Senior Information Technology Program Manager
2 weeks ago
Our client is a Fortune 200 leading retail energy company focused on bringing the power of energy to people and organizations. Putting customers at the center of everything they do, they provide energy solutions to millions of people through their diverse portfolio of retail brands across North America. Take your career to the next level by working on a dynamic and innovative team that moves our world towards a sustainable energy future.
Our client is seeking a contract Senior Project Manager to support large-scale projects and programs. This position will work with senior-level business executives, IT personnel, and business program resources to execute project management requirements and manage stakeholder expectations. The role will be responsible for managing the successful implementation across all areas of the business (e.g., Marketing, Technology, Operations, Customer Service, Finance, etc.) The ideal candidate must be customer-focused and possess strong strategic thinking, problem-solving, communication, and analytical skills. The candidate must also be able to work in a fast-paced, collaborative environment. Additionally, the candidate must be results-oriented and demonstrate excellent project management with a focus on planning, execution, monitoring, controlling, and risk management.
Essential Duties/Responsibilities:
- Defines program/project charter and clearly defines the roles and responsibilities of projects and individual projects across a program
- Establishes controls, governance, and standards to monitor delivery and risks
- Creates and executes the strategic roadmap across the planned work
- Applies project management frameworks and methodologies to develop a cohesive program strategy, track execution and manage dependencies among projects in the program
- Establishes overall schedule and budget for the program and tracks budgets, project plans scope, risks and risk mitigation plans, and milestones for delivery
- Monitors multiple projects through the program cycle and mentors project teams as needed
- Manages and/or assists with the overall delivery of projects across all functions including requirements gathering and project approval, design, build/customization, integration, and testing
- Manages and/or assists with requirements and project approval, including obtaining sign-off from all business lines and overseeing change management for tracking changes, once sign-off has been completed.
- Provides regular communications on project status to executive management and project teams
- Builds strong relationships
- Internal: Establish strong contact with all business functions and act as a central hub
- External: Coordinate and act as day-to-day project contact with partner teams
Working Conditions:
- Remote environment
- Some overtime required as special projects arise
- Minimal Travel
Minimum Requirements:
- Bachelor’s degree
- Minimum of 8 years project management experience managing complex enterprise-level projects and multiple projects in dynamic and demanding environments with at least 3-5 managing large scale programs
- Project/strategic planning and business background with an understanding of assigned areas of responsibility
- Demonstrated experience with waterfall project management
- Strong communication skills
- Ability to create and maintain executive level reporting and communications
- Experience working on technology integration projects and data migration projects
Additional Knowledge, Skills and Abilities:
- Ability to communicate effectively to a wide range of audiences in both written and oral form
- Ability to develop recommendations/action plans and manage multiple projects simultaneously
- Root cause analysis and problem-solving skills
- Attention to detail
- Ability to recognize the need to be hands-on and ready to roll up sleeves and dive deep when needed accordingly
- Ability to prioritize both routine and unpredictable work activities and identify exceptions and recommend solutions to leadership
- Excellent personal computer skills within a Windows environment, demonstrating advanced working knowledge of Microsoft Office applications
- Ability to work effectively; both independently and with teams
- Excellent problem-solving skills and ability to use good judgment to make recommendations and decisions.
- Comfortably handles risk and uncertainty
- Ability to adapt to rapidly changing priorities
- Ability to comfortably navigate difficult conversations
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