Quality Assurance Lead, Outbound
1 month ago
Four Hands is one of the largest home furnishing distributors in Austin, TX. We operate out of seven locations with nearly 1,000,000 sqft of warehouse space. A role in our distribution center means being in the heart of getting products to our customers as quickly as possible.
We understand that our people are the core of who we are. We offer competitive compensation, 100% free health care benefits, career advancement, and comprehensive training to ensure workplace safety. Four Hands has been awarded Austin's Top Workplace 4 times which would not have been possible without our employees. Join us by applying today
In This Role
- Supervise, evaluate, and train a crew of inspectors assigned to your shift
- Ensure all SOP's are being followed
- Conduct quality inspections on outbound items
- Coordinate with the Receiving team on daily inspections
- Conduct root cause analysis and corrective action determination on container issues
- Complete outbound inspections using Koerber software
- Ensure all Koerber entries made by your team are correct and complete
- Record and disposition non-conforming materials and ensure NCM areas are cleared in a timely manner
- Drive efforts to meet warehouse KPI's
- Work cross functionally to assist with quality projects, shipping and additional warehouse functions as needed
- Uphold our Core Values and be a valuable member of the Four Hands team
- Other duties as assigned by Management
The Ideal Person
- Basic computer skills that include some warehouse management systems and Microsoft knowledge
- Must be able to lift up to 50lbs repeatedly through the course of the day without assistance; and maneuver and lift up to 225lbs repeatedly with assistance
- Operate manual and electric material handling equipment, such as hand jacks
- Forklift experience/certification preferred, but not required; but must have the ability to be trained
- Ability to identify items on all paperwork including, but not limited to: customer orders and labels, manifest documents, packing lists, stock receipts, and bill of ladings
- Comfortable working independently and in a team environment
- Must be willing and able to work overtime as needed
- Required to wear steel toed boots/shoes at all times during work hours
Benefits
- Competitive hourly wages
- Generous flexible time off program – 2 weeks a year
- Free Employee Medical, Dental and Vision Benefits and 401(k) + match
- $200 sign on bonus
- Up to $200 monthly attendance bonus
- Paid parental leave for both Moms and Dads
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