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Content Operations Manager

3 months ago

McKinney, United States DoctorLogic Full time
Job DescriptionJob Description

DoctorLogic is experiencing growth and is looking to further expand our team with the addition of a talented Content Operations Manager to help manage the direction of the Operations Content team.

NOTE: THIS IS A REMOTE POSITION 

The DoctorLogic Website Marketing Platform has helped thousands of doctors from all medical specialties, including plastic surgeons, dentists, and dental service organizations (DSO) to increase their number of new patients, grow their practice, and outperform their competition online. This is a well-funded company with an industry-shaping platform started by proven entrepreneurs with a successful track record.

Overview of Duties:● Content Strategy Development: Collaborate with internal teams to develop content strategies that support client goals and objectives.
● Content Creation Oversight: Manage a team of content creators, including writers, and editors, to produce relevant and SEO-optimized content across various channels. Develop standards, systems, and best practices for content creation distribution, maintenance, content retrieval, and content repurposing including real-time implementation. Assist with ongoing customer support requests as needed once the client is live.
● Quality Assurance: Ensure all content meets DoctorLogic's standards for accuracy, grammar, style, and tone.
● Content Calendar and Queue Management: Develop and maintain content calendars and/or departmental queues to ensure consistent publishing schedules and timely delivery of content. Pre-sale site scoping (when necessary or requested) and preparing new project documentation for timeline writers to complete the content for new websites effectively.
● Performance Tracking, Reporting, and Analysis: Use DoctorLogic Project Management Systems to monitor content performance metrics and KPIs to assess effectiveness and identify areas for improvement. Report on overall team metrics and performance.
● Client Communication: As needed, assist onboarding clients in selecting the most strategic ways to leverage their site’s content for the best long-term performance output. Occasionally taking on client escalations to discuss adjustments to their content strategy or style adjustments to better match their practice’s branding and messaging.
● Team Leadership: Hire and train new content operations team members. Provide guidance, support, and mentorship to the content operations team, fostering a collaborative and productive work environment. Consistently contribute to and oversee updates to team documentation, team training, continued team professional development, collaborations with other departments, and process improvements.
● Vendor Management: Coordinate with external vendors and freelancers as needed to supplement internal resources and capabilities.
● Stay Updated: Stay on top of industry trends, best practices, and emerging technologies in content marketing and digital media. Passionate about sharing new information with team members to ensure that the content output uses the most relevant strategy.
● Multitask: Work on various projects in a fast-paced environment while adhering to and meeting strict deadlines.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Supervisory Responsibilities: Manages employees in the Operations Content Department. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Education/Experience: High school diploma or general education degree (GED) and 7 years related experience and/or training; or equivalent combination of education and experience. 4 years of proven experience in creating, executing and optimizing effective content.
 

Why build your career with DoctorLogic?

We believe you have a right to know what’s expected of you.  Our location and hours are flexible to suit a modern workforce, but we feel like if you enjoy what you are doing and who you are doing it with, it will not feel like work. We provide you with the tools and equipment you need to work at what you do best every day. We believe that your family and personal happiness are crucial to our success. We believe in creating products that delight our customers. With our technology, we believe in failing fast and loud before moving to production. We believe that experience is proportional to the number of times you screw up. Your opinion counts. We want YOU to succeed because we all benefit when that happens.

About Us

Technology + Talent = DoctorLogic

The DoctorLogic Website Marketing Platform has helped hundreds of doctors increase their number of new patients and grow their practice. DoctorLogic’s proprietary technology and custom platform built just for healthcare have revolutionized how doctor’s market their practice online through before and after galleries, reputation tools, and more We have built a suite of digital marketing services managed by top talent in the industry to help accelerate this growth and be a full-service solution for healthcare professionals across the US.

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