Patient Care Navigator

1 month ago

Charleston, United States FETTER HEALTH CARE NETWORK INC Full time
Job DescriptionJob DescriptionDescription:

POSITION SUMMARY

This position provides resources and assistance to patients for accessing clinical and supportive care services offered within the Fetter Health Care Network System (FHCN) and the community. As needed, coordinates and facilitates patient appointments for services.



ESSENTIAL DUTIES AND RESPONSIBILITIES (Included but not limited to the following).

  • Completes the initial interviews with the patient and his or her family to assess the eligibility for services.
  • Screens and evaluates patients for existing insurance coverage, federal and state assistance programs, or hospital charity applications.
  • Assists patients and families with inquiries, provides resources, distributes educational literature, and directs to community partners.
  • Assists patients with literacy issues to complete necessary documents.
  • Ensures appropriate signatures are obtained on all necessary forms.
  • Acts as the on-site expert for all patient and clinician questions about our programs, devices, and platforms.
  • Acts as a liaison between programs and services to ensure the smooth flow of information and minimize conflict between the subsystems.
  • Constantly improves the patient enrollment experience and shares feedback with the rest of the team on needed improvements.
  • Establishes and maintains credibility and good public relations with significant formal and informal resource systems.
  • Supports department in the implementation of initiatives through the participation of special projects as needed.
  • Participates in ongoing, comprehensive training programs as required.
  • Identifies high-risk patients, which include the subpopulation of patients with multiple, chronic comorbidities, through varying methods such as collaboration with FHCN’s clinical teams, patients’ caregivers, family, and patients’ health plans.
  • Collaborates with case managers with FHCN’s contracted health plans to ensure attributed members receive timely, hassle-free access to necessary care.
  • Maintains accurate and complete documentation of all care coordination services and ensures notes are entered contemporaneously with services in the electronic health record.
  • Takes responsibility for understanding others, dealing effectively with conflicting views or issues, and mediating fair solutions.



Requirements:

KNOWLEDGE SKILLS, AND ABILITIES REQUIRED:

Ability to assess and identify patient’s social determinants of health, such as housing, transportation, and access to nutritious food, to gain insight into how they may impact closing patient care gaps; work to coordinate services as needed to mitigate barriers.

Ability to deliver clear, effective communication via telephone, in written form, e-mail, or in person.

Ability to ensure information is complete and accurate; follows up with others to ensure that agreements and commitments have been fulfilled.

Ability to work with and help others to accomplish objectives.

Substantial interpersonal skills necessary to interact with patients, their families, and to collaborate care with other health team members.

Ability to prepare reports, correspondence, and documentation.

Ability to comprehend complex documents and concepts.

Ability and willingness to maintain patient confidentiality.

Ability to establish and maintain effective working relationships with agency staff, community partners, and public.

EDUCATION AND EXPERIENCE

A high school diploma / GED required. Associate degree preferred.

Two years of relevant administrative experience in a healthcare setting, preferred.

Intermediate skills in MS Office Excel, Outlook, and Word.

Valid driver’s license preferred.

Ability to travel to multiple sites as required.

  • Patient Care Navigator

    1 month ago

    Charleston, United States FETTER HEALTH CARE NETWORK INC Full time

    Job DescriptionJob DescriptionDescription:POSITION SUMMARYThis position provides resources and assistance to patients for accessing clinical and supportive care services offered within the Fetter Health Care Network System (FHCN) and the community. As needed, coordinates and facilitates patient appointments for services.ESSENTIAL DUTIES AND RESPONSIBILITIES...

  • RN Care Navigator

    2 weeks ago

    Charleston, West Virginia, United States Bishop Gadsden Full time

    Join Our Team as an RN Care Navigator at Bishop GadsdenAre you ready to lead with heart and passion in the dynamic world of caring for elders? At Bishop Gadsden located on James Island, SC, we take pride in providing compassionate and comprehensive care to our residents. As the Southeast's leading life care retirement community, affiliated with the Episcopal...

  • Registered Nurse/Cancer Care Nurse Navigator

    4 weeks ago

    Charleston, United States Veterans Health Administration Full time

    Summary The primary responsibility of the Cancer Care Nurse Navigator is to coordinate the cancer patient's journey through the health care system, across disciplines and sites. This position is essential to the Cancer Program at the Ralph H. Johnson VA Medical Center, and all activities of the Nurse Navigator are dedicated to the patients with cancer...

  • Registered Nurse/Cancer Care Nurse Navigator

    1 month ago

    Charleston, United States Veterans Health Administration Full time

    Summary The primary responsibility of the Cancer Care Nurse Navigator is to coordinate the cancer patient's journey through the health care system, across disciplines and sites. This position is essential to the Cancer Program at the Ralph H. Johnson VA Medical Center, and all activities of the Nurse Navigator are dedicated to the patients with cancer...

  • Full Time Registered Nurse Care Navigator

    4 days ago

    Charleston, United States Bishop Gadsden Full time

      Are you ready to lead with heart and passion in the dynamic world of caring for elders? We're on the lookout for an exceptional RN Care Navigator to join our team at Bishop Gadsden!   At Bishop Gadsden, we pride ourselves on providing compassionate and comprehensive care to our residents. Located on James Island, SC and we are a not-for-profit,...

  • Full Time Registered Nurse Care Navigator

    3 days ago

    Charleston, United States Bishop Gadsden Full time

    Are you ready to lead with heart and passion in the dynamic world of caring for elders? We're on the lookout for an exceptional RN Care Navigator to join our team at Bishop Gadsden! At Bishop Gadsden, we pride ourselves on providing compassionate and comprehensive care to our residents. Located on James Island, SC and we are a not-for-profit, faith-based...

  • Full Time Registered Nurse Care Navigator

    4 days ago

    Charleston, United States Bishop Gadsden Full time

     Are you ready to lead with heart and passion in the dynamic world of caring for elders? We're on the lookout for an exceptional RN Care Navigator to join our team at Bishop Gadsden! At Bishop Gadsden, we pride ourselves on providing compassionate and comprehensive care to our residents. Located on James Island, SC and we are a not-for-profit, faith-based...

  • Full Time Registered Nurse Care Navigator

    3 days ago

    Charleston, United States Bishop Gadsden Full time

     All candidates should make sure to read the following job description and information carefully before applying.Are you ready to lead with heart and passion in the dynamic world of caring for elders? We're on the lookout for an exceptional RN Care Navigator to join our team at Bishop Gadsden! At Bishop Gadsden, we pride ourselves on providing...

  • Full Time Registered Nurse Care Navigator

    3 days ago

    Charleston, United States Bishop Gadsden Full time

    Job Description Are you ready to lead with heart and passion in the dynamic world of caring for elders? We're on the lookout for an exceptional RN Care Navigator to join our team at Bishop Gadsden! At Bishop Gadsden, we pride ourselves on providing compassionate and comprehensive care to our residents. Located on James Island, SC and we are a...

  • Cardiovascular RN Navigator PRN

    2 weeks ago

    Charleston, United States Trident Medical Center Full time

    Description IntroductionDo you have the career opportunities as a Cardiovascular RN Navigator you want with your current employer? We have an exciting opportunity for you to join Trident Medical Center which is part of the nation's leading provider of healthcare services, HCA Healthcare.BenefitsTrident Medical Center offers a total rewards package that...

  • Patient Care Advocate

    4 weeks ago

    North Charleston, United States Care Hospice, Inc. Full time

    Crescent Hospice is seeking a dynamic and dedicated nurse to join our team as a Patient Care Advocate. If you have a background as a hospice clinician, a strong interest in expanding your career into marketing and sales, and are passionate about our hospice mission, we invite you to consider this exciting opportunity. As a Patient Care Advocate, you will...

  • Full Time Registered Nurse Care Navigator

    5 days ago

    Charleston, SC, United States Bishop Gadsden Full time

    Are you ready to lead with heart and passion in the dynamic world of caring for elders? We're on the lookout for an exceptional RN Care Navigator to join our team at Bishop Gadsden!  At Bishop Gadsden, we pride ourselves on providing compassionate and comprehensive care to our residents. Located on James Island, SC and we are a not-for-profit,...

  • Patient Registration Clerk

    1 month ago

    Charleston, United States So IL Health Care Foundation Full time

    POSITION DESCRIPTION: As the initial point of contact you are the face of the organization to all customers, therefore superior service is necessary. Perform all duties related to the registration and preparation of patient encounters, patient and payment assessment and referral, and post-encounter duties associated with billing and medical records. Perform...

  • Patient Care Specialist

    4 weeks ago

    Charleston, United States FETTER HEALTH CARE NETWORK INC Full time

    Job DescriptionJob DescriptionDescription:POSITION SUMMARYThis position will assist qualified patients to enroll as a patient and into FHCN’s discount program and SC Thrive benefits as well as determine their eligibility for same. This position will facilitate the process for patients to access outside financial assistance. Provide information to patients...

  • RN Navigator Cardiovascular PRN

    4 weeks ago

    North Charleston, United States Trident Medical Center Full time

    Description IntroductionDo you have the PRN career opportunities as an RN Navigator Cardiovascular you want with your current employer? We have an exciting opportunity for you to join Trident Medical Center which is part of the nation's leading provider of healthcare services, HCA Healthcare.BenefitsTrident Medical Center, offers a total rewards package...

  • RN Navigator Cardiovascular PRN

    4 weeks ago

    North Charleston, United States Trident Medical Center Full time

    Description IntroductionDo you have the PRN career opportunities as an RN Navigator Cardiovascular you want with your current employer? We have an exciting opportunity for you to join Trident Medical Center which is part of the nation's leading provider of healthcare services, HCA Healthcare.BenefitsTrident Medical Center, offers a total rewards package...

  • RN Navigator Cardiovascular PRN

    4 weeks ago

    North Charleston, United States Trident Medical Center Full time

    Description IntroductionDo you have the PRN career opportunities as an RN Navigator Cardiovascular you want with your current employer? We have an exciting opportunity for you to join Trident Medical Center which is part of the nation's leading provider of healthcare services, HCA Healthcare.BenefitsTrident Medical Center, offers a total rewards package...

  • Cardiovascular RN Navigator PRN

    4 weeks ago

    North Charleston, United States Trident Medical Center Full time

    Description IntroductionDo you have the career opportunities as a Cardiovascular RN Navigator you want with your current employer? We have an exciting opportunity for you to join Trident Medical Center which is part of the nation's leading provider of healthcare services, HCA Healthcare.BenefitsTrident Medical Center offers a total rewards package that...

  • Cardiovascular RN Navigator PRN

    4 weeks ago

    North Charleston, United States Trident Medical Center Full time

    Description IntroductionDo you have the career opportunities as a Cardiovascular RN Navigator you want with your current employer? We have an exciting opportunity for you to join Trident Medical Center which is part of the nation's leading provider of healthcare services, HCA Healthcare.BenefitsTrident Medical Center offers a total rewards package that...

  • Full Time Registered Nurse Care Navigator

    5 days ago

    Charleston, SC, United States Bishop Gadsden Full time

      Are you ready to lead with heart and passion in the dynamic world of caring for elders? We're on the lookout for an exceptional RN Care Navigator to join our team at Bishop Gadsden!   At Bishop Gadsden, we pride ourselves on providing compassionate and comprehensive care to our residents. Located on James Island, SC and we are a not-for-profit,...