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Salesforce Cloud Architect
2 months ago
In person interview needed. Onsite from day 1
Location: Lansing, MI
Duration: 12+ months
As a Cloud Architect, you'll be responsible to provide technical oversight for all new and existing SaaS implementations. The SaaS CRM solutions primarily involve integrations using Salesforce.
Responsibilities
- Participate in vendor's solution design sessions for client projects providing design guidance in areas such as extensions/modifications, data conversion, environment provisioning and application integration to ensure the vendor solution is efficient, cost-effective, and easily maintainable for SOM.
- Work with the customer and end users to define technical requirements for new projects and any future enhancements.
- Lead Technical workshops and design sessions with the Customer.
- Propose/Articulate design/architecture options with pros/cons
- Ensure that the technical requirements tie back to the established customer requirements and performance goals and that the technical direction is consistent with the client's long-term strategy.
- Fully understand the capabilities and limitations of the technical environments of the applications used by the enterprise.
- Review technical architecture deliverables throughout development to ensure quality and requirements traceability.
- Has overall technical responsibility for the technical aspects of the project environments
- Compile internal development guidelines/standards for the development team and ensure the team is following those standards.
- Provide oversight on QA efforts to ensure adherence to quality assurance standards.
- Ensures the proposed solutions adhere to SOM security guidelines and standards throughout the application lifecycle.
- Proven record of delivering business value by leveraging technology and an ability to communicate strategic technical concepts at an executive level and be a trusted voice at the decision-making table.
- Devise a training plan for the development team for a smooth and successful transition to Maintenance & Operations.
- Technical leadership, to include coaching and mentoring, setting best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement
- Excellent written and verbal communication skills.
Salesforce
- Strong knowledge and working experience on Service Cloud
- Participation in each phase of full Salesforce.com lifecycle implementations
- In-depth understanding of the capabilities and constraints of the Salesforce
- Strong technical foundation: advanced structured programming (APEX, Force.com, .Net, Java), relational database concepts and structures, structured system analysis and design methods, etc.
- Demonstrates successful implementation of Batch Apex and/or Schedule Apex development.
- Understands web services and other technologies that can be used to transport data in an enterprise environment and interact with Salesforce.com
- Ownership of all End-to-End technical aspects of a Salesforce.com program: data migrations, data quality, systems integrations, 3rd party applications, AppExchange products, and custom development
- Define, communicate, and manage technical change management (e.g., release) processes for all Salesforce.com related technology efforts
- Assess Salesforce.com architecture and provide secure, high-performance technical solutions on the Force.com platform
- Design and document technical architecture solutions that span multiple platforms and include integration and authentication across systems
- CICD/Release Management
- Identification of risks and issues from technical perspective.
Skills Needed
- Minimum 5+ years' experience leading Enterprise Salesforce implementation
- Experience with SFDX and Salesforce Development Lifecycle
- Azure DevOps best practices
- Understanding of Azure Licensing and Costing is a plus.
- Minimum of two full lifecycle CRM or ERP implementations leading a technical workstream such as integration, data conversion or extension development.
- Must have working experience in the governmental or public sector along with Behavioral and public health knowledge
Exposure to data migration and/or cloud integration projects
Good understanding of LCS (Life Cycle Services)
Experience in other technologies such as SQL, PowerBI along with good knowledge C# and the .Net framework.
o Code build and deployment via Visual Studio Team Services and LifeCycle Services.
MS Dynamics 365 exposure
o Knowledge of Microsoft Dynamics 365 is a plus but not required.
Preferred Certifications or equivalent experience
o Salesforce Certified System Architect
o Salesforce Certified Application Architect
o Salesforce Experience Cloud Consultant
Understanding of governmental or public sector security and compliance requirements