Food Runner/Server Assistant

2 months ago


Ann Arbor, United States Aventura Full time
Job DescriptionJob DescriptionDescription:

Support Staff are integral to our restaurant's success, facilitating efficient service by assisting servers with timely delivery and removal of table items. They maintain adequate supply levels, demonstrating awareness of restaurant operations as a whole. Trust and teamwork are pivotal for success in this role.


Job Duties and Responsibilities

  • Provide robust support to hosts and servers while prioritizing guest hospitality.
  • Perform ongoing side work to ensure smooth service operations.
  • Keep supplies rotated, tables cleared, and reset for incoming guests.
  • Demonstrate comprehensive menu knowledge, facilitating prompt and knowledgeable food delivery.
  • Multitask effectively, approaching tasks with urgency and prioritizing as needed.
  • Strive to exceed expectations for both front and back of house operations, consistently delivering exceptional service.
  • Assist with expediting, preparing stations, and maintaining garnishes as required.
  • Monitor ticket times to ensure timely food delivery and adherence to presentation standards.
  • Coordinate kitchen pace to optimize efficiency and service quality.
  • Utilize our KDS system proficiently for order management.
  • Maintain effective communication with hosts and management.
  • Foster a positive work environment and contribute to a teamwork-oriented culture.
Requirements:
  • Minimum 2 days. Weekend availability desired / required.
  • Willingness to learn
  • Demonstrate a sense of urgency and situational awareness.
  • Consistently deliver high-quality performance.
  • Maintain a positive attitude and professional demeanor.
  • Communicate effectively with team members.
  • Uphold ethical standards and prioritize integrity.
  • Take proactive approaches to tasks and challenges.


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