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Leasing Representative
4 months ago
Hirschfeld Properties currently owns and manages a portfolio of premier apartment communities in central Maryland. Hirschfeld is seeking a skilled Leasing Representative to join our dynamic team.
As a leading property management company, we are committed to providing exceptional service to our residents and maintaining the highest standards for our properties.
RESPONSIBILITIES:
- Develop and implement leasing strategies to attract prospective tenants.
- Utilize various marketing channels such as online platforms, signage, and advertisements to promote available units.
- Maintain and ensure to meet all key performance indicators as assigned or designated by the Management Team.
- Conduct property tours for prospective tenants, showcasing available units and amenities.
- Provide detailed information about the property, lease terms, and community features.
- Address any questions or comments raised by potential tenants during property tours.
- Assist prospective tenants with the leasing process, including completing rental applications and credit checks.
- Negotiate lease terms, prepare and review lease agreements with tenants, ensuring accuracy and compliance with legal requirements.
- Maintain positive relationships with current tenants and address any concerns or issues in a timely manner
- Stay up-to-date on market trends, rental rates, and competitor offerings in the surrounding areas.
- Provide recommendations to management based on market insights
- Ensure all move-in apartments are inspected prior to moving in. Walk the apartment with the resident at or before move in and complete the move-in condition inventory form.
- Assist in resident retention program, resident appreciation days and special functions as requested.
- Understand the Customer Satisfaction Program for both residents and prospects and assist the team in achieving customer satisfaction score goals.
- Performs other related duties as assigned
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.- High School Diploma/GED required
- 2-3 years' experience in leasing and multifamily property management
- Excellent communication and closing skills
- Thorough knowledge of leasing processes and best practices.
- Strong understanding of property management concepts, protocols, and challenges
- Experience with relevant marketing and industry software applications: Adobe Suite, Social Media platforms, RESMAN/CRM experience preferred
- Proficient with Microsoft Office Suite or related software
- Weekend work is required.
Job Type: Full-time
Salary: $19.00 - $21.00 per hour
Hirschfeld Properties is an Equal Opportunity Employer.