Human Resources Representative

2 weeks ago

Memphis, United States University Clinical Health Full time
Job DescriptionJob DescriptionDescription:

Who We Are:

As the only independent and physician-led faculty practice plan of the University of Tennessee Health Science Center, University Clinical Health (UCH) offers best-in-class clinical care through a network of 175+ providers across 19 specialties to meet the healthcare needs of the Mid-South community. UCH is a not-for-profit, non-tax-supported group practice and is here to serve the community while providing medical excellence to our patients.

Key Results Areas (KRAs):

· Coordinate new hire onboarding, orientation, and offboarding. Facilitate new hire orientation

· Maintain accurate active employee files across multiple platforms including employee correspondence, data changes, and forms

· Support talent acquisition activities (i.e. job postings; candidate phone screen; internal transfers; etc.) and applicant tracking system (ATS) maintenance

· Ensure COVID vaccination cards are submitted and verified by the Quality Leaders

· Establish relationships with staffing agencies; schools; job centers; etc. to assist with recruiting efforts

· Assign 30-day Stay Surveys and 90-day Initial Performance Evaluations

· Employee Relations triage under the direction of the Human Resources Business Partner

· Assist employees with benefits elections during open enrollment, new hire, and life-change events, as needed under the direction of the Benefits Administrator

· Resource for general inquiries from employees and people leaders referring complex and/or sensitive matters to the appropriate HR staff member

· Complete Monthly KChecks OIG Reporting

· Provide various staffing and workforce reports, as requested

· Process Invoices (UT Parking; Staffing Agencies; Background check vendors, etc.)

· Maintain accurate job descriptions and perform pre and post-employment processes

· Support various special and ad hoc projects for the Human Resources business unit

· Ensure consistency in the enforcement of policies and procedures

· Perform other duties as assigned based on Human Resources business unit and UCH organizational needs

Core Competencies

· Obligated to the maximum level of organizational confidentiality; discernment and discretion regarding escalation necessity of sensitive matters

· Proficiency in supporting multiple and dynamic priorities, effective problem-solving, and resolution oriented

· Established interpersonal skills including professional maturity, sound judgment, and objectivity

· Detail-oriented, multi-tasker with an expectation of flexibility regarding work assignments

· Proven ability to comprehend and interpret organizational policies, procedures, and practices

· Motivated self-starter who thrives in a proactive and agile work setting

· Substantial verbal and written communication skills are paramount

· Demonstrates a strong commitment to the mission and values of the Human Resources business unit and UCH

· Adheres to University Clinical Health and departmental policies and procedures, including attendance standard

Requirements:

· Bachelor’s degree, preferably in Human Resources, Business Administration, or a related discipline, desired

· Strongly preferred, direct experience working in Human Resources healthcare environment

· 2 years of experience working in progressive and agile administrative/corporate department

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