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Veterinary Patient Care Coordinator

1 month ago

Manlius, United States EverVet Partners Full time
Job DescriptionJob DescriptionWhy You’ll Love This Veterinary Patient Care Coordinator JobAre you experienced in a veterinary environment? Organized and friendly? If so, our Veterinary Patient Care Coordinator role at Manlius Veterinary Hospital may be perfect for you

At Manlius Veterinary Hospital, you'll be part of a compassionate community committed to making a real difference for pets and their owners. Our team is dedicated to providing exceptional care, and we need someone like you to help us continue this mission.

We are looking for a Veterinary Patient Care Coordinator who is:
  • Compassionate and warm, with a genuine love for animals
  • Efficient and organized, able to manage multiple tasks with ease
  • Capable of handling emotional situations with sensitivity and respect for confidentiality
Why You’ll Love Working Here:
  • Competitive Pay: $16 - $20 per hour
  • Flexible Positions: Full-time and part-time positions available
  • Comprehensive Benefits:
    • Paid Time Off
    • Medical, Dental, Vision with a Health Savings Account*
    • Employee Assistance Program available 24/7*
    • Supplemental Life Insurance & AD&D Insurance*
    • 401K Plan with Generous Employer Match
    • Maternity Leave*
    • Bereavement Leave
    • Life, Short Term, & Disability Insurance*
    • Discount Programs
    • Discounted Veterinary Care
    • On-Demand Pay Options
    • Referral Bonus
Career Enhancement Opportunities
  • Full Tuition Payment for Penn Foster's veterinary technician program*
  • Access to Zoetis Clinical & Professional Programs and Events
  • VMG Resources for continuous learning and professional growth
*Indicates eligibility for Full-Time positions only

If this sounds like the perfect opportunity for you, apply for our Veterinary Patient Care Coordinator position today Responsibilities
  • Manage and oversee waiting room- greet entrants, interact with waiting clients, manage client complaints 
  • Prepare invoices and estimates 
  • Take payments and print receipts 
  • Take digital photos of patients and send them along for use in FB 
  • Maintain the printers, paper stock and toner cartridges 
  • Manage and monitor Demandforce activities (appointment requests) 
  • Manage InTouch Mobile text reminders 
  • Monitor Facebook activities 
  • Take phone messages and monitor the prescription/food order extension 
  • Enter new clients/patients into the database and add scanned documents to patient histories 
  • Explain CareCredit and guide clients through the process 
  • Understand account payable and monthly statements 
  • Manage end-of-day accounting 
  • Call in written prescriptions to a pharmacy 
  • Complete all relevant medical records entries for patients for which you’re responsible 
  • Assist in stocking exam rooms/treatment/surgery/radiology rooms as necessary  
  • Help monitor inventory, rotation and expiration dates and report needs as requested 
  • Assist in ordering of food/supplies/medications as requested  
  • Assist in maintenance of areas both inside and outside of hospital (floors, walks, parking, runs, etc.) 
Required Skills
  • High School Diploma, GED, or suitable equivalent 
  • At least one year experience preferred 
  • Strong customer service skills 
  • Ability to communicate effectively 
  • Ability to lift up to 50 pounds 
  • Basic math and writing skills 
  • Basic understanding of the work we do/love animals 
  • Be able to use and understand basic medical terms 
  • Understanding of vaccinations, basic laboratory tests, common diseases and pet behavior 
  • Knowledge of computer software (Infinity and Office programs)