AFC Care Manager

4 weeks ago

Roxbury, United States Central Boston Elder Services Inc Full time
Job DescriptionJob Description

POSITION SUMMARY:

The Adult Foster Care Manager (AFCM) is assigned to ensure the program complies with EOEA regulations in addition to working with the Fiscal department with caregiver's payments. The coordinator collects, reviews, and ensures the documents required to participate in the programs as a consumer and/or caretaker are completed as outlined by the regulations.

PRIMARY RESPONSIBILITIES:

As a member of the Interdisciplinary team, participates in initial and ongoing assessments of the health and functional status of enrollees and eligibility for the AFC program.

  1. In collaboration with the AFC RN, consumer and family, and Primary Care Team (if present), ensure that the community-based care plans and related service packages are maintained to improve or maintain an enrollee’s health and functioning.
  2. Process and submit to Fiscal bi-weekly timesheets to ensure timely caregivers' payment.
  3. Keep track of yearly medical and non-medical leave of absence and submit monthly billing to Fiscal.
  4. Assist in arranging and coordinating AFC provisions of appropriate long-term care and social support services for AFC consumers. These may include but are not limited to ADL and IADL assistance, home-delivered meals, and transportation.
  5. Monitor the client’s needs, the appropriate provision, and functional outcomes of the AFC services in an ongoing manner through home visits and telephone.
  6. Maintain ongoing communication with consumers and caregivers.
  7. Respond promptly to consumers' and/or caregivers requests.
  8. Work in collaboration with external agencies involved in consumer’ care, such as Certified Home Health Aide (CHHA) and Adult Day Health (ADH).
  9. Prepare documentation for consumers’ files, agency database, and other Interdisciplinary and/or Primary Care Team members.
  10. Perform consumers’ file reviews as needed.
  11. Work collaboratively with other staff members in a multi-ethnic, multidisciplinary team.
  12. Perform all services by state and federal law and CBES policies and procedures.
  13. Report suspected Fraud, Waste, and Abuse (FW&A) as required by CBES FW&A policy.
  14. Protect Consumers’ Personal Health Information (PHI) and report any suspected security bridges.
  15. Participate in staff meetings, agency committees, outreach activities, and taskforces as appropriate.
  16. Attend program training sessions to improve skills and knowledge relevant to the role and share knowledge with other staff members.
  17. Other duties as assigned as outlined in the attachment if applicable.
QUALIFICATIONS:
  • Must be able to speak and write fluently in English and Russian.
  • Bachelor’s degree in social work or human services, or two three-plus years of experience in case management, service coordination, outreach, or advocacy.
  • Ability to assess clients and their needs and knowledge of the community-based service network.
  • Excellent interpersonal and problem-solving skills required.
  • Ability to work with a diverse population.
  • Access to a car preferred.



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