Director, Clinical Operations

4 weeks ago

Waltham, United States Ophthalmic Consultants of Boston Full time
Job DescriptionJob DescriptionOphthalmic Consultants of Boston (OCB) is recruiting for a Director, Clinical Operations.  This multifaceted opportunity is 100% onsite.

Summary of Responsibilities:
The Director, Clinical Operations (Director) has overall responsibility for clinical management of all OCB practice locations.  This includes development and implementation of policies and procedures, compliance with employment policies and effective management of personnel.   The Director will manage clinical staff and supply budgets, analyze current workflows, and offer solutions to improve operational efficiencies. The Director will lead a team of Regional Clinical Managers while ensuring the highest standards of patient care and staff morale.  
The Director, Clinical Operations is responsible for upholding OCB’s values of outstanding patient care, Unity, Ethics & Integrity, Fairness, Operational Excellence, and Fiscal Responsibility.
Education and Experience:
  • Bachelor's degree, or equivalent experience, required.
  • Minimum of 8 years of experience in healthcare management, preferably in a multi-site, multi-specialty ophthalmology practice
  • COT, COMT, COE, RN, or OD required
  • Strong leadership and management skills, with the ability to motivate and inspire staff.
  • Excellent organizational and communication skills, with the ability to multitask and prioritize effectively.  Specifically leading meetings, presenting data and conducting difficult conversations.
  • Strong problem-solving, collaboration and critical thinking skills.
  • Proficient in Microsoft Office Suite. Experience with SharePoint, QGenda and Epic is strongly desirable.
  • Ability to work independently and collaboratively in a fast-paced, dynamic environment.
  • Budget management and data analyses experience strongly preferred.
Responsibilities:
  • Responsible for the leadership and management of all OCB practice locations, equipment, supplies and staff.
  • Serves on the management team as a key operational leader to solve problems and implement solutions.  Leads operational team meetings to communicate changes, solicit input and manage change across all practice locations.
  • Meets with MD teams regularly to present operational metrics including cycle time, room utilization by location, patient volume by specialty and appointment type.
  • Meets regularly with MD/OD Practice Managers on operational improvements and challenges to develop solutions.
  • Overall responsibility for achieving established operational metrics/goals set annually and measured quarterly.
  • Identifies administrative and clinical issues and works collaboratively with administrative and clinical staff and providers to establish and implement successful methods for improvement.
  • Works with MD/OD Practice Manager on location schedules to maximize real estate utilization and staffing resources.
  • Manages a personnel and expense budget to ensure financial objectives and goals are met and cost containment efforts are effectively implemented.
  • Develops strong relationships with physicians, clinical and administrative staff and works closely to ensure effective communication, identify, and implement process improvements and achieve efficient and effective operations.
  • Leads team meetings regularly to present information, solicit input and influence changes on operational issues. Fosters a culture of collaboration, accountability, and continuous improvement in all sub-specialties.
  • Holds each location accountable for establishing and meeting operational goals and objectives.  Reports on the improvements each quarter to the management team.
  • Ensures each location has adequate equipment, supplies, and staffing resources to meet the patient and provider demands.  Creates ideas for cycle time improvements, patient flow, and improving patient and staff experience.
  • Monitors and analyzes patient satisfaction metrics and implements policies and procedures to enhance patient experience. Ensures that any deficiencies are promptly addressed.
  • Manages relationships with vendors, contractors, and other external stakeholders.  Responsible for all supply inventory management documentation and efficient use of practice resources.
  • Monitors and analyzes staff engagement survey data and develops improvements for implementation.
People Management:
  • Ensure that staffing is sufficient to meet the demands of the provider’s and patient schedules.
  • Oversees recruiting, effective implementation of clinical training program, and managing staff across all sub-specialties and service lines to ensure they provide high quality patient care and customer service.
  • Develop training, planning, recruiting, and retention strategy for clinical staff to maintain excellent performance for each sub-specialty and service line.
  • Assess, develop, and execute training plans for clinical staff. Facilitates team building and staff motivation.
  • Acts as an agent of change and creates strategies to achieve organizational goals.
  • Serves as a resource for all clinical staff related to career development, personnel issues, disciplinary actions, and mentorship.
  • Performs related job duties as required.
Reports to: Vice President, Operations
Supervision Exercised: Regional Clinical Managers
 

Benefits Offered:

  • Health & Dental Insurance- starts 1st Day of Employment
  • Paid time off and Paid Holidays
  • Health & Dependent Reimbursement Accounts
  • 401(k) Plan with Company Contribution
  • Co. paid Life and LTD Insurance
  • Employee Discounts
To find out more about OCB, please visit our website at www.eyeboston.com. OCB is an Equal Opportunity Employer

 

Powered by JazzHR

6Z3Q4NvplG

  • Associate Director Clinical Operations

    4 days ago

    Waltham, United States Meet Full time

    Title: Associate Director, Clinical Operations - Rare Disease/Oncology Background NeededLocation: Waltham, MA (Onsite 2 Days Weekly)Key Responsibilities:Lead and oversee the execution of clinical trials within the rare disease and oncology therapeutic areas.Develop and implement strategic plans for clinical trial operations to ensure timely and successful...

  • Associate Director Clinical Operations

    1 week ago

    Waltham, United States Meet Full time

    Title: Associate Director, Clinical Operations - Rare Disease/Oncology Background NeededLocation: Waltham, MA (Onsite 2 Days Weekly)Key Responsibilities:Lead and oversee the execution of clinical trials within the rare disease and oncology therapeutic areas.Develop and implement strategic plans for clinical trial operations to ensure timely and successful...

  • Senior Medical Director

    4 weeks ago

    Waltham, United States Clinical Dynamix Full time

    Responsibilities:Provides clinical leadership and strategic medical input for all clinical deliverables in critical projects.Collaborates with physicians, scientists, regulatory professionals, biostatisticians, regulatory, executive staff, and others as necessary to develop and execute clinical trials from beginning to end.Drives clinical strategy and leads...

  • Director/Senior Director, Clinical Research Scientist

    2 weeks ago

    Waltham, United States Dragonfly Therapeutics Full time

    Director/Senior Director, Clinical Research Scientist Dragonfly Therapeutics seeks a Clinical Research Scientistwith a strong scientific background in Oncology, Immunology, or Immuno-oncology. This position will report to the VP of Clinical Development and be responsible for the implementation, planning, and execution of assigned clinical trial activities....

  • Director, Clinical Project Manager

    1 day ago

    Waltham, United States Dianthus Therapeutics Full time

    About Us Dianthus Therapeutics is a publicly traded, clinical-stage biotechnology company dedicated to designing and delivering novel, best-in-class monoclonal antibodies with improved selectivity and potency. Based in New York City and Waltham, Mass., Dianthus is comprised of an experienced team of biotech and pharma executives who are leading the...

  • Director, Clinical Scientist

    5 days ago

    Waltham, Massachusetts, United States Neogene Therapeutics Full time

    Pushing the frontier of solid cancer therapy, Neogene Therapeutics is a global, clinical stage biotechnology company built on the premise of innovation and novel paradigm-changing science. Using tumor mutation profiles to engineer fully individualized T cell therapies, Neogene is bringing new hope to address the current limitations of treatments available...

  • Director Clinical Pharmacology

    1 week ago

    Waltham, United States AstraZeneca PLC Full time

    Director Clinical Pharmacology & Pharmacometrics (Clinical Pharmacology) Introduction to role: Join us as a Director Clinical Pharmacology & Pharmacometrics, a scientific role that works closely with the clinical team to create a clinical pharmacology development program. This role provides differentiated medicine and the right dose to patients. You will...

  • Senior Global Clinical Operations Program Director, Late Development Oncology

    1 day ago

    Waltham, United States AstraZeneca Full time

    At AstraZeneca, we push the boundaries of science to change the practice of medicine and transform the lives of patients living with cancer. We are a science-based, leading and decisive Oncology enterprise united in our vision to eliminate cancer as a cause of death. With one of the broadest and deepest Oncology pipelines in the industry, there are many...

  • Senior Director, Clinical Regulatory Affairs

    2 weeks ago

    Waltham, United States Dragonfly Therapeutics, Inc. Full time

    Senior Director, Regulatory Affairs Dragonfly Therapeutics is seeking a Senior Director, reporting directly to the Senior Vice President, Head of Regulatory Affairs, to join the regulatory team within our Regulatory Affairs organization. The primary responsibility of this role is to develop regulatory strategies for both non-clinical and clinical aspects,...

  • Executive Director, Clinical Development

    2 weeks ago

    Waltham, United States Alkermes Full time

    Position Overview This is a high impact position with great visibility across all levels of the Alkermes organization. This position will have critical hands-on leadership responsibilities in the clinical department involved in the development of therapies for neurology indications, including sleep disorders. Key domains include development of study...

  • Director, Clinical Quality Assurance

    6 days ago

    Waltham, United States BioSpace, Inc. Full time

    Job Details Company Overview: Dyne Therapeutics is a clinical-stage muscle disease company focused on advancing innovative life-transforming therapeutics for people living with genetically driven diseases. With its proprietary FORCE platform, Dyne is developing modern oligonucleotide therapeutics that are designed to overcome limitations in delivery to...

  • Director, Clinical Quality Assurance

    1 month ago

    Waltham, United States Dyne Therapeutics Full time

    Company Overview: Dyne Therapeutics is a clinical-stage muscle disease company focused on advancing innovative life-transforming therapeutics for people living with genetically driven diseases. With its proprietary FORCE™ platform, Dyne is developing modern oligonucleotide therapeutics that are designed to overcome limitations in delivery to muscle...

  • Senior Director, Clinical Regulatory Affairs

    2 weeks ago

    Waltham, United States Dragonfly Therapeutics Full time

    Senior Director, Regulatory Affairs Dragonfly Therapeutics is seeking a Senior Director, reporting directly to the Senior Vice President, Head of Regulatory Affairs, to join the regulatory team within our Regulatory Affairs organization. The primary responsibility of this role is to develop regulatory strategies for both non-clinical and clinical aspects,...

  • Executive Director/VP, Clinical Development

    1 week ago

    Waltham, United States Zenas BioPharma Full time

    Zenas BioPharma is a global biopharmaceutical company committed to becoming a leader in the development and commercialization of immune-based therapies for patients around the world. With clinical development and operations globally, Zenas is advancing a deep and balanced global portfolio of potential first- and best-in-class autoimmune therapeutics in areas...

  • Director, Clinical Quality Assurance

    2 weeks ago

    Waltham, United States Dyne Therapeutics Inc Full time

    Company Overview: Dyne Therapeutics is a clinical-stage muscle disease company focused on advancing innovative life-transforming therapeutics for people living with genetically driven diseases. With its proprietary FORCE™ platform, Dyne is developing modern oligonucleotide therapeutics that are designed to overcome limitations in delivery to muscle...

  • Director, Clinical Quality Assurance

    1 month ago

    Waltham, Massachusetts, United States Dyne Therapeutics Full time

    Company Overview:Dyne Therapeutics is a clinical-stage muscle disease company focused on advancing innovative life-transforming therapeutics for people living with genetically driven diseases. With its proprietary FORCETM platform, Dyne is developing modern oligonucleotide therapeutics that are designed to overcome limitations in delivery to muscle tissue....

  • Sr Director Clinical Pharmacology

    1 day ago

    Waltham, United States Precision Life Sciences Full time

    Job Description The Senior Director of Clinical Pharmacology will provide leadership to the Clinical Pharmacology and Pharmacometrics team and be accountable for the overall strategy for determining the PK, PD, and immunogenicity properties of all programs at Company. This person will be the company’s subject matter expert (SME)and will be responsible for...

  • Senior Director of Revenue Operations

    1 week ago

    Waltham, United States Allego Full time

    The Senior Director of Revenue Operations at Allego is responsible for ensuring the smooth and efficient functioning of the Sales and Marketing teams through effective processes, tools, and analytics. This role involves leadership, coordination, and management of various support functions including reporting, budgeting, forecasting, and systems development....

  • Associate Director, Clinical Scientist

    1 month ago

    Waltham, United States Dyne Therapeutics Full time

    Company Overview: Dyne Therapeutics is a clinical-stage muscle disease company focused on advancing innovative life-transforming therapeutics for people living with genetically driven diseases. With its proprietary FORCE™ platform, Dyne is developing modern oligonucleotide therapeutics that are designed to overcome limitations in delivery to muscle...

  • Senior Director, Clinical Pharmacology

    1 week ago

    Waltham, United States Dyne Therapeutics Full time

    Role Summary:The Senior Director of Clinical Pharmacology will provide leadership to the Clinical Pharmacology and Pharmacometrics team and be accountable for the overall strategy for determining the PK, PD, and immunogenicity properties of all programs at Dyne Therapeutics. This person will be the company’s subject matter expert (SME)and will be...