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IT Manager

2 months ago

Salt Lake City, United States Fourth Street Clinic Full time
Job DescriptionJob Description

HOMELESSNESS HURTS. HEALTH CARE HELPS. If you are passionate about giving back to your community, we want you to join our team. Fourth Street Clinic, in downtown Salt Lake City, has been providing essential health care services to those experiencing homelessness for nearly 35 years. When you join the growing Fourth Street Clinic team, you're not just taking a job; you're impacting the lives of others.

Fourth Street Clinic works to improve overall health outcomes for persons experiencing homelessness through access to high-quality, evidence-based healthcare in a trauma-informed setting. For many Utahns experiencing homelessness, Fourth Street Clinic is their first and only chance at a diagnosis and ongoing treatment. By increasing access to primary medical care, behavioral health, dental, pharmacy, specialty care, health education, and supportive services we are a major partner in ending homelessness, promoting community health, and achieving across-the-board healthcare savings.

Position Overview

We are seeking a dynamic and experienced IT Manager to join our team in the Information Technology Department. The IT Manager will be responsible for the organization's daily IT needs and controlling and evaluating IT data operations. Works in correlation with contracted IT vendor(s) to maintain the IT infrastructure systems and services to ensure optimal performance, security, and compliance within our patient care delivery model.

Duties and Responsibilities

  • Oversee the day-to-day operations of the IT department, including infrastructure management, system administration, and technical support services
  • Manage the organization's information technology and computer systems. Address network troubleshooting strategies and IT maintenance needs.
  • Oversee and implement an IT plan that ensures the organization's network runs smoothly.
  • Collaborate with IT contracted vendor(s), department heads, and stakeholders to identify IT needs and develop solutions to improve efficiency and productivity.
  • Ensure the reliability, security, and scalability of IT systems and infrastructure to support business operations and growth.
  • Coordinate and lead IT-driven projects.
  • Assist and implement IT policies, procedures, and best practices to ensure compliance with industry standards and regulatory requirements, as well as the organization's goals and objectives.
  • Lead efforts to define data architecture, standards, and processes to facilitate effective data management and utilization.
  • Provide leadership and guidance to IT and data teams, fostering a culture of collaboration, innovation, and excellence.
  • Identify opportunities for cost optimization and efficiency improvements while maintaining high standards of service delivery for operational effectiveness and patient care.
  • Lead the design, implementation, and maintenance of the health center's IT infrastructure, including hardware, software, networks, and telecommunications systems.
  • Ensure the security and integrity of all electronic health records (EHR) and patient information in compliance with HIPAA regulations.
  • Assist in developing and managing the IT budget, including forecasting, cost analysis, and resource allocation.
  • Develop and maintain IT asset inventory.
  • Implement disaster recovery and business continuity plans to minimize downtime and ensure uninterrupted operations.

Qualifications

  • Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience.
  • 2-5 years of experience working in IT operations. Experience in healthcare management setting preferred.
  • Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies.
  • Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems.
  • Strong critical thinking and decision-making skills.
  • Excellent project management skills and strong ability to prioritize.
  • A firm grasp of IT infrastructure and operations best practices.
  • Good communication, including writing, speaking, and active listening.
  • Strong problem-solving, critical thinking, and decision-making skills.
  • Customer service and interpersonal skills.
  • Excellent attention to detail.
  • Willing and have the ability to do some local travel to outreach clinic locations.
  • Ability to lift 50 lbs, stand, stoop, sit, maneuver in tight spaces, and the ability to adjust to varying work conditions and environments.

More about our benefit package:

Fourth Street Clinic aims to support employees across all aspects of their wellness and has built a comprehensive benefits package to support this goal. Benefits include:

  • 100% of the premium for individual health insurance;
  • Affordable dental & vision coverage;
  • Health Savings Account with company match each payroll;
  • Company-paid Life & Long-Term Disability insurances;
  • 3% employer contribution to 401(k), plus additional dollar-for-dollar company match of employee contributions up to 2%;
  • Generous paid time-off starting at 3 weeks/year for full-time employees;
  • 13 paid holidays, plus 2 personal holidays and 2 wellness days per year;
  • Tuition reimbursement; and
  • Employee Assistance programs.

Why Fourth Street Clinic?

According to the U.S. Department of Health & Human Services, many people in the United States don't get needed healthcare services due to barriers such as a lack of transportation, affordable housing, educational background, or discrimination. Fourth Street Clinic is here to provide services to vulnerable individuals and families, reducing barriers caused by social determinants of health. Fourth Street Clinic began in 1988 as a triage clinic with one part-time nurse, relying on hospital volunteers for patient treatment. Today, Fourth Street Clinic operates with a staff of nearly 100 individuals and an eight-figure annual budget. Last year, we provided comprehensive health care to 5,369 unsheltered individuals through more than 20,000 visits.

Fourth Street Clinic embraces diversity, equity, inclusion, and belonging at all levels of our organization, and we strive for every employee to feel comfortable being their authentic self at work. We are committed to building a team with various backgrounds, identities, and ideas. We value greater inclusivity which yields greater achievements, fosters belonging, and improves access to high-quality health care for all as an essential human right.

Apply now to join our expanding team of dedicated, innovative, mission-driven staff who seek to deliver integrated health care to the most vulnerable members of our community



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