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Care Coordinator
2 weeks ago
SUMMARY OF RESPONSIBILITIES:
Engages clients in the recovery process. Supports the client’s recovery through a holistic approach that considers each client’s overall biopsychosocial needs and strengths. Coordinates community-based services to provide individualized and integrated care for individuals experiencing serious substance use disorders, or co-occurring substance use and mental health disorders. Assists individuals in navigating complex systems to address all identified needs.
MINIMUM QUALIFICATIONS:
Bachelor’s Degree in a behavioral science or related field.
Special Skills: Basic knowledge of substance abuse and mental health treatment; working knowledge of community resources; engagement, motivational, and advocacy skills; strong interpersonal/communication skills.
Strong computer skills for electronic health record documentation.
ESSENTIAL DUTIES/RESPONSIBILITES:
Identifies client strengths, needs, abilities, and challenges. Develops initial case management plan with client to address behavioral health issues as well as medical, social, housing, interpersonal problems/needs that impact the client’s status.
Provides intensive support services, actively linking client to necessary resources, monitoring client participation in recovery process, navigating community-based services to address identified needs.
Encourages Medication Assisted Treatment, when appropriate.
Links providers of different services to enable shared information, joint planning efforts, and coordinated treatment and support services.
Encourages self-directed recovery efforts.
Ensures linkage with Recovery Peer Specialist for ongoing support of the client’s recovery process.
Re-assesses client needs to prevent relapse and promote recovery and wellness.
Advocates on behalf of client.
Provides emergency/crisis intervention services when needed.
Maintains electronic health, accurately completes required documentation within designated timeframes.
Other duties as assigned by Senior Director of Central Receiving Services
Adheres to the Lightshare Mission and Pillars:
Compassion (show empathy and genuine care for the well-being of our colleagues, the people we serve and our community)
Acceptance (create an environment where everyone feels valued and included foster creativity through the richness of our differences)
Respect (treat every individual with dignity, courtesy and consideration, value the opinions and contributions of others)
Empowerment (take ownership of your work, seek growth opportunities to reach your full potential and actively contribute to our success); Stewardship (responsibly manage the resources and assets entrusted to us).
CORE COMPETENCIES
Demonstrates Dependability:
• Arrives to work on time according to Lightshare Behavioral Wellness & Recovery policies.
• Uses leave time according to Lightshare Behavioral Wellness & Recovery policies.
• Completes documentation/paperwork and projects within deadlines.
Demonstrates Flexibility & Initiative:
• Assumes additional responsibilities and a willingness to assist colleagues.
• Works different shifts when necessary.
• Recommends program changes and improvements.
Demonstrates Teamwork:
• Maintains an overall work attitude of cooperation and professionalism in all interactions with agency staff and community professionals.
• Attends and participates in required staff meetings and agency-wide committees.
• Receptive to direction and feedback from supervisor
Demonstrates Professionalism:
• Conducts self in a professional manner with colleagues, peers, and persons served.
• Recognizes the rights of persons served; and will protect persons served privacy at all times by following Lightshare Behavioral Wellness & Recovery, State, and Federal mandated privacy procedures and regulations.
• Adheres to Lightshare Behavioral Wellness & Recovery Code of Ethics at all times.
• Complies with all agency policies and procedures, laws, and regulations under which Lightshare operates.
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