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Senior Logistics Manager
1 month ago
Position Description
The Director of Operations will be based at the HCI headquarters in Rockford, IL. This is a “hands on” management position requiring the ability to manage processes and people as well as equipment resources.
Responsibilities:
- Logistics Management:
- Ensure that company resources and client services are delivered efficiently on time and in the most cost-effective manner.
- Monitor and analyze areas for improvement
- Maintain a dashboard to track key performance indicators, review with Sr Mgt monthly.
- Design and implement strategies that optimize the efficiency and effectiveness of HCI’s mobile testing operations.
- Work closely with COO to oversee execution of said strategies.
- Technology and Systems:
- Evaluate and recommend current routing software, transportation management systems, and other logistics tools to streamline operations.
- Continuously monitor and improve system performance, troubleshoot technical issues, and ensure data accuracy.
- Stay informed about emerging technologies and innovations in the logistics field, exploring their potential for enhancing operational efficiency.
- People Management:
- Lead and manage a department of route schedulers/planners, and fleet support to produce superior results for both internal and external customers
- Conduct regular meetings with staff to facilitate knowledge, engagement, and optimal performance.
- Foster a positive attitude that encourages collaboration, motivation and excellence.
- Fleet Management:
- Work closely w/Fleet Support Manager to oversee the management and maintenance of the company's fleet of vehicles, ensuring they are in optimal safety and operating condition at all times.
- Oversee coordination of vehicle repairs, inspections, and preventative maintenance schedules to minimize downtime and ensure compliance with safety standards.
- Manage relationships with external transportation providers, negotiate contracts, and monitor vendor/supplier service levels.
- Ensure compliance with local, state, and federal regulations regarding vehicle operation, licensing, and insurance.
- Route Planning and Optimization:
- Collaborate, develop, and implement efficient routing strategies for service delivery in view of time, distance, customers’ work shifts and anniversary test dates, geography, and cost.
- Analyze transportation data to identify opportunities for route optimization, client testing coverage, and cost reduction.
- Collaborate with cross-functional teams to gather input and ensure routes align with operational requirements and customer expectations.
- Bachelor's degree in logistics, supply chain management, business administration, or a related field
- 7 – 10 years strong work history / experience
- Proven experience in route analysis, logistics, transportation, or supply chain management, with a focus on routing and optimization.
- Strong analytical skills
- Proficiency in using routing software, transportation management systems, and other relevant tools.
- Knowledge of local, state, and federal regulations governing transportation and logistics operations.
- Excellent organizational skills, with a keen attention to detail.
- Strong verbal and written communication skills
- Problem-solving mindset and adaptability to handle changing priorities and time-sensitive situations.
Salary commensurate to experience and abilities
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