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Service Mechanic

2 months ago

Naperville, United States Russo Power Equipment Full time
Job DescriptionJob Description

Reports to: Service Supervisor

Position Summary: The main responsibility of the Mechanic within the Service Division is to efficiently complete the required service/maintenance noted on a work order so that the customer may use their equipment in full working order in a timely manner.

Responsibilities/Duties: Troubleshoot issues on equipment brought in by customers, landscaping equipment, snow removal equipment, hydraulic systems, diesel engines, small farm equipment, etc.

  • Competently and quickly diagnose equipment issues and problems daily
  • Create estimates for equipment including all necessary parts and labor
  • Work closely with service counter staff and parts staff
  • Develop relationships with current customers and build relationships with new customers
  • Offer preventative maintenance suggestions for equipment that is in for service
  • Work within guidelines presented by manufactures regarding warranty service
  • Build new products as needed
  • Maintain safe work environment by performing housekeeping duties
  • Other tasks as defined by management

Qualifications, Knowledge, Skills, and Abilities:

  • Knowledge of how to safely use shop tools and equipment
  • Bilingual: English/Spanish is a plus
  • Good organizational skills
  • Strong attention to details and ability to handle multiple tasks
  • Excellent communication and customer service skills
  • Good mechanical aptitude
  • Ability to lift up to 50 lbs.
  • Ability follow direction
  • Knowledge of outdoor power equipment, landscaping or salt industry is a plus
  • Knowledge of diesel engines is a plus
  • Light Truck repair, Kubota Tractor repair, Snowplow repair
    and Kubota 3 Cylinder Engine repair

Benefits:

  • Flexible scheduling
  • Paid time off & over time
  • Employee discount
  • Paid vacation time
  • 401(k) employer match contributions
  • Major medical including Vision/dental coverage
  • Free company apparel
  • Wellness programs
  • Professional development opportunities

Credentials and Experience:

Minimum 1 year of mechanical experience

2 cycle & 4 cycle engine repair experience

Previous forklift experience is a plus (Russo will provide certification)

Previous Kubota engine repair experience is a plus

Russo Hardware, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Russo Hardware, Inc. complies with all applicable
state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms
and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.