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Employee Assistance Program Services
4 months ago
Job Title: Employee Assistance Program Services
Location: Vicksburg , MS 39183
Duties:
Employee Assistance Program (EAP) services to be performed include: initial counseling
related to problem identification, referral for treatment and rehabilitation, and follow-up
counseling to aid an employee in achieving an effective readjustment to his or her job during and
after treatment. Long-term treatment and rehabilitation are not within the scope of this contract.
Employee Assistance Program Services to Be Provided. The candidate shall provide the following:
Up to three counselling sessions to each client for each problem, with the specific number of sessions (between one and three) determined by the counsellor based upon each individual client’s needs.
A toll-free telephone number for clients to call for scheduling appointments with counsellors. The toll-free telephone number shall be answered directly by live, qualified Candidate personnel during normal business hours (8:00 a.m. to 4:30 p.m.)
Individual, face-to face, counselling during normal business hours through local, qualified, professional counsellors within 72 hours of initial contact. Personnel requiring immediate attention will be taken to a local emergency room for treatment. Individual, face-to-face counselling is required only within the United States. “During normal business hours” means between 8:00 a.m. and 4:30 p.m., local time, excluding Federal holidays and weekends. “Local” means within a 60-mile driving distance of the client’s workplace.
Special on-site group counselling to meet special needs, upon request.
Confidential client satisfaction and quality assurance feedback.
With the client's permission, immediately report the following information for the victim of any sexual assault: rank/pay grade, gender, age, race, time, and location of the alleged assault. The report shall be furnished to the Contracting Officer's Representative via telephone or email.
Provide up to six (6) on-site critical incident stress debriefings per contract year available within forty-eight (48) hours following an in-house crisis or a community crisis involving USACE employees.
Education & Qualification:
The Counsellor performing under this contract (whether by telephone
or face-to-face) shall be either:
(a) licensed marriage and family therapist,
(b) certified Employee Assistance Program professional,
(c) licensed clinical social worker,
(d) licensed professional counsellor
(e) certified alcohol/drug counsellor,
(f) licensed psychologist, or psychiatrist.
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