Director of Product Management

4 weeks ago

Park Ridge, United States PCMI LLC Full time
Job DescriptionJob Description

Who We Are

PCMI (Policy Claim Management International) is a fast-growing, leading provider of integrated software for Extended Warranty Management and Finance and Insurance (F&I) administration. We are a SaaS company that operates in a fast paced, entrepreneurial environment. Our 3 teams located in the US, Poland, and Thailand work collaboratively around the clock to build our PCRS platform that automates the full administration lifecycle of all extended warranties, F&I products, and service contracts for our customers.


What You’ll Do

This leadership role helps drive platform value by setting and executing key initiatives. A critical leader to the growth of the company, the Director of Product Management has responsibility for product processes, governance and the Product team. Collecting input from multiple sources, the Director of Product Management works with the product owners to maintain an overall product roadmap that is centered around delivering value to customers, convert that roadmap into executable backlog, and then ensure go to market readiness to maximize the value of the delivered product.


In this role, you will:

Manage the Product Owner team

  • Manage the product owner team, driving an “outside in” approach to our product processes.
  • Mentor product team members on the principles of delivering value to customers, and how roadmaps should be associated to delivering software into the hands of customers.
  • Install a standard methodology and calendar to predictably manage product deliverables.
  • Establish high expectations of performance and quality within the team.

Deliver value

  • Partner with CPO and executive team to align the company’s product strategy with the overall business strategy.
  • Identify market problems and customers willingness to pay
  • Ensure the company’s products meet the needs of its customers.
  • Protect the existing revenue stream and customer base by ensuring all investment evolves customers forward and no customers are left on a software “island”.

Manage product roadmap

  • Install a recurring process for roadmap refinement and subsequent backlog grooming.
  • Publish a roadmap on a monthly basis.
  • Track and communicate progress against product initiatives.

Manage portfolio processes

  • Manage workshops for strategic planning and management of the entire product portfolio.
  • Manage workshops to deep dive into specific initiatives, bringing architecture, development and product into alignment on approach and requirements.
  • Schedule and run monthly portfolio reviews.
  • Working with the Product Owners, develop business cases and go to market value propositions around product initiatives.
  • Partnering with the Product Owners, validate the strategy and roadmap with customers, including a willingness to pay.

Establish Go To Market processes

  • Manage cross-functional go to market processes to ensure operational scalability.


What You’ll Need to Join Our Team

Experience

  • Bachelor’s degree in Business Administration or related field or equivalent work experience.
  • 5 years as a Product leader in a SaaS software company.
  • Knowledge of the Auto industry is required, with high preference for warranty and after market services.
  • Experience with industry methodology like Scaled Agile Framework or Pragmatic marketing, preferred.
  • Knowledge of Atlassian products Jira and Confluence.
  • Knowledge of Microsoft Excel required; experience with analytic tools such as Tableau and Power BI, preferred.

Skills

  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Strong supervisory and leadership skills.
  • Ability to prioritize tasks and to delegate them when appropriate.
  • Ability to function well in a high-paced and at times stressful environment.
  • Proficient with Microsoft Office Suite or related software.


Why Work For Us

  • Competitive Compensation
  • Health, Dental & Vision Insurance
  • Short & Long Term Disability Insurance
  • Flexible Spending Account (FSA)
  • Voluntary Life Insurance
  • 401k with Company Match
  • Paid Time Off
  • 10 Paid Holidays
  • Paid Parental Leave
  • Commuter Benefits
  • Annual Bonus Program
  • Professional Development Opportunities & Certification Bonuses
  • Employee Events
  • Office in Park Ridge, IL - Convenient location to Blue Line



Note: It is preferred for this role to be in the Park Ridge, IL office 2 days per week.


  • Director of Product Management

    4 weeks ago

    Park Ridge, United States PCMI LLC Full time

    **Who We Are** PCMI (Policy Claim Management International) is a fast-growing, leading provider of integrated software for Extended Warranty Management and Finance and Insurance (F&I) administration. We are a SaaS company that operates in a fast paced, entrepreneurial environment. Our 3 teams located in the US, Poland, and Thailand work collaboratively...

  • RWSHR - Director of Rooms

    1 week ago

    Menlo Park, United States Director of Rooms Full time

    KEY RESPONSIBILITIESJob summary – Supervise all Guest Services areas; work within budgeted guidelines established by the property; manage guest activity related hotel functions by monitoring standards. Essential Duties and Responsibilities – (Key Activities) Maintain complete knowledge of and comply with all departmental policies, service procedures...

  • RWSHR - Director of Rooms

    3 weeks ago

    Menlo Park, United States Director of Rooms Full time

    KEY RESPONSIBILITIESJob summary – Supervise all Guest Services areas; work within budgeted guidelines established by the property; manage guest activity related hotel functions by monitoring standards. Essential Duties and Responsibilities – (Key Activities) Maintain complete knowledge of and comply with all departmental policies, service procedures...

  • Community Relations Director

    1 month ago

    Park Ridge, United States The Sheridan at Park Ridge Full time

    **Company Description** Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. This individual is responsible for fulfilling leasing and move in goals. They are also expected to maintain a positive image...

  • Director of Design and Production

    3 weeks ago

    Asbury Park, United States Solar Landscape Full time

    DIRECTOR OF DESIGN AND PRODUCTION Solar Panel Installation Co. (Asbury Park) seeks a Director of Design & Production to oversee the research and monitor the progress in solar photovoltaic (PV) and Battery Storage technology and guide the implementation of technologies in commercial and business enterprises and solutions. Coordinate with 3rd party independent...

  • Director of Design and Production

    2 weeks ago

    Asbury Park, United States Solar Landscape Full time

    DIRECTOR OF DESIGN AND PRODUCTION Solar Panel Installation Co. (Asbury Park) seeks a Director of Design & Production to oversee the research and monitor the progress in solar photovoltaic (PV) and Battery Storage technology and guide the implementation of technologies in commercial and business enterprises and solutions. Coordinate with 3rd party independent...

  • Operations Director

    2 days ago

    Park Ridge, United States Mary, Seat of Wisdom Full time

    The Archdiocese of Chicago, the third largest in the United States, serves more than 2.2 million Catholics in 216 parishes in Cook County and Lake county, a geographic area of 1,411 square miles. The Archdiocese, pastored by Cardinal Blase J. Cupich, has more than 13,000 employees in its systems and ministries, including Catholic Charities, the region's...

  • Production Manager

    2 weeks ago

    Overland Park, United States Management Business Solutions Full time

    Please read full job description and ensure match before applying. Candidates must have a minimum of 3+ years working in a BHS Corrugator production facility. Candidates must be a US Citizen, Green Card holder, and/or require no sponsorship now or in the future. Production Manager will manage the overall direction of Production for the facility including:...

  • Production Manager

    3 weeks ago

    Overland Park, United States Management Business Solutions Full time

    Please read full job description and ensure match before applying. Candidates must have a minimum of 3+ years working in a BHS Corrugator production facility. Candidates must be a US Citizen, Green Card holder, and/or require no sponsorship now or in the future. Production Manager will manage the overall direction of Production for the facility including:...

  • Operations Manager

    2 weeks ago

    Park Ridge, United States Mauser Packaging Solutions Full time

    Responsibilities: Leads daily Team Performance Center meetings with Operations team to review safety, quality and production performance. Conducts production Gemba walks to optimize production flow and efficiencies. Participates and practices Lean Manufacturing practices to such as Six Sigma, 5S, FMEA, 8D Problem Analysis. Engages the team in...

  • Operations Manager

    3 weeks ago

    Park Ridge, United States Mauser Packaging Solutions Full time

    Responsibilities: Leads daily Team Performance Center meetings with Operations team to review safety, quality and production performance. Conducts production Gemba walks to optimize production flow and efficiencies. Participates and practices Lean Manufacturing practices to such as Six Sigma, 5S, FMEA, 8D Problem Analysis. Engages the team in identifying and...

  • Community Relations Director

    2 weeks ago

    Park Ridge, United States The Sheridan at Park Ridge Full time

    Job DescriptionJob DescriptionCompany DescriptionDo you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. This individual is responsible for fulfilling leasing and move in goals. They are also expected to...

  • Community Relations Director

    2 weeks ago

    Park Ridge, United States The Sheridan at Park Ridge Full time

    Job DescriptionJob DescriptionCompany DescriptionDo you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. This individual is responsible for fulfilling leasing and move in goals. They are also expected to...

  • Catering Director

    2 weeks ago

    Takoma Park, United States Metz Culinary Management Full time

    **Job Title**: Catering Director (Front and Back of House) Higher Education Dining **Location**: Montgomery College, Montgomery County, MD **Salary**: $65,000 to $75,000 per year **Montgomery College** is seeking a strong, goal-oriented Catering Director The Catering Director will work closely with our culinary teams at each of our campuses and will be...

  • Director, Production and Business Management

    3 weeks ago

    Menlo Park, United States Karkidi Full time

    In this role, you will help support the Content Org’s strategic priorities, outline data-driven strategic decisions, and frame actionable recommendations. This is a hybrid role that is a mix of Production and Operations. You will help shape and execute on our long term content strategy by leveraging operational program management skills with a deep...

  • Director, Production and Business Management

    2 weeks ago

    Menlo Park, United States Karkidi Full time

    In this role, you will help support the Content Org’s strategic priorities, outline data-driven strategic decisions, and frame actionable recommendations. This is a hybrid role that is a mix of Production and Operations. You will help shape and execute on our long term content strategy by leveraging operational program management skills with a deep...

  • Production Medical Isotope Program Manager

    3 weeks ago

    Oak Ridge, United States Oak Ridge National Laboratory Full time

    Requisition Id 12950 **Overview**: Oak Ridge National Laboratory (ORNL) is seeking a Production Medical Isotope Program Manager (PM) for the Isotope Processing and Manufacturing Division (IPMD) at Oak Ridge National Laboratory (ORNL). This position will focus on transitioning manufacturing processes from R&D to Production and managing those processes for...

  • Product Marketing Manager V

    3 weeks ago

    Menlo Park, United States Tailored Management Full time

    Title: Product Marketing ManagerJob ID: 53271-1Location: 100% onsite in Menlo Park, CADuration: 7-month contract starting M-F, full-time (40 hours); W2,*Opportunity for extension or conversion based on performance and business needs*Health Benefits + PTO Summary:Seeking a Product Marketing Manager to help support GTM of Business Accelerator program. Typical...

  • Product Marketing Manager V

    3 weeks ago

    Menlo Park, United States Tailored Management Full time

    Title : Product Marketing Manager Job ID : 53271-1 Location : 100% onsite in Menlo Park, CA Duration : 7-month contract starting M-F, full-time (40 hours); W2, *Opportunity for extension or conversion based on performance and business needs* Health Benefits + PTO Summary : Seeking a Product Marketing Manager to help support GTM of Business Accelerator...

  • Product Marketing Manager V

    2 weeks ago

    Menlo Park, United States Tailored Management Full time

    Title : Product Marketing Manager Job ID : 53271-1 Location : 100% onsite in Menlo Park, CA Duration : 7-month contract starting M-F, full-time (40 hours); W2, *Opportunity for extension or conversion based on performance and business needs* Health Benefits + PTO Summary : Seeking a Product Marketing Manager to help support GTM of Business Accelerator...