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Floating Leasing Specialist

3 months ago

Houston, United States Reep Residential Full time
Job DescriptionJob DescriptionBenefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

REEP the BenefitsCompetitive Hourly Wage
Commissions
Bonuses
30% Rental Discount
10 days PTO, 17 days after 2 years
Paid Holidays
401K - Match
Dental Insurance
Vision Insurance
Medical Insurance up to 75% Paid
Life Insurance paid
Short Term Disability paid
Paid Training and Certifications

Leasing Specialist
IMMEDIATE SUPERVISOR: PROPERTY MANAGER

The Leasing is a vital role in the community. The position should generate and lease to traffic with the purpose of increasing occupancy. This position is responsible for apartment rentals, move-ins, and lease renewals. The leasing consultant provides a high level of customer service and should be an expert in obtaining product knowledge of the property and competitors.

Primary Responsibilities

I. Personnel
  • Responsible for proper maintenance of all resident and property files.
  • Have a comprehensive working knowledge of all lease related documents and be able to accurately complete in a timely manner. Oversee the daily maintenance of all files.
  • Inspect all pre-leased apartments prior to the residents scheduled move-in date.
  • Understand the community and know all specials and floor plans. Create and maintain waiting lists while having a sense of urgency.
  • Be able to score an 80% or better on all shopping reports.
  • Always have a professional appearance and demeanor.

II. Administrative
  • Lease all vacant and upcoming vacant units by qualifying prospective residents in accordance with company standards and Fair Housing Guidelines.
  • Maintain at least a 40% closing ratio.
  • Enter all traffic into Resman daily.
  • Responsible for shopping competitive properties to stay abreast of industry trends.
  • Execute lease renewal procedure to maximize resident retention and coordinate all move-in dates and all changes regarding move-outs.
  • Complete guest cards and follow up with prospects to increase occupancy.
  • Other duties as assigned.

III. Customer Service
  • Answer incoming phone calls professionally and handle accordingly while always maintaining quality customer service. Welcome and show enthusiasm to all prospects, residents and vendors.
  • Possess strong communication skills with an outgoing personality and meet all prospects needs by identifying hot buttons and showing them, we care.

IV. Maintenance
  • Route any service requests needed to the maintenance team and monitor resident satisfaction in person or through follow-up calls. Pick up litter on the property and report any needs to maintenance team.