Sr NetSuite Consultant
2 weeks ago
ROLE AND RESPONSIBILITIES:
- Focus on post-implementation support, designing, implementing, and deploying NetSuite
- solutions that meet client needs.
- Serve as Client Lead on assigned Support Accounts with minimal supervision to: Set
- expectations, give guidance and direction, and steer clients toward best practices.
- Participate and lead Assessments.
- Prepare Technical Design Documents as well as Business Requirement Documents.
- Conduct quarterly account reviews to identify client satisfaction, process adherence, backlogs, quality of services provided, opportunities for improvement, etc.
- Provide technical and functional subject matter expertise to team.
- Monitor client ticket requests and redistribute as necessary based on bandwidth and
- expertise.
- Act proactively and as a trusted client advocate during engagements.
QUALIFICATIONS AND EDUCATION REQUIREMENTS:
- 3+ years of experience as an in-house NetSuite Administrator / 2+ years as a NetSuite Consultant or a combination of the two.
- Previous experience conducting business process mapping and requirements gathering sessions with end users to determine configuration requirements.
- Must have strong ability to multitask, excellent communication skills, and client facing experience.
- AR/AP, Journal Entries Invoices, Invoice Production, Invoice Dunning and Management
- Purchasing to Billing, 3-way match, Partial Billing, Expense and PO Approval
- Expense Allocation
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