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Water mitigation Crew Chief
3 months ago
Romexterra Restoration is a leading name in the construction industry, specializing in top-quality restoration and renovation services. Our commitment to excellence and customer satisfaction drives our success, and we seek dedicated professionals to join our dynamic team.
Position Overview: As a Water Mitigation Crew Chief, where you'll lead and manage water damage restoration projects, ensuring efficient and effective mitigation. You'll be responsible for overseeing on-site operations, coordinating with team members and clients, and maintaining high standards of service and safety.
Key Responsibilities:
Daily Operations:
- Maintain a clean and organized truck, stocked with tools and supplies to operate for 2-3 days.
- Coordinate with dispatch to receive daily task assignments.
On-Site Responsibilities:
- Report arrival to dispatch within 1 hour.
- Communicate with property owners and outline the work to be performed.
- Use the provided equipment to assess and update the Project Manager on the scope of work.
- Implement floor protection and dust barriers before starting work.
- Communicate with the Project Manager and dispatch regarding ETOC (Estimated Time of Completion) and scope changes.
- Bring necessary tools and PPE into the work site and ensure thorough cleanup post-mitigation.
- Document all job notes and tasks, including those done outside of regular hours.
- Coordinate with dispatch to schedule return times for equipment pickup and set up post-matterport scans.
Off-Site Responsibilities:
- Clean and restock your truck daily.
- Check in with ESR/Contents/Facilities Manager for warehouse tasks.
- Perform equipment and truck checks and submit the completed list for sign-off.
Growth and Development:
- Request ride-along days with a Project Manager (up to once every 7 days off).
- Pursue Xactimate training with a Project Manager or ESR Manager.
- Review job notes to understand insurance processes and adjuster interactions.
- For non-native English speakers, undertake additional English lessons to improve communication skills.
- Ensure CE credits are up-to-date for continued certification.
Milestones:
- Achieve a green score for the ETOC average.
- Complete 2 ride-along per month with Project Managers.
- Complete CE courses to advance your career with Romexterra.
Qualifications:
- Previous experience in a similar role or related field preferred.
- Strong organizational skills and attention to detail.
- Ability to communicate effectively with team members and clients.
- Willingness to engage in ongoing learning and professional development.
- An hourly rate of $23 - $26
- Competitive commission plan:
- 3% of total mitigation and content sales from documented relationships initiated and maintained by the employee.
- 1% of total reconstruction/repair sales from documented relationships initiated and maintained by the employee.
- Company vehicle and gas card - for the selected position
- Health, vision, and dental insurance
- 401K, company match up to 6%
- Paid Time Off Eligible after 90 days.
- 5 days vacation and 3 sick days in the first 2 years.
- After 2 years, increase to 10 vacation days.
Job Posted by ApplicantPro
