Residential Counselor

3 weeks ago


Springfield, United States Northeast Center for Youth & Families, Inc. (NCYF) Full time
Job DescriptionJob DescriptionBenefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Tuition assistance
  • Vision insurance

Northeast Center for Youth & Families (NCYF) is seeking enthusiastic, dedicated Residential Counselors to join our Residential Services team

Residential Counselors work closely with youth in therapeutic group homes to support clients and guide them to success.

NCYF Residential Counselors lead and model activities of daily living to support treatment plans centered around the trauma-informed care model.

A successful Residential Counselor with NCYF will have the ability to assess and evaluate situations, have a high level of initiative, and have knowledge of acceptable behavior as it relates to at-risk youth.

Residential Counselors ensure the safety of NCYF clients through effective use of structure and routine and have the ability to implement NCYF behavior management policies including crisis avoidance and intervention.

Residential Counselors at NCYF teach and role model age-appropriate social and living skills within the program as well as in the public milieu as well as transporting clients to and from activities and appointments in company vehicles.

Effective Residential Counselors possess strong interpersonal and communication skills and can communicate efficiently with parents, schools, DCF, DMH, and other community supports.

Full-time NCYF Residential Counselors must be available to work the following weekly schedules (which allow for THREE days off in a row)

Sunday (9:30a-10p), Monday/Tuesday/Wednesday (1:30p-10p)
Sunday (10:30a-11p) Monday/Tuesday/Wednesday (2:30p-11p)
Wednesday/Thursday/Friday (2:30p-11p), Saturday (10:30a-11p)
Wednesday/Thursday/Friday (1:30p-10p), Saturday (9:30a-10p)
Saturday (11p-10a)/Sunday (10:30p-8:30a)/Monday/Tuesday (11p-8:30a)
Wednesday/Thursday (11p-9a)/Friday (11p-11a)

Position Requirements:

High School Diploma or equivalent with experience in youth services; Associates or Bachelors degree preferred.

  • Demonstrate a working knowledge of the principles of trauma informed care.
  • Adult & Child CPR/First Aid/AED certification preferred (we will train staff)
  • Must possess a valid driving license.
  • Reliable transportation required.
  • Must be at least 21 years old.
  • Approved CORI, DCF and driving background checks required.
NCYF has excellent benefits Our benefits package includes medical, dental, vision and life insurance; 401K, paid sick time, paid vacations, paid personal days, tuition reimbursement and more


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