CRM Administrator

4 weeks ago

Roseville, United States Agape International Missions Full time
Job DescriptionJob DescriptionSalary: 75,000

JOB PURPOSE

Reporting to the Director of Marketing, the Database Administrator is responsible for oversight, development, training and support of the AIM database. This role will have a birds eye view as well as be in the weeds of the database, ensuring the system is usable, nimble, and equipped for campaign and event needs. 


ESSENTIAL DUTIES AND RESPONSIBILITIES

I.E. THOSE WHICH ARE BASIC, NECESSARY, AND AN INTEGRAL PART OF THE JOB

Administration

  • Operates as the database expert.
  • Enroll users and maintain system security by controlling database access.
  • Modify the database structure using knowledge of the database management system. 
  • Monitor and optimize the performance of the database. 
  • Leverage tools in place to ensure efficiency and cleanliness of data, identifying integrative new tools.
  • Research and implement the utilization of tools included in the system that are not currently in use, providing training to staff. 
  • Construct reports and analyze data using queries and tools outside of Virtuous.
  • Get the database to a place where AIM is able to be more nimble and creative with how it's being utilized.
  • Managing the fundraising tracking mechanism, i.e. Officer projections, monthly/annually reconciliation and communication. 

Communication and Support

  • Provide training to team around best practices, and best ways to engage with the data. 
  • Provide onboarding training for new hires or anyone stepping into a role that interacts with the database. 
  • Manage, direct and support the Advancement Support Lead.
  • Utilize the database and tools to support an evolving fundraising strategy.
  • High level of database oversight to support strategic planning. 
  • Revamp current request system that will allow for prioritization and clear needs identification within the Advancement team. 

Strategy and Structure

  • Building out and implementing the strategy of the database.
  • Assessing current gaps in the Virtuous database, keeping tabs on trends and overseeing and implementing change management.  
  • Build out and execute all training needed around implemented changes. 
  • Build out the infrastructure for segment strategy. 
  • Manage, maintain, and drive data strategy.
  • Create data architecture in Virtuous for all campaigns and opportunities.
    • Utilize outside fundraising/data mapping systems that integrate into Virtuous i.e. Give Lively, Fundraise Up, Zapier etc. 
  • Create ROI hypotheses in coordination with the Advancement Leadership Team (ALT). 
  • Provide strategy and execution for campaigns and stewardship projects.
  • Other duties as assigned. 



ESSENTIAL BELIEFS AND VALUES

I.E. OUR EMPLOYEES ALIGN WITH THE FAITH AND FOUNDATION OF THE ORGANIZATION INCLUDING THE ITEMS LISTED BELOW

  • Maintains a personal relationship with Jesus Christ and is a consistent witness of Jesus Christ.
  • Speaks of Agape International Missions, our staff, our partners, participants in our programs, and other organizations with respect and honor across all communication platforms, faithfully praying for each.
  • Acts as an Advocate for AIM and each individual AIM serves, understanding the problem, raising awareness of the need and how everyone can respond.
  • Treats all AIM’s employees, volunteers, clients, Expats and those involved with our mission with proper respect and grace as aligned with biblical principles and AIMs Leadership’s expectation of Culture.
  • Adheres to AIM’s Mission, Vision, Values and Statement of Faith.


POSITION QUALIFICATIONS AND REQUIREMENTSKEY RELATIONSHIPS

Reports to: Director of Marketing

Direct Reports: Advancement Support Lead


EDUCATION AND EXPERIENCE

Bachelor's Degree in Computer Science (or related field), and/or equivalent in field experience.  

3+ years experience as a Database Administrator, experience in Virtuous preferred. 

Experience working in a Non-Profit preferred.


ADDITIONAL REQUIRED SKILLS AND ABILITIES

Up to date with trends in database administration.

Analytical mindset with good problem solving skills.

Has previously owned and implemented a migration within databases.

Approaches challenges with a can-do attitude.

Thrives communicating technical speak across many levels of knowledge. 

Able to work independently but also highly collaborative. 

Master of riddles and solver of puzzles. 

Embraces a challenge and finds joy in problem solving. 

Ability to learn new computer programs, software, and applications.

Ability to prioritize and coordinate multiple projects by using strong organizational skills, and attention to detail.

Self-sufficient to maintain spiritual, physical and emotional health while consistently working toward the vision of AIM as a whole and within the Advancement Team.


PHYSICAL DEMANDS AND WORK ENVIRONMENT

THE PHYSICAL DEMANDS AND WORK ENVIRONMENT CHARACTERISTICS ARE REPRESENTATIVE OF THOSE THAT MUST BE MET BY AN EMPLOYEE TO SUCCESSFULLY PERFORM THE ESSENTIAL FUNCTIONS OF THIS JOB. REASONABLE ACCOMMODATIONS MAY BE MADE TO ENABLE INDIVIDUALS WITH DISABILITIES TO PERFORM THE ESSENTIAL FUNCTIONS.


PHYSICAL

The employee is regularly required to talk or hear. The employee is frequently required to stand, walk, sit, bend, stoop, kneel, climb, use hands to finger, handle, or feel, and reach with hands and arms. The employee is regularly required to lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and the ability to adjust focus.


WORK ENVIRONMENT

The employee is regularly in an office environment with adequate light and low noise levels.



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