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Count Room Supervisor

2 months ago

Louisville, Kentucky, United States Derby City Gaming, LLC Full time
Job Overview

PRIMARY RESPONSIBILITIES

  • Oversee the smooth operation of the drop and count area, including the recruitment, training, and performance evaluation of the Count Room Team. Implement strategies to minimize lost time injuries.
  • Establish and uphold Count Room protocols, ensuring adherence to all relevant regulations.
  • Manage the processing of cash from gaming machines and NRTs through the currency counting system.
  • Document cash transactions electronically for both gaming machines and NRTs, providing necessary documentation to the Revenue Audit Team.
  • Collect cash drop boxes from gaming machines and NRTs.
  • Retrieve cash drop boxes from storage, open them, and prepare un-audited funds for counting.
  • Ensure compliance with internal controls regarding all financial and cash handling activities.
  • Maintain accurate records for the count room, including maintenance logs for counting machines, purchase orders, and supply requisitions.
  • Review reports from counting machines for any malfunctions or issues, and create maintenance and repair action lists as needed.
  • Collaborate with departmental directors and managers as required.

PERFORMANCE EXPECTATIONS

  • Demonstrate effective management skills in overseeing the count room and Count Team personnel.
  • Foster a professional working environment among all staff members.
  • Ability to work closely with colleagues in a fast-paced setting.
  • Exhibit strong oral and written communication skills.
  • Willingness to take full responsibility for the count room's performance.

QUALIFICATIONS

  • A high school diploma or GED, or equivalent professional experience is preferred.
  • Two to three years of experience in a gaming or related industry is preferred.
  • Ability to obtain a valid Racing License.