expert services such as NBME® Subject Examinations, Customized Assessment Services, Self-Assessments, the International Foundations of Medicine® Program and Item Writing Workshops. Together with the Federation of State Medical Boards, NBME develops and manages the United States Medical Licensing Examination®, which measures the ability to apply knowledge and skills that form the basis of safe and effective patient care. Our Competency-based Assessment unit is focused on new methods as well as the optimization of assessment in the workplace and education.

As a result of leadership in ongoing research, innovative measurement practices and the exploration of forward-thinking assessment modalities and improvements, NBME advances assessment science. Our grant and funding opportunities further support this dedication to medical education and assessment science. We help develop the next generation of assessment professionals through our Summer Psychometric Internship Program. Through the Stemmler Fund, Strategic Educators Enhancement Fund and Latin America Grants Program, researchers and educators can continue to improve the assessment of health care professionals around the world.

NBME views diversity, equity and inclusion (DEI) as foundational and enduring to our strategy and vision. We continue to focus on ensuring that our DEI work is impactful and ingrained in everything we do, including with our staff, culture, products and services, the Philadelphia community and the broader medical education landscape. Our commitment manifests in our hiring and staff development, recruitment for committees, grants programs, design and review of our assessments, and involvement in our local and national communities.

Learn more about NBME at NBME.org.

The NBME offers competitive salaries, excellent benefits, and a rewarding work environment. Excellent Benefits include: Healthcare, Dental, Prescription, and Vision plans; 401(k) w/match, Tuition Reimbursement Plan, Commuter Benefit: Public Transit or Parking options. Remote Friendly Workplace.

NBME is an equal opportunity employer as defined by the EEOC.

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