Outpatient Office Coordinator- Full Time | Surprise Outpatient

2 weeks ago

Surprise, United States PAM Health Full time
Job DescriptionJob Description

Knowledgeable with PT, OT, and Speech disciplines.

Outpatient Office Coordinator

Maintains referral management and coordinate all outpatient services. Serves as lead support person for the hospital-based and/or freestanding outpatient clinic. Makes recommendations to management regarding scheduling, hiring and performance management of clerical staff, where applicable. Performs other related duties as assigned. This is a nonexempt position.

RESPONSIBILITIES

Pre-admission Process

• Logs in all referrals/inquiries on the outpatient daily log. Retrieves as much information as possible for the outpatient intake form. Documents
what treatments are needed from the prescription. Notifies Therapist/ Administrator of referral to verify that referral for therapy services meet
admission criteria. Follows-up and documents all referrals in 24 hours or less.
• Verify insurance benefits. Follows Verification of Benefits Policy & Procedure. In case of un-funded or under-funded clients, follow the Charity Care Policy & Procedure.
• Outpatient Scheduling: Schedules patient’s initial visit within 48 hours of approval. If therapist’s schedule cannot accommodate visit within 48 hours, contact supervisor for other options. Contacts patient with a schedule.
• Proper data entry into HMS on all required fields.
• Follows admission process matrix as assigned.

Admission Process

• Verifies that intake form is completed. Copies and distributes the intake form and prescription for the therapist, case manager, medical records and
business office.
• Creates patient file with proper documentation for therapist.
• Registers patient in the computer.
• Reviews admission papers with the patient to verify accuracy.
• Copies all insurance cards for business office files.
• Retrieves signature on proper documents, such as promissory notes, release of information, permission to treat, etc.
• Reviews patient outcomes with the patient and begins the outcomes process
• Distributes admission documents
• Makes copies of admissions papers and distributes to appropriate departments.
• Makes patient folder including copies of insurance documentation and deliver to business office.

Logs and Reports

• Maintains daily census reports for Outpatient.
• Maintains Outpatient Referral Log. This log will be used to create the following reports: Monthly Outpatient Report, Physician Referral Report.
• Maintains Collection Log. Submits to the Business Office as required

Discharge Process

• Assists the patient in completing Outcomes process for each discharge
• Ensure that proper documentation is sent to all necessary parties, i.e. Insurance Companies, Case Managers, Employers, and Physicians in a timely
manner.
• Assists patient in completion of satisfaction survey at discharge

Dept. Duties

• Participates in all in service educational activities
• Participates in departmental meetings.
• Serves as lead support/clerical person for the clinic. Makes recommendations to management re: scheduling, hiring, and performance
management, where applicable. Orients new clerical staff, upon hire, and meets ongoing training needs of the clerical staff.

QUALIFICATIONS

Education and Training: A High School diploma or equivalent is required. Business or Technical School training is preferred. Strong medical terminology is required.

Experience: More than one year experience in a medical office position or in a healthcare registration function.

Knowledge, Skills, and Abilities:

  • The ability to type accurately using various computer software programs, excellent proofreading grammar skills.
  • Must have a good command of the English language.
  • Highly organized and detailed oriented.
  • Must be able to remain calm and level-headed in a fast-paced, multi-faceted environment with frequent interruptions.
  • Ability to follow directions accurately and timely, meet deadlines, identify priorities and on occasion, be flexible in his/her work schedule.
  • Must be familiar with ICD-9 coding.
  • Must have the ability to acquire knowledge of Workers Compensation guidelines, State, Federal and other regulatory agencies related in facility and patient care.
  • Must have the ability to follow through on issues related to insurance verification/approval of benefits.
  • The ability to work well with managers and staff, promoting a positive attitude and environment.
  • The ability to understand computer operations and ability to reason through problems and errors.

ABOUT US

PAM Health is committed to being the most trusted source for post-acute services in every community it serves by utilizing experienced and dedicated staff to provide high quality patient care and customer service. With over 44 Long Term Acute Care and Rehabilitation hospitals and 16 Outpatient Clinics currently in operation across the country, we are proud to offer services including comprehensive wound care, aquatic therapy, ventilator weaning, amputation treatment, pain management and much more.

Joining our PAMily allows you to work in a collaborative environment with colleagues and leadership with exposure to a variety of patient care levels. Aside from our competitive pay, generous paid benefit time, and excellent insurance options, you will also have opportunities for professional growth through our Education Advancement Program.

We are excited to learn more about you and hope that you consider joining us on a shared mission to improve the lives of others by being an integral part of our We Care Program. Please take a moment to visit us online at www.postacutemedical.com for a comprehensive look at how we're able to positively impact our local communities.

PAM Health does not discriminate and does not permit discrimination, including, without limitation, bullying, abuse or harassment, on the basis of actual or perceived race, color, religion, national origin, ancestry, age, gender, physical or mental disability, sexual orientation, gender identity or expression or HIV status, or based on association with another person on account of that person's actual or perceived race, color, religion, national origin, ancestry, age, gender, physical or mental disability, sexual orientation, gender identity or expression or HIV status.

  • Outpatient Office Coordinator- Full Time | Surprise Outpatient

    4 weeks ago

    Surprise, United States Hope Community Resources, Inc Full time

    Knowledgeable with PT, OT, and Speech disciplines. Outpatient Office Coordinator Maintains referral management and coordinate all outpatient services. Serves as lead support person for the hospital-based and/or freestanding outpatient clinic. Makes recommendations to management regarding scheduling, hiring and performance management of clerical staff,...

  • Outpatient Office Coordinator- Full Time Surprise

    4 weeks ago

    Surprise, United States PAM Health Full time

    **Knowledgeable with PT, OT, and Speech disciplines.** **Outpatient Office Coordinator** Maintains referral management and coordinate all outpatient services. Serves as lead support person for the hospital-based and/or freestanding outpatient clinic. Makes recommendations to management regarding scheduling, hiring and performance management of clerical...

  • Physical Therapist

    6 days ago

    Surprise, United States Sugar Maple Health Full time

    About the job Physical Therapist - Outpatient Private Practice Clinic - Surprise, AZ This is a Physical Therapist job at Outpatient Private Practice Clinic in Surprise, AZ 85374. We'll learn your requirements so that any job offer extended will meet your needs. Here are the logistics of the position: 1. Salary range starting at $70,000 per year based on...

  • Physical Therapist

    4 days ago

    Surprise, United States Sugar Maple Health Full time

    Job DescriptionJob DescriptionThis is a Physical Therapist job at Outpatient Private Practice Clinic in Surprise, AZ 85374. We'll learn your requirements so that any job offer extended will meet your needs.Here are the logistics of the position:1. Salary range starting at $70,000 per year based on experience.2. Outpatient Clinic - General Orthopedics.3....

  • Internal Medicine Full-Time position in Surprise, Arizona

    4 days ago

    Surprise, United States Banner Health Full time

    **Internal Medicine – Outpatient Associate Program Director** Are you ready to be at the forefront of shaping the future of healthcare education? Join Banner Health and the University of Arizona College of Medicine – Phoenix in an exhilarating journey towards excellence. We\'re expanding our Graduate Medical Education programs, adding an impressive 229...

  • Internal Medicine Full-Time position in Surprise, Arizona

    5 days ago

    Surprise, Arizona, United States Banner Health Full time

    Internal Medicine – Outpatient Associate Program DirectorAre you ready to be at the forefront of shaping the future of healthcare education? Join Banner Health and the University of Arizona College of Medicine – Phoenix in an exhilarating journey towards excellence. We\'re expanding our Graduate Medical Education programs, adding an impressive 229...

  • Physical Therapist

    4 days ago

    Surprise, United States Bonsai Rehab Full time

    Job DescriptionJob DescriptionWe are now hiring a full-time Physical Therapist to work in an Outpatient Orthopedic setting in Surprise, AZ. 40 hours per week are available. All caseloads are under one roof, no driving in the community. The patient population is general orthopedics - all ages. Top pay and benefits with a negotiable sign-on bonus. This...

  • Hospitalist - Im Full-Time position in Surprise, Arizona

    4 days ago

    Surprise, United States Banner Health Full time

    **JOIN A NATIONALLY RECOGNIZED LEADER IN HEALTHCARE** **Internal Medicine Residency Program Director** Banner Health and the University of Arizona College of Medicine – Phoenix are pleased to announce the expansion of Graduate Medical Education programs, with a total of 229 additional residency and fellowship positions. **Key Highlights:** * Develop an...

  • Rn Cardiac Full Time Days Surprise

    1 month ago

    Surprise, United States Abrazo Surprise Micro Full time

    **_Welcome to Abrazo Health Network, where making a real difference in people's lives is at the heart of everything we do. Beyond just medical treatments, we believe in the power of genuine relationships and heartfelt compassion. It's what sets us apart and makes us truly special._** **_ When you join our team, you're not just stepping into a job - you're...

  • Rn Ed Full Time Nights Surprise

    1 month ago

    Surprise, United States Abrazo Surprise Micro Full time

    **_Welcome to Abrazo Health Network, where making a real difference in people's lives is at the heart of everything we do. Beyond just medical treatments, we believe in the power of genuine relationships and heartfelt compassion. It's what sets us apart and makes us truly special._** **_ When you join our team, you're not just stepping into a job - you're...

  • Hospitalist - Im Full-Time position in Surprise, Arizona

    5 days ago

    Surprise, Arizona, United States Banner Health Full time

    JOIN A NATIONALLY RECOGNIZED LEADER IN HEALTHCAREInternal Medicine Residency Program DirectorBanner Health and the University of Arizona College of Medicine – Phoenix are pleased to announce the expansion of Graduate Medical Education programs, with a total of 229 additional residency and fellowship positions.Key Highlights: Develop an innovative medical...

  • Internal Medicine Full-Time position in Surprise, Arizona

    4 days ago

    Surprise, United States Banner Health Full time

    **Internal Medicine Core Faculty Physician** Are you ready to be at the forefront of shaping the future of healthcare education? Join Banner Health and the University of Arizona College of Medicine – Phoenix in an exhilarating journey towards excellence. We\'re expanding our Graduate Medical Education programs, adding an impressive 229 residency and...

  • OT Assistant

    6 days ago

    Surprise, United States Ensign Therapy Full time

    OCCUPATIONAL THERAPY ASSISTANT - FULL TIME - SURPRISE HEALTH & REHABILITATION - SURPRIZE, AZ Surprise Health & Rehabilitation Center in Surprise, AZ, is seeking a FULL TIME OTA to join our awesome in-house therapy team. As a member of our team, you can expect excellent leadership, facility level decision making, competitive compensation and most of all, a...

  • Outpatient IM

    6 days ago

    Surprise, United States Banner Health Full time

    Outpatient IM - Associate Program DirectorLead the Future of Healthcare Education with Banner Health in Surprise, Arizona Are you ready to be at the forefront of shaping the future of healthcare education? Join Banner Health and the University of Arizona College of Medicine - Phoenix in an exhilarating journey towards excellence. We're expanding our...

  • Pediatrician (Surprise, AZ)

    7 days ago

    Surprise, United States MDstaffers Full time

    MDstaffers is seeking a qualified Pediatrician in Surprise, AZ. For more information, please apply or call 90-STAFF. Job Description A Pediatrician is needed to join a practice in Surprise, Arizona. Join a group that focuses on community health through quality medical services in a refined facility. The primary focus of the Pediatrician is to provide...

  • Outpatient IM

    4 weeks ago

    Surprise, AZ, United States Banner Health Full time

    Lead the Future of Healthcare Education with Banner Health in Surprise, Arizona   Are you ready to be at the forefront of shaping the future of healthcare education? Join Banner Health and the University of Arizona College of Medicine Phoenix in an exhilarating journey towards excellence. We're expanding our Graduate Medical Education programs, adding an...

  • Internal Medicine Full-Time position in Surprise, Arizona

    5 days ago

    Surprise, Arizona, United States Banner Health Full time

    Internal Medicine Core Faculty PhysicianAre you ready to be at the forefront of shaping the future of healthcare education? Join Banner Health and the University of Arizona College of Medicine – Phoenix in an exhilarating journey towards excellence. We\'re expanding our Graduate Medical Education programs, adding an impressive 229 residency and fellowship...

  • Outpatient IM

    5 days ago

    Surprise, AZ, United States Banner Health Full time

    Outpatient IM - Associate Program Director Lead the Future of Healthcare Education with Banner Health in Surprise, Arizona   Are you ready to be at the forefront of shaping the future of healthcare education? Join Banner Health and the University of Arizona College of Medicine - Phoenix in an exhilarating journey towards excellence. We're expanding our...

  • Full Time Family Medicine Physician

    2 months ago

    Surprise, United States BAS Healthcare Locums, LLC Full time

    Location: Surprise, Arizona. Surprise, Arizona, is a thriving city located in Maricopa County, known for its family-friendly environment and steady growth. Situated in the beautiful Sonoran Desert region, just outside of Phoenix, Surprise enjoys abundant sunshine and warm weather year-round. Residents can take advantage of numerous parks, golf courses, and...

  • Court Services Coordinator

    2 weeks ago

    Surprise, United States City of Surprise, AZ Full time

    **SUMMARY** This is the coordinator-level position for the Court Services division of the department. In addition to performing the duties associated with the court clerk position, incumbents in this position perform specialized judicial and legal, administrative, financial, and customer service functions in one or more areas of the court. Assignments...