Manager, Infrastructure Provisioning

4 weeks ago

Miami, United States Aptum Full time
Job DescriptionJob Description

About Aptum:

Aptum is a hybrid multi-cloud consulting, managed services, and software company focused on open source, cloud native platforms, networking, DevOps and infrastructure services. Our purpose is to ensure our customers own their destiny in the cloud™, meaning that we help our customers leverage the flexibility of the cloud or the stability of on-premises infrastructure while reserving the right to change technologies and components without vendor lock-in, enabling our customers to meet their changing business goals over time.

What you can expect:

At Aptum, we solve leading-edge technology challenges. We navigate the cloud ecosystem together with our customers - where the landscape, tools, and clouds will have you continuously growing and evolving your career. Although a strong infrastructure background will be crucial to success in this role, a focus on management, particularly people, process, and practice, will be what a successful candidate will need to own and drive. Aptum is a people-first organization, and we are passionate about understanding the needs of our customers regardless if they are internal or external. A successful candidate will be a steward for our customer's needs along their journey with Aptum and lead improvement projects to support our teams in supporting the customer journey.

The Infrastructure Provisioning team is at the heart of Aptum's infrastructure service delivery and sits within the broader Infrastructure product line service, alongside Product Management, and Solution Architecture. The purpose of the Infrastructure Provisioning team is to provide our customers with an amazing service delivery experience.

Who we're looking for:

Are you a hands-on technical people leader capable of growing and driving team success through

coaching and mentoring? Then, you'll fit right in. Keep Reading.

As the Manager, Infrastructure Provisioning, you will be charged with assembling and developing a

competent multi-talented team to deliver meaningful solutions to complex problems, through our

infrastructure products.

You will work regularly with your peers to navigate delivery challenges, develop solution documentation, and empower our Infrastructure Team to fulfill sustainability requirements for customers' solutions.

Areas of responsibility include identifying inefficiencies, challenges and opportunities in our "People, Process, Products and Practice" and providing a business-level layer of visibility of our service delivery operations.

Responsibilities - Process and Practice Management (50%)

● Provide an excellent customer experience by aiding in the design, and driving the

delivery of "fit for purpose" solutions for the diverse needs of our customers.

● Lead and support peer based Communities of Practices to support process alignment and

improvement.

● Contribute to operational sustainability with a keen interest in increasing stability, efficiency, and

continuous improvement of our services.

● Lead and support the technical decision making around implementation practices.

● Ensure the appropriate tooling is in place to enable the Infrastructure Provisioning Team to

deliver a consistent and positive experience for our customers.

● Oversee automation buildout to improve speed and quality of environment provisioning,

deployment, and management.

● Understand business continuity requirements and support disaster recovery planning and

documentation for the Infrastructure service.

● Support compliance and governance requirements as required.

Responsibilities - Employee Management and Coaching (25%)

● Foster a sense of purpose within the team, developing short and long-term goals aligned with

driving an inclusive environment that supports our core values, mission and vision.

● Grow and build a strong, healthy, and multi-skilled team through mentoring, coaching, and

one-on-one meetings.

● Monitor and review team progress related to development goals.

● Provide the tools and resources for team members to learn and further develop the appropriate

technologies and best practices.

● Lead regular performance and feedback discussions with employees.

● Facilitate process development and training to ensure that our teams are ready to support

emerging product offerings.

● Oversee the day-to-day activities, productivity and development of the Infrastructure

Provisioning Team.

Responsibilities - Working with Leadership (25%)

● Work collaboratively with Solution Architects, Product and Commercial teams to facilitate

customer solution development.

● Work collaboratively with the Cloud Platforms service, to support multi-product solution delivery,

keep alignment to upstream process, and downstream handoff.

● Work collaboratively with Managed Infrastructure, and back of house teams to facilitate process

and practice evolution with a focus on customer experience.

● Provide regular feedback to Product Management and Engineering teams to foster product

evolution based on customer and internal feedback.

● Provide transparency and visibility into customer delivery activities, allowing the business to

track dependencies and risks before they become blockers.

● Work with the team of teams to ensure sustainable processes and technologies are integrated

to support evolving delivery needs.

● Be active in conversation with senior leadership to ensure the team is oriented to and aligned

with business success factors.

Qualifications & Skills

● Bachelor's degree in Computer Science, Information Technology or relevant field; relevant

experience will be considered in lieu of formal education

● 7+ years leading or managing technical implementation projects.

● 5+ years of operations management in the data center or telecommunication field

● Proven ability to manage multiple competing priorities and guide teams through stressful

situations.

● Excellent oral and written communication skills

● Strong interpersonal, organization, and time management skills.

● Experience in driving collaboration with cross-functional teams.

● Experience providing mentorship, people development and business value creation.

● Excellent knowledge of infrastructure and cloud computing technologies

● Ability to understand technical requirements and potential implementation strategies.

● Ability to learn new technical concepts quickly and create audience-appropriate documentation

● Willingness to adapt to changes in requirements and responsibilities

  • Provision Utility

    1 month ago

    Miami, United States Crew Life at Sea Full time

    Job DescriptionJob DescriptionThe Provision Utility onbaord the cruise ship will play a vital role in supporting the efficient operation of the ship's provisioning department by assisting with the receipt, storage, inventory management, and distribution of food, beverages, and other supplies. The ideal candidate will have strong organizational skills,...

  • Assistant Provision Master

    1 week ago

    Miami, United States Crew Life at Sea Full time

    Job DescriptionJob DescriptionAs an Assistant Provision Master for cruise ships, your primary responsibility is to support the Provision Master in managing the procurement and inventory of food, beverages, and other supplies needed on board the cruise ship. Your role involves a combination of administrative, logistical, and operational tasks to ensure the...

  • Provision Utility

    1 month ago

    Miami, Florida, United States Crew Life at Sea Full time

    The Provision Utility onbaord the cruise ship will play a vital role in supporting the efficient operation of the ship's provisioning department by assisting with the receipt, storage, inventory management, and distribution of food, beverages, and other supplies. The ideal candidate will have strong organizational skills, the ability to work in a fast-paced...

  • Director of Infrastructure

    3 weeks ago

    Miami, United States Intermex Wire Transfer, LLC Full time

    Intermex continues to increase market share, double-digit increases in key financial measures! International Money Express, Inc. (NASDAQ: IMXI), is one of the nation's leading omnichannel money transfer services to Latin America. With double-digit increases in all of the Company's key financial performance measures, the Company continues its four-year track...

  • Director of Infrastructure

    4 weeks ago

    Miami, United States Intermex Wire Transfer Full time

    Job DescriptionJob DescriptionIntermex continues to increase market share, double-digit increases in key financial measures!International Money Express, Inc. (NASDAQ: IMXI), is one of the nation's leading omnichannel money transfer services to Latin America. With double-digit increases in all of the Company's key financial performance measures, the...

  • Assistant Provision Master

    2 weeks ago

    Miami, Florida, United States Crew Life at Sea Full time

    As an Assistant Provision Master for cruise ships, your primary responsibility is to support the Provision Master in managing the procurement and inventory of food, beverages, and other supplies needed on board the cruise ship. Your role involves a combination of administrative, logistical, and operational tasks to ensure the smooth functioning of the...

  • Senior Manager, Hospitality Infrastructure, FIFA World CUP 2026

    6 days ago

    Miami, United States teamworkonline Full time

    Sitting within the Ticketing & Hospitality Department, Hospitality (along with Ticketing) aims to deliver the most engaging, innovative, and accessible World Cup experience for all athletes, fans, partners, and the community.    Reporting organizationally to the Head of FWC26 Hospitality Operations, the Senior Manager Hospitality Infrastructure will help...

  • Senior Manager, Hospitality Infrastructure, FIFA World CUP 2026

    7 days ago

    Miami, Florida, United States teamworkonline Full time

    Sitting within the Ticketing & Hospitality Department, Hospitality (along with Ticketing) aims to deliver the most engaging, innovative, and accessible World Cup experience for all athletes, fans, partners, and the community. Reporting organizationally to the Head of FWC26 Hospitality Operations, the Senior Manager Hospitality Infrastructure will help serve...

  • Senior Manager, Hospitality Infrastructure, FIFA World CUP 2026

    2 days ago

    Miami, Florida, United States teamworkonline Full time

    Sitting within the Ticketing & Hospitality Department, Hospitality (along with Ticketing) aims to deliver the most engaging, innovative, and accessible World Cup experience for all athletes, fans, partners, and the community. Reporting organizationally to the Head of FWC26 Hospitality Operations, the Senior Manager Hospitality Infrastructure will help serve...

  • Senior Manager, Hospitality Infrastructure, FIFA World CUP 2026

    1 day ago

    Miami, United States teamworkonline Full time

    Sitting within the Ticketing & Hospitality Department, Hospitality (along with Ticketing) aims to deliver the most engaging, innovative, and accessible World Cup experience for all athletes, fans, partners, and the community.    Reporting organizationally to the Head of FWC26 Hospitality Operations, the Senior Manager Hospitality Infrastructure will...

  • Infrastructure Project Manager

    1 day ago

    Miami, United States 3Core Systems, Inc Full time

    Core Systems, Inc is an SAP and Success Factors Partner with employees located across the United States. Our organization is dedicated to customer and employee satisfaction. We provide High Quality, Cost efficient and Competitive Solutions and Resources.3Core Systems is looking for Infrastructure Project Manager for one of our clients in Miami FL (1 Day...

  • IT Infrastructure and Projects Specialist

    1 month ago

    Miami, United States Capstone Mining Full time

    Job DescriptionJob DescriptionPOSITION PURPOSEThe IT Infrastructure and Projects Specialist is responsible for managing and lead projects delivering high-quality IT infrastructure and project support to the organization. The IT Infrastructure and Projects Specialist will be responsible for planning, coordinating, and executing a variety of IT projects, as...

  • Manager, Training Site Infrastructure, FIFA World Cup 2026

    6 days ago

    Miami, United States teamworkonline Full time

    Reporting organisationally to the Director Infrastructure and Technical Service, the Training Site Infrastructure Manager will be a key member of the FIFA26 Infrastructure & Technical Services team and other key individuals responsible for delivering World class Training facilities to teams and referees.   THE POSITION The main responsibilities and...

  • Manager, Training Site Infrastructure, FIFA World Cup 2026

    7 days ago

    Miami, Florida, United States teamworkonline Full time

    Reporting organisationally to the Director Infrastructure and Technical Service, the Training Site Infrastructure Manager will be a key member of the FIFA26 Infrastructure & Technical Services team and other key individuals responsible for delivering World class Training facilities to teams and referees. THE POSITION The main responsibilities and...

  • Manager, Network, FIFA World Cup 2026

    6 days ago

    Miami, United States teamworkonline Full time

    Reporting organisationally to the Senior Telecom Manager, the network manager will be a key member of the FIFA26 Technology team, and work in close collaboration with the Technology teams based in Canada, Mexico and Zurich and other key individuals responsible for delivering   to manage all the networks planning, delivery, and operations for the FWC26...

  • Manager, Network, FIFA World Cup 2026

    7 days ago

    Miami, Florida, United States teamworkonline Full time

    Reporting organisationally to the Senior Telecom Manager, the network manager will be a key member of the FIFA26 Technology team, and work in close collaboration with the Technology teams based in Canada, Mexico and Zurich and other key individuals responsible for delivering to manage all the networks planning, delivery, and operations for the FWC26 offices,...

  • Senior Manager, Telecomms, FIFA World Cup 2026

    1 day ago

    Miami, United States teamworkonline Full time

    At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and...

  • Senior Electrical Engineer

    4 days ago

    Miami, United States Turner & Townsend International Full time

    #xa 0;Turner & Townsend Heery are seeking an experienced Senior Electrical Engineer (PE) to work on large complex airport construction projects. - PE License in Florida and/or ability to obtain a Florida PE License through reciprocity in 3 months. Re Electrical Engineer, Infrastructure, Project Management, Electrical, Engineer, Senior, Staffing

  • Senior Structural Engineer

    4 days ago

    Miami, United States Turner & Townsend International Full time

    #xa 0;Turner & Townsend Heery are seeking an experienced Senior Structural Engineer (PE) to work on large complex airport construction projects. - PE License in Florida and/or ability to obtain a Florida PE License through reciprocity in 3 months. Re Structural Engineer, Infrastructure, Project Management, Structural, Engineer, Senior, Staffing

  • Senior Manager, Telecomms, FIFA World Cup 2026

    2 days ago

    Miami, Florida, United States teamworkonline Full time

    At FIFA26, our vision is to unite the world through the greatest sporting event of all time.The FIFA World Cup 26TM will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement...