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SNOW ITOM Architect

2 months ago

McLean, United States Smartwork IT Services Full time
Job DescriptionJob DescriptionJob Title : SNOW ITOM Architect
Location :Mclean VA; Plano TX
Job Type : Contract
Job Description :Must Have Experience
  • Solutioning and design the ITOM solution using industry best practices.
  • Advise, design and configure integration solutions between ServiceNow and other CMDB tools.
  • Experience with CMDB design, architecture, and implementations with a very good understanding of ServiceNow CMDB model and extensions
  • Hands-on development includes creation, configuration and customization of patterns, Discovery Schedules, probe, sensors and Event rules.
  • Integrate ServiceNow ITOM modules with a variety of enterprise monitoring tools, automation of alerts, application management tools using OOB plugins and API methods.
  • Very good experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases.
  • 3rd party software integrations with ServiceNow.
  • Design and modify ServiceNow forms, workflows, scripts, transform maps, service maps, web services, inbound email actions, SLAs and more.
  • MID Server management experience
  • Experience in multiple ServiceNow implementations
  • Lead the configuration and customization of ServiceNow instances.
  • Experienced in defining coding standards, leading upgrades, health scans

Good to have Experience

  • Experience in application architecture, infrastructure architecture, database architecture, networking, and distributed systems
  • Well-versed in modern web technologies and cloud computing architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation.
  • Understanding of Application and Technology Portfolio Management
  • Experience with discovery technologies (ADDM, TADDM, UD, etc.)
  • Familiar with scripting technology such as JavaScript, PowerShell, Perl, wmi, ssh, python, Xpath, SNMP
  • Experience of custom applications development
  • Experience in working on Performance Analytics
  • Design and modification of ServiceNow Service Portal.
  • Domain Separation and designing the Process and data flow within various domains
  • Knowledge of LDAP/Active Directory/SSO.
  • Review existing set up and provide best practice recommendations in line with the OEM
  • Monitor health, usage and compliance of ServiceNow systems.
  • Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.
  • Experience with HTML coding and Jelly script strongly preferred
  • Experience with scripting in ServiceNow (Business Rules, UI Pages, UI Macros, etc.) Excellent collaboration skills including analysis, brainstorming, communication, teamwork.
  • Self-starter and innovator.
Academic and Professional Experience

Professional

  • 5+ years of experience with ServiceNow required
  • 8+ years of experience with IT Industry required

Academics

  • Certification as ServiceNow System certified administration
  • CIS in Discovery, Service Mapping, Event Mgmt, Cloud Mgmt
  • Certified Implementation Specialist- ITSM
  • ITIL Foundations certification is preferred.
  • Bachelor's degree or equivalent combination of education and experience.