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International Operations Agent

3 months ago


Elkridge, United States ICAT Logistics, Inc. Full time
Job DescriptionJob Description

Who we are?

ICAT Logistics' goal is to be the workplace of choice for the best and brightest and it has won The Baltimore Sun Top Workplaces for the last 8 years Our teammates truly understand our mission and are empowered to find the right solutions for our clients, resulting in the WOW feeling they have come to expect from ICAT. Entrepreneurialism, self-determination, and a love of learning are just a few of the characteristics that describe our people. From the first office in Baltimore opened in 1993, ICAT has expanded throughout the US and to over 100 global affiliate partners.

What will you have the opportunity to do?

Provide the highest-level customer experience through the processing of international shipments.

What do we need from you?

  • High school education is required.
  • 2+ years of international import experience in freight forwarding operations (all modes).
  • Experience with operating government freight preferred.
  • Knowledge of FMC, IMCO, ITAR, TSA, C-TPAT, HAZMAT, and US Customs Border Protection (CBP).
  • Functional knowledge of international regulations and compliance procedures in air/ocean freight.
  • Knowledge of international and domestic geography, including countries & major cities
  • Experience negotiating rates with trucking companies, carriers, overseas partners, etc.
  • Proven track record of building relationships and gaining credibility with customers and vendors.
  • Ability to communicate (written and verbal) effectively in a diverse, multicultural environment.
  • Excels in meeting deadlines and demonstrates superior time management skills.
  • Highly motivated team player with an outgoing and positive work attitude
  • Extremely well organized and detail-oriented; able to handle multiple tasks simultaneously.
  • Advanced skills with Microsoft Office products and daily PC use
  • Able to deal with a fast-paced entrepreneurial environment.
  • Ability to relate to and successfully interact across a variety of settings and work well with a broad and diverse workforce throughout the organization.
  • Adopt ICAT's core values and seamlessly integrate them into ICAT's culture.

The AMAZING benefits and perks you'll receive once you join the Team full-time

  • Growing company with opportunity for advancement
  • Medical Insurance - individual employee premiums paid 100% by ICAT
  • Vision Insurance - individual employee premiums paid 100% by ICAT
  • Dental Insurance
  • Flexible Spending Account
  • 401(k)
  • Life Insurance
  • Short & Long-Term Disability
  • 3 weeks PTO
  • 8 Holidays
  • 1 Floating Holiday
  • Learning Allowance Program
  • Gym Membership
  • Quarterly incentive program

Are you the perfect fit and have what it takes to join the ICAT team?

To find out more about this amazing opportunity, visit our career page on our website at www.icatlogistics.com to read the full job description.