Ambulatory Practice Coordinator I
1 month ago
When we say “our community” we mean it.
UMMC Midtown Campus, one of two campuses of the University of Maryland Medical Center, has had a long history of working to keep our community healthy and has grown to become a trusted teaching hospital for medical and surgical care in Baltimore City.
Located in Baltimore’s cultural center near the historic Mount Vernon neighborhood, UMMC Midtown Campus is a 180-bed, community teaching hospital with a focus on helping people manage chronic diseases, including diabetes, hypertension, pulmonary conditions, and infectious diseases.
The following statements are intended to describe the general nature and level of work being performed by people to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.
- Assists in patient care coordination such as scheduling of appointments for practice visits and treatment in accordance with the physicians’ schedules while adhering to practice and UMMS policies and procedures.
- Schedules outpatient tests and procedures as required.
- Patient registration responsibilities such as entering and verification of patient demographics and insurance information. Obtaining appropriate referrals and authorizations as needed. Accurately documenting of such within the EMR system.
- Creating, preparing, and coordination of outgoing referrals.
- Provides patients with Facility Fee Disclosure, estimate of charges, and education regarding each, where appropriate.
- Preparing after visit summaries, informing patients of upcoming appointments, changes to schedules, co-payments required, and pertinent insurance information.
- Provides patients, family members and referral sources with information pertaining to hospital policies and procedures, programs available, wayfinding, and parking.
- Ability to multitask within a fast-paced environment while maintaining professionalism, flexibility, and an organized work environment.
- Assists with office supply tracking and ordering.
- Utilizing multi-line phone system and software in call center with the ability to appropriately handle internal and external phone calls pertaining to patient care coordination such as scheduling and cancelling patient appointments, verifying demographic information, and entering written documentation efficiently within the EMR system.
- Participates in mock, regulatory, and accreditation surveys.
- Performs routine clerical duties such as photocopying, filing, faxing, maintaining records, phone messages, and communication between clinicians, administrative staff, and patients.
Qualifications
Education and Experience
- High School Diploma or equivalent (GED) is required.
- Experience within a healthcare setting preferred by not required
Knowledge, Skills and Abilities
- Demonstrated knowledge of various insurance coverage (i.e. Medicaid, HMOs).
- Highly effective verbal, written and interpersonal skills to effectively communicate hospital policies and procedures to medical staff, colleagues, patients and/or visitors, complete admission and/or other documentation and respond promptly to instructions given.
- Effective listening skills with the ability to listen and understand patient information and translate it to written documentation.
- PC Literate, with ability to enter and/or retrieve demographic, financial, and/or patient information on an online registration system.
- Ability to establishes and maintain courteous and effective relationships that foster quality customer service, and demonstrate sensitivity and awareness of customer needs; when dealing with patients/visitors, co-workers and healthcare staff.
- Ability to use resourcefulness and problem-solving skills when handling telephone and in-person inquiries or when required to resolve patient scheduling issues.
- Ability to work independently and respond effectively under stress.
- Ability to prioritize and manage numerous tasks in different stages of completion.
- Ability to observe and apply relevant hospital and departmental policies and procedures. Observe patient right to privacy in handling personal information in compliance with the Privacy Rule (under Title II of the Act) of the Health Insurance Portability and Accountability Act (HIPAA), ensuring the security and privacy of each patient’s health care information.
- Ability to demonstrate knowledge and skills necessary to provide care appropriate to the patient population(s) served. Ability to demonstrate knowledge of the principles of growth and development over the life span and ability to assess data reflective of the patient's requirements relative to his or her population-specific and age specific needs.
Patient Safety
Ensures patient safety in the performance of job functions and through participation in hospital, department or unit patient safety initiatives.
- Takes action to correct observed risks to patient safety.
- Reports adverse events and near misses to appropriate management authority.
- Identifies possible risks in processes, procedures, devices and communicates the same to those in charge.
Additional Information
All your information will be kept confidential according to EEO guidelines.
-
Ambulatory Practice Coordinator I
42 minutes ago
Baltimore, United States University of Maryland Medical System Full timeJob Description The ideal candidate will have previous pre-authorization experience. I. General Summary Under general supervision, performs scheduling, pre-authorization and administrative activities for patients. Ensures the accurate registration of patients, interviews patients to obtain necessary demographic and insurance information. II. Principal...
-
Ambulatory Practice Coordinator I
2 weeks ago
Baltimore, United States The University of Maryland Medical System Full timeThe University of Maryland Medical System is a 14-hospital system with academic, community and specialty medical services reaching every part of Maryland and beyond. UMMS is a national and regional referral center for trauma, cancer care, Neurocare, cardiac care, womens and childrens health and physical rehabilitation. UMMS is the fourth largest private...
-
Ambulatory Practice Coordinator I
3 weeks ago
Baltimore, United States The University of Maryland Medical System Full timeThe University of Maryland Medical System is a 14-hospital system with academic, community and specialty medical services reaching every part of Maryland and beyond. UMMS is a national and regional referral center for trauma, cancer care, Neurocare, cardiac care, women’s and children’s health and physical rehabilitation. UMMS is the fourth largest...
-
Ambulatory Practice Coordinator I
3 weeks ago
Baltimore, United States University of Maryland Medical System Full timeJob DescriptionJob DescriptionCompany DescriptionThe University of Maryland Medical System is a 14-hospital system with academic, community and specialty medical services reaching every part of Maryland and beyond. UMMS is a national and regional referral center for trauma, cancer care, Neurocare, cardiac care, women’s and children’s health and physical...
-
NURSE SPECIALIST AMBULATORY QUALITY
2 weeks ago
Baltimore, MD, United States LifeBridge Health Full timeNURSE SPECIALIST AMBULATORY QUALITY Baltimore, MD ...
-
NURSE SPECIALIST AMBULATORY QUALITY
2 weeks ago
Baltimore, MD, United States LifeBridge Health Full timeNURSE SPECIALIST AMBULATORY QUALITY Baltimore, MD ...
-
NURSE SPECIALIST AMBULATORY QUALITY
3 weeks ago
Baltimore, MD, United States LifeBridge Health Full timeNURSE SPECIALIST AMBULATORY QUALITY Baltimore, MD ...
-
Ambulatory Pharmacist
3 weeks ago
Baltimore, MD, 21202, Baltimore, MD, United States LifeBridge Health Full timeAmbulatory Pharmacist - Anticoagulation Clinic Baltimore, MD SINAI HOSPITAL PHARMACY AMBULATORY Full-time w/Weekend Commitment - Day and Evening shifts - 7:00am-3:30pm Allied Health 82057 ...
-
Baltimore, United States University of Maryland Medical System Full timeJob DescriptionJob DescriptionCompany DescriptionRenowned as the academic flagship of the University of Maryland Medical System, our Magnet®-designated facility is a nationally recognized, academic medical center with opportunities across the continuum of care. Come join UMMC and discover the atmosphere where talents and ideas come together to enhance...
-
Baltimore, United States University of Maryland Medical System Full timeJob DescriptionJob DescriptionCompany DescriptionRenowned as the academic flagship of the University of Maryland Medical System, our Magnet®-designated facility is a nationally recognized, academic medical center with opportunities across the continuum of care. Come join UMMC and discover the atmosphere where talents and ideas come together to enhance...
-
Ambulatory Nurse Manager
2 months ago
Baltimore, United States University of Maryland Medical System Full timeJob DescriptionJob DescriptionCompany DescriptionWhen we say “our community” we mean it. UMMC Midtown Campus, one of two campuses of the University of Maryland Medical Center, has had a long history of working to keep our community healthy and has grown to become a trusted teaching hospital for medical and surgical care in Baltimore City. Located in...
-
Ambulatory Pharmacy Billing Coordinator
2 months ago
Baltimore, United States University of Maryland Medical System Full timeJob Description General Summary Under general supervision, inputs and reviews billing information; prepares reports, tables, graphs and interprets results; researches and reconciles billing problems according to policy and procedure. Interacts with patients when for billing purposes and authorizations. Performs administrative duties for the...
-
Ambulatory Pharmacy Billing Coordinator
1 month ago
Baltimore, United States University of Maryland Medical Center Baltimore Washington Full timeJob Description General Summary Under general supervision, inputs and reviews billing information; prepares reports, tables, graphs and interprets results; researches and reconciles billing problems according to policy and procedure. Interacts with patients when for billing purposes and authorizations. Performs administrative duties for the ambulatory...
-
Ambulatory Pharmacy Billing Coordinator
12 hours ago
Baltimore, United States University of Maryland Medical Center Baltimore Washington Full timeJob Description General Summary Under general supervision, inputs and reviews billing information; prepares reports, tables, graphs and interprets results; researches and reconciles billing problems according to policy and procedure. Interacts with patients when for billing purposes and authorizations. Performs administrative duties for the ambulatory...
-
Baltimore, United States University of Maryland Medical System Full timeJob Description General Summary This role is considered the minimum role for all nurses at UMMC who have greater than 12 months experience. This nurse will be competent in the skills/knowledge required and fully participate in nursing governance. He/she will practice and adhere to the guidelines specified in the UMMC Professional Nurse Job Charter. Under...
-
Baltimore, United States University of Maryland Medical System Full timeJob Description General Summary This role is considered the minimum role for all nurses at UMMC who have greater than 12 months experience. This nurse will be competent in the skills/knowledge required and fully participate in nursing governance. He/she will practice and adhere to the guidelines specified in the UMMC Professional Nurse Job Charter. Under...
-
Baltimore, United States University of Maryland, Baltimore Full time*Faculty Opportunity* *OUTPATIENT PSYCHIATRY FACULTY PRACTICE* ***DEPARTMENT OF PSYCHIATRY, UNIVERSITY OF MARYLAND SCHOOL OF MEDICINE, BALTIMORE* The University of Maryland School of Medicine, Department of Psychiatry, is seeking a qualified part-time or full-time psychiatrist for our Ambulatory Faculty Practice serving the UMB campus and broader Baltimore...
-
Baltimore, United States University of Maryland, Baltimore Full time*Faculty Opportunity* *OUTPATIENT PSYCHIATRY FACULTY PRACTICE* ***DEPARTMENT OF PSYCHIATRY, UNIVERSITY OF MARYLAND SCHOOL OF MEDICINE, BALTIMORE* The University of Maryland School of Medicine, Department of Psychiatry, is seeking a qualified part-time or full-time psychiatrist for our Ambulatory Faculty Practice serving the UMB campus and broader Baltimore...
-
Ambulatory Pharmacy Billing Coordinator
2 months ago
Baltimore, United States University of Maryland Medical System Full timeJob DescriptionJob DescriptionCompany DescriptionRenowned as the academic flagship of the University of Maryland Medical System, our Magnet®-designated facility is a nationally recognized, academic medical center with opportunities across the continuum of care. Come join UMMC and discover the atmosphere where talents and ideas come together to enhance...
-
Professional Development Spec Ambulatory
2 weeks ago
Baltimore, United States LifeBridge Health Full time**PROFESSIONAL DEVELOPMENT SPEC AMBULATORY**: - Baltimore, MD - SINAI-HOSPITAL - Full-time - Day shift - 8:00am-4:30pm - Allied Health - 83670 - Posted: Today **Summary** JOB SUMMARY: - Under the supervision of the Director of Ambulatory Clinical Practice, provides ambulatory LifeBridge Health Medical Group (LBHMG) staff with professional development...
