Guest Advisor

2 weeks ago

Sparta, United States Spavia Day Spa Full time
Job DescriptionJob Description⭐️Spavia Day Spa in Sparta NJ is looking for a mature, motivated, customer service oriented individual for our Guest Advisor position. This is a year round position.

Voted Readers Choice Best Day Spa 2022 and 2023, Best Facial 2023

Why choose Spavia?  Every day you get to make a positive difference in someone's life- every visit, every time
At Spavia Sparta, guests enjoy luxurious spa amenities along with a full variety of award winning treatments. We provide a full variety of massage, skincare, and body wraps/scrubs We strive to provide an exceptional experience for every guest, every visit. We couldn't complete any of this without strong, passionate, capable guest advisors.

As a Guest Advisor, you are the face of our spa.  Our guest advisors portray a polished and professional demeanor at all times.  Guest Advisors are friendly, courteous and go above and beyond so each guest feels as if they’re a guest in our home.  We pride ourselves in hiring quality professionals who advocate the true meaning of an exceptional guest experience and build a long lasting rapport for guests to return again and again.

This is a part time position depending on candidate. Requires flexibility as shifts could be during the week (daytime or evening) or on weekends.

Pay: $16/hr, plus commission and bonus programsResponsibilitiesGuest Advisor Responsibilities
  • Greeting and assisting guests
  • Scheduling appointments and answering phones
  • Checking guests in and out and ensuring the accuracy of all transactions
  • Maintaining a beautiful spa, retail space, and reception area
  • Membership, spa boutique, and product sales
  • Provide education to guests regarding our  Spavia story, our spa boutique products and items, and our treatments offered for optimal results
  • Maintain and provide accurate and timely responses to all guest inquiries and ensuring an exceptional guest experience
  • Willingness to work as a team player to proactively support the spa’s needs
  • Attention to detail in all aspects of spa coordinators responsibilities
Required SkillsGuest Advisor Requirements:
  • Minimum high school diploma
  • Self motivated
  • Reliable, punctual, passionate and goal-driven
  • Professional, team player
  • Drug/alcohol free
  • Articulate speaker with an ability to multitask
  • Combined education and previous customer service / administrative and retail experience is strongly desired

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