ServiceNow Technical Specialist
4 weeks ago
ServiceNow Technical Specialist / ServiceNow BA
Interview Type: In Person Only (Remote)
Role: ServiceNow Technical Specialist/ Business Analyst -
Location: Raleigh, NC 27611
Hire type: Contract
Visa: USC, GC, GCEAD, H4EAD only
Experience: 10+ years
ServiceNowTechnical Specialist with expertise in ServiceProviders and platform strategy. Work directly with customers to capturebusiness and user requirements and communicate those requirements to theplatform team. This role will define detailed stories and epics, with applicableacceptance criteria in collaboration with product owners and development teamand facilitate meetings with internal technical and operational teams. Inaddition, this role will be responsible for authoring content and peerreviewing a wide array of documents, including functional, technical, trainingas well as planning and roadmaps.
1) Lead meetings with system owners and customers to gather business requirements.
2) Elicit, analyze, communicate and validate requirements for business processes, accurately translating them into functional and technical requirements for the development team.
3) Collecting, organizing, and analyzing data
4) Understand complex business problems and opportunities in the context of the requirements and help recommend solutions that enable the organization to achieve its goals.
5) Ability to facilitate technical discussions and anticipate, mitigate, and resolve risks and issues within an information technology environment.
6) Manage stakeholders, collect requirements, and design solutions to meet business process and application requirements.
7) Experience delivering ServiceNow development capabilities to an enterprise organization.
8) Conducting industry, competitive and State analyses (strategic, financial, operational), business case development, as well as market research for benchmarking
9) Translates technical complexities to business owners to drive solutions.
10) Working as part of an integrated project team leveraging Agile and Scrum
Skill
Required /Desired
Amount
of Experience
Proven ServiceNow implementation experience
Required
3
Years
Web applications, networks, protocols and email (SMTP, POP3)
Required
3
Years
Basic understanding of ITIL v3 methodologies
Required
3
Years
Understanding of enterprise IT architecture
Required
3
Years
Working knowledge of relational databases
Required
3
Years
Web Technologies (XML, HTML, JAVA Script, AJAX, CSS, HTTP, etc.)
Required
3
Years
Impeccable time-management and record keeping
Required
5
Years
The ability to take complex end-user requirements to code
Required
5
Years
A positive can-do attitude & willingness to learn
Required
5
Years
A strong personal commitment to quality service
Required
5
Years
The ability to work independently and with a team
Required
5
Years
LDAP directories, such as: Active Directory, eDirectory, OpenLDAP.
Required
3
Years
Excellent communication
Required
5
Years
-
Service Now Technical Specialist
7 days ago
Raleigh, United States Serigor Inc. Full timeJob DescriptionJob DescriptionJob Title: Service Now Technical Specialist (Remote)Location: Raleigh, NCDuration: 12+ MonthsJob Description:ServiceNow Technical Specialist with expertise in Service Providers and platform strategy. Work directly with customers to capture business and user requirements and communicate those requirements to the platform team....
-
ServiceNow Consultant
6 days ago
Raleigh, United States Reperio Human Capital Inc. Full timeRole: ServiceNow Consultant*Candidates who require visa transfer or sponsorship will not be considered for this role. Applicants must reside in the United States*Location: This is a hybrid position in North CarolinaPosition Overview: Our client is seeking a skilled ServiceNow Consultant who will be responsible for providing expertise in development, IT...
-
Technical Specialist- Junior
3 weeks ago
Raleigh, United States Serigor Inc. Full timeJob DescriptionJob DescriptionJob Title: Technical Specialist- Junior (Hybrid)Location: Raleigh, NCDuration: 12+ MonthsJob Description:The client Web Systems is seeking an Expert Level Technical Specialist/Agile product owner who leads Business owners in the translation of customer requests into technical requirements and user stories, coordinates software,...
-
NCDIT - Technical Specialist- Junior
5 days ago
Raleigh, United States Buzzclan Full timeJob DescriptionJob DescriptionTypical Experience: 12-36 months**The candidate will need to be onsite as needed, but at least once a month.**The max rate for this position is -/hour.ServiceNow Developer position is housed in theNCDIT. This role provides support for the state s use of its ITSM system(ServiceNow) and NCDIT s use of best practices supporting...
-
Raleigh, United States LanceSoft Full timeThe Client requires the services of a senior business and technical specialist to support business case analysis, process reengineering, requirement gathering activities and assist with Tier-3 support for the COVID vaccine project(CVMS). The CVMS solution is developed based on Salesforce platform and using agile methodology. Responsibilities include: Build...
-
Quality Review Specialist- Expert
1 week ago
Raleigh, United States Serigor Inc Full timeJob Title: Quality Review Specialist- Expert (Remote)Location: Raleigh, NCDuration: 12+ MonthsJob Description:Supplement Staff is needed to provide temporary assistance with Quality Review and Oversite of IT Technical Documents/Deliverables KNOWLEDGE, SKILLS AND ABILITIES / COMPETENCIES:Ability to learn new products for managing software workflow.Experience...
-
Quality Review Specialist- Expert
1 month ago
Raleigh, United States Serigor Inc Full timeJob Title: Quality Review Specialist- Expert (Remote)Location: Raleigh, NCDuration: 12+ MonthsJob Description:Supplement Staff is needed to provide temporary assistance with Quality Review and Oversite of IT Technical Documents/Deliverables KNOWLEDGE, SKILLS AND ABILITIES / COMPETENCIES:Ability to learn new products for managing software workflow.Experience...
-
Quality Review Specialist- Expert
1 month ago
Raleigh, United States Serigor Inc. Full timeJob DescriptionJob DescriptionJob Title: Quality Review Specialist- Expert (Remote)Location: Raleigh, NCDuration: 12+ MonthsJob Description:Supplement Staff is needed to provide temporary assistance with Quality Review and Oversite of IT Technical Documents/Deliverables KNOWLEDGE, SKILLS AND ABILITIES / COMPETENCIES:Ability to learn new products for...
-
Servicenow Project Manager LU 4-20
3 weeks ago
Raleigh, United States Focused HR Solutions Full timePLEASE SEND RATES AND RESUME TO ZIPFHR@FHR-SOLUTIONS.COM A-Servicenow Project Manager rec 647240 -Raleigh, NCPlease send rates and resumes to fhrzip@fhr-solutions.comThis job is remote until the manager updates the position to be on-site in Raleigh NC. Our client has an opening for a position for Servicenow Project Manager rec 647240 This position is...
-
GIS Technical Specialist
2 weeks ago
Raleigh, United States NR Consulting Full timeJob Title: GIS Technical Specialist Location: Raleigh, NC (Remote) Position Type: Contract with possible extension Duration: 12+ months Short Description: The Technical Specialist is a senior level resource with specialized knowledge and experience in a specific technology. Complete Description: The Technical Specialist is a senior level resource...
-
Technical Specialist
6 days ago
Raleigh, United States Cynet Systems Full timeWe are looking for Technical Specialist for our client in Raleigh, NC Job Title: Technical Specialist Job Location: Raleigh, NC Job Type: Contract Job Description:The client Web Systems is seeking a Front End Vue JS developer /SharePoint 2019 on Premise Developer for continued development of ECM construction & preconstruction sites. This contractor must have...
-
Project Manager
1 month ago
Raleigh, United States JSM Consulting Full timePosition IT Project Manager (ServiceNow Experience is MUST) Location Raleigh North Carolina***The client is requesting that candidates are able to provide 3 references prior to final selection. The references must be recent from a manager/director overseeing the candidate's workJob Duties Project management experience preferably with large ...
-
Technical Specialist
5 days ago
Raleigh, United States Cynet Systems Full timeWe are looking for Technical Specialist for our client in Raleigh, NC Job Title: Technical Specialist Job Location: Raleigh, NC Job Type: Contract Job Description:The primary purpose of this position in the Enforcement Section, within the DMV Systems Unit, is to provide software support to the NC State Highway Patrol Motor Carrier Enforcement Section (NCSHP...
-
Procurement Specialist I
2 weeks ago
Raleigh, United States Wake Technical Community College Full timePay Grade: Specialist 5 This position will be responsible for providing the requisitioning of goods and services while adhering to all purchasing rules and guidelines set forth by Wake Technical Community College, The Community College System, North Procurement, Specialist, Contracts, Purchasing, Technical, Processing, Business Services
-
Technical Specialist
1 month ago
Raleigh, United States Serigor Inc. Full timeJob DescriptionJob DescriptionJob Title: Technical Specialist (HYBRID)Location: Raleigh, NCDuration: 12+ MonthsJob Description:The Client is seeking to fill a short term (approx. 12 month) contractor assignment. The selected candidate will fill the role of Technical Specialist on the Department’s Electronic Lien & Titling Project. The Specialist will be...
-
UTS - Temporary I-9 Specialist at NC State
5 days ago
Raleigh, United States North Carolina State University Full timeThe HR Service Center Specialist provides front-line customer service to individuals (including employees and faculty as well as external customers) who contact HR for assistance including assisting newly-hired employees/customers completing Form I-9. This position greets customers warmly, identifies customer question(s) and underlying needs, and if the...
-
Specialist- Expert
1 month ago
Raleigh, United States Serigor Inc Full timeJob Title: Specialist- Expert (ONSITE) Location: Raleigh, NC Duration: 12+ Months Job Description: The Client is seeking an Expert Specialist resource for an engagement to work with the Client Services Team. Client Services uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to...
-
Specialist- Expert
1 month ago
Raleigh, United States Serigor Inc Full timeJob Title: Specialist- Expert (ONSITE)Location: Raleigh, NCDuration: 12+ MonthsJob Description:The Client is seeking an Expert Specialist resource for an engagement to work with the Client Services Team. Client Services uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to...
-
Specialist- Expert
1 week ago
Raleigh, United States Serigor Inc Full timeJob Title: Specialist- Expert (ONSITE)Location: Raleigh, NCDuration: 12+ MonthsJob Description:The Client is seeking an Expert Specialist resource for an engagement to work with the Client Services Team. Client Services uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to...
-
Specialist- Expert
3 weeks ago
Raleigh, United States Serigor Inc. Full timeJob Title: Specialist- Expert (ONSITE)Location: Raleigh, NCDuration: 12+ MonthsJob Description:The Client is seeking an Expert Specialist resource for an engagement to work with the Client Services Team. Client Services uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to...