Solution Architect
3 weeks ago
- Solution Design and Architecture: Develop comprehensive ServiceNow solutions and architectures. This includes designing workflows, configuring applications, and integrating ServiceNow with other systems.
- Technical Leadership: Provide technical guidance and leadership to project teams, ensuring best practices in ServiceNow implementation.
- Business Analysis: Work closely with business stakeholders to understand their needs and translate them into effective ServiceNow solutions.
- Project Management: Oversee the delivery of ServiceNow projects, ensuring they are completed on time, within budget, and meet business requirements.
- Custom Development: Customize ServiceNow applications as needed, including scripting and development of custom modules.
- Training and Support: Provide training to end-users and support staff, ensuring smooth adoption of new solutions.
- Continuous Improvement: Continually assess the ServiceNow platform for improvements, staying updated with new features and technologies.
- Documentation: Create and maintain detailed documentation for solutions, including architectural designs, configurations, and support procedures.
- Experience: At least 3-5 years of experience in ServiceNow architecture and implementation.
- Certifications: ServiceNow Certified System Administrator (CSA) and ServiceNow Certified Implementation Specialist (CIS) preferred in at least 2 process areas (ITSM, CSM, etc).
- Technical Skills: Proficient in JavaScript, HTML, CSS, and ServiceNow scripting tools. Knowledge of ITIL processes and integrations with other IT systems.
- Problem-Solving: Strong analytical and problem-solving skills, with the ability to design creative solutions.
- Communication: Excellent communication and interpersonal skills, capable of working effectively with both technical and non-technical stakeholders.
- Project Management: Experience in managing complex projects and leading cross-functional teams.
- This role is ideal for an individual who is passionate about leveraging technology to improve business processes and enjoys working in a dynamic, collaborative environment.
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Security Solutions Architect
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