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Gaming Attendant Full-Time

2 months ago

Louisville, United States Derby City Gaming Downtown, LLC Full time
Job DescriptionJob Description

Enjoy being part of a winning team, with competitive pay and great benefits to get you on the fast track

This position pays $10.00/hr + TIPS

At Derby City Gaming Downtown, we know success starts with you: our valuable team members. That’s why we offer comprehensive benefits to complement your dedication to making Derby City Gaming Downtown such a great place to work and play.

Full-Time Company Benefits Include:

  • 401k (with up to 5% company match)
  • Employee Stock Purchase Plan (15% discount)
  • Health, Dental, & Vision Insurance
  • Flexible Spending Account and Health Savings Account
  • Complimentary Short and Long-Term Disability
  • Complimentary Life Insurance
  • Paid Time Off
  • Tuition Reimbursement ($4,000 per year for undergrad, $5,000 per year for graduate)
  • A Variety of Team Member Discounts (Ford Affiliate Program, Verizon, AT&T, TicketsAtWork, Skechers, Sherwin Williams, Meal Discounts, Free Parking, and more)
  • Fun Team Member Events
  • Company-Sponsored Volunteer Opportunities
  • Team Member Recognition Program
  • Free Uniforms and Discounted Dry-Cleaning Services
  • Round-Table Lunches with General Manager
  • Promotions, additional opportunities and the chance for further professional development are also available.

FUNCTION

The Gaming Attendant is responsible for serving as an ambassador for guests by assuring quality guest service and a favorable gaming experience through payouts and general assistance as it pertains to the gaming floor.

SPECIFIC DUTIES AND RESPONSIBILITIES

  • Attend to and address guest needs and inquiries in a timely manner.
  • Witness, approve, perform and verify gaming jackpots and fills.
  • Monitor gaming activities in assigned area for gaming cheating or unusual activities.
  • Keep work area in a clean and orderly manner.
  • Provide change to guests.
  • Account for change bank funds according to the cash handling policy.
  • Make minor repairs to the gaming machines.
  • Ensure compliance with the Bank Secrecy Act (BSA) and the property’s BSA policy.
  • Monitor for suspicious transactions as defined by the BSA.
  • All other duties as assigned

STANDARDS OF PERFORMANCE

  • Maintaining positive and productive relationships among all Team Members and guests.
  • Oral and written communication skills
  • Willingness to assume overall responsibility relative to the performance of the position.

EDUCATION, TRAINING, AND EXPERIENCE

  • A high school diploma or GED equivalent
  • One year of guest service experience in a gaming industry is preferred.
  • Ability to obtain a valid Racing License

Applicants must be 21* or older. Derby City Gaming Downtown is an equal-opportunity employer.

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