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ServiceNow Developer

2 months ago

West Hartford, United States K&K Global Talents Full time
Job DescriptionJob Description

Keywords: ServiceNow, ITAM, SAMPro, HAM, SAM, ServiceNow Developer

Role Description:

Support IT Asset management enhancements for customer

Competencies:

Digital : ServiceNow IT Service Management, ServiceNow_ITAM (IT Asset Management)

IT Asset Management developer (SAM & HAM)

Experience in ServiceNow development and architecture.

Proficiency in scripting languages (JavaScript, Glide Script) and other relevant languages

Ability to design and lead complex integrations and workflows

Understanding of system architecture and design principles.

Strong leadership and team management skills

Exceptional problem-solving and critical-thinking abilities

Excellent communication, presentation, and stakeholder management skills

In-depth understanding of ServiceNow best practices and industry trends

Conflict resolution skills to mitigate risks, resolve issues, and ensure timely and accurate delivery

Design scalable, reliable, and high-performance ServiceNow solutions that meet both immediate project needs and long-term business goals.

Engage with Solutions Architects and Business Analysts to understand the functional requirements and translate them into effective ServiceNow configurations.

Configure and customize ServiceNow applications and modules to align with clients needs and industry best practices.

Develop ServiceNow configuration test plans and validate functionality, data integrity, and user experience. Address any issues and perform necessary adjustments to ensure the solution meets the desired outcomes.

Develop and document data migration strategies and plans. Lead data migration activities from legacy systems to ServiceNow, ensuring data accuracy and consistency during the transition.

Design and document integration strategies and plans. Lead the integration of ServiceNow with other systems and applications to create seamless end-to-end processes.

Troubleshoot and resolve technical issues related to ServiceNow implementations. Lead the collaboration with support teams to provide timely resolution to incidents and problems.