Snaplogic Technical Lead

1 month ago


Spring, United States Wise Skulls llc Full time
Job DescriptionJob DescriptionTitle: Snaplogic Technical Lead
Location: Spring, TX (Onsite)
Duration: 6+ months
Implementation Partner: Infosys
End Client: To be disclosed
JD:

Minimum Years of Experience: 8+ YearsShould have strong working knowledge in Snaplogic in both Development and Support Projects and able to create architectural and design document along with standards documents relevant to any project.Primary Skill:
  • Hands on experience with Snaplogic in Development and Support projects.
  • Support experience in SnapLogic projects.
  • Production Support knowledge
  • Experience in any ITSM tool
Key responsibilities:
  • Work in 24*7 Production Support environment Work with onshore / offshore model to attend handover calls Flexible to work in shifts if required Good Communication skills Leading the team Client co-ordination Experience in troubleshooting snaplex or performance related issues and provide fixes/workarounds Resolution of incidents created in the ticketing tool Snaplogic Monitoring and other Admin activities.
  • Snaplogic Design Best practices, Error Handling User Service Requests such as re-running jobs, onboarding resource questions on process, ad-hoc report generation, ad-hoc run of reports, user administration (where applicable).
  • Respond to Service Requests which are submitted through the ticketing tool.
  • Perform maintenance required for SSL certificate renewals and SSO Perform recurring ticket analysis and provide solutions/automations in order to avoid future incidents Creation of standard operating documents
Additional skills:
  • Experience with EAI Technologies in design and development
  • Knowledge on AMS Best Practices
  • Good interpersonal skills and positive attitude


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