Food Runner

Our runners are relied on to provide memorable, thoughtful experiences through engaging with our guests, serving food with a smile, and anticipating the needs of each guest that visits us. We encourage our team members to be well-rounded and willing to do whatever it takes to keep us running smoothly. No matter what position you start in with us, you will have the opportunity to be cross-trained and will be encouraged to take on different positions within our team.

DUTIES/RESPONSIBILITIES:

•   A team player with a positive attitude.
•   Quick and flexible learner.
•   Attention to detail.
•   Communication and collaboration skills.
•   Food handler’s certification.
•   Working with hot foods and beverages.
•   Welcome and connect with every guest, provide friendly and personable service.
•   Follow health, safety, and sanitation guidelines.
•   Maintain cleanliness of the restaurant and restrooms.
•   Learn and maintain knowledge of all our menus & products and demonstrate knowledge of dietary/allergy information and proper food
• handling.
•   Accommodate requests from seated guests.
•   Promptly clean tabletops, seating, and floors after each guest- Deliver food/drinks to seated guests.
•   Ensure food and beverage quality and order accuracy prior to serving.
•   Handle varying levels of business volume with composure & a positive attitude.
•   Perform all opening and closing duties assigned by managers.
•   Manage direct reports.
•   Organize and review weekly progress.
•   Flexibility and willingness to adapt to changes.
•   Driven and self-motivated.
•   Maintain customer privacy, behave with open-mindedness and cultural sensitivity.

•   Contributes to long- and short-form integration proposals and topline concepts.
•   Oversee operational software and operations.
•   Support the team on all integrations and proposals.
•   Planning, designing, and executing projects.
•   Strong attention to detail and problem-solving ability.
•   Implement quality assurance standards and provide accurate feedback.
•   Ensure performance, reliability, functionality, and compatibility is up to company standards.

•   Patience and the ability to maintain a professional demeanor.
•   Performs other related duties as assigned.
• REQUIRED SKILLS/ABILITIES:
•   Excellent verbal and written communication skills.
•   Excellent interpersonal and customer service skills.
•   Excellent sales and customer service skills.
•   Excellent organizational skills and attention to detail.
•   Excellent time management skills with a proven ability to meet deadlines.
•   Strong analytical and problem-solving skills.
•   Strong supervisory and leadership skills.
•   Ability to prioritize tasks and to delegate them when appropriate.
•   Ability to function well in a high-paced and at times stressful environment.
•   Proficient with Microsoft Office Suite, Adobe, Google Suite, or related software.
•   Ability to frequently lift, move and/or push up to 50 pounds without assistance.
•   Ability to sit, walk, climb up and down stairs repeatedly for extended periods of time.
•   Constant standing and bending.
•   Tasks will be performed using and in the proximity of coolers, stoves, and other hot equipment.
•   Carry / handle heavy trays.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to stand, sit, or walk for an extended period of time. The employee may frequently be required to stoop, kneel, and crouch for duration of shift (eight hours or longer). The employee will need to use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move and/or push up to 50 pounds without assistance.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be detail oriented, possess strong organizational and time management skills and the ability to multitask. Ability to work a flexible schedule including weekdays, weekends, holidays, and nights.

LANGUAGE SKILLS:

Ability to read and interpret documents such as e-mail communication, instant message communications, legal documents, license agreements, contracts, invoices, news articles, technical manuals, budgets, ledgers, purchase orders, financial, marketing, Inventory, shipping, and various reports. Ability to effectively present information, provide instructions and thoroughly answer questions in one-on-one and small group situations to other employees of the organization in English.

•   Enforce health and safety precautions.
•   Follow all safety and state guidelines for preventing transmission of Covid-19 and other illnesses.

 Knowledge of performance evaluation and budgeting concepts.

 Understanding of quality standards and health & safety regulations.

REASONING ABILITY AND COMPUTER SKILLS:

Updated: 02.2022

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to efficiently use inventory, ordering & computer systems or applications and Microsoft Office programs.

BENEFITS:

•   A friendly, fun, positive work environment.
•   Competitive wages including tips.
•   Medical, Dental, & Vision plan options available for part time and full time Team Members.
•   Holiday Premium: hourly employees who work on an observed holiday will be paid 1.5x their hourly wage.
•   401k, company matched contribution. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job in a typical office and warehouse environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. United States Citizen or Alien Authorized to work in the United States. Deepest Cut Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Deepest Cut Hospitality makes hiring decisions based solely on qualifications, merit, and business needs at the time. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
• OTHER DUTIES:
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