Community Relations Representative

3 weeks ago


Newport Beach, United States Eastridge Full time
Job DescriptionJob Description

Eastridge Workforce Solutions is hiring a Community Relations Representative (CRR) for a private real estate investment company. MUST be able to work weekends (9 am-6 pm or similar). For immediate consideration, apply today.

Job Duties:

  • Promotes positive, proactive customer interactions to make their experience of the highest quality.
  • Solves simple to complex resident relations issues in a timely manner.
  • Assists residents with the move-in and move-out process as needed.
  • Performs resident retention calls according to guidelines currently in place.
  • Ensures that all relevant information regarding resident concerns and requests is accurately recorded in OneSite.
  • Provides input regarding how to continually improve and provide more efficient resident relations.
  • Facilitates the resident retention process which includes renewal paperwork.
  • Assists with achieving financial goals through closing on renewals and transfers, and participating in leasing. goals and communicating the value of our communities.
  • Process resident applications, lease documents, and related paperwork as needed.
  • Performs community inspections to ensure aesthetics are maintained to company expectations.
  • Monitors NPS and Yelp scores daily to improve the customer experience and maintain awareness of community reputation.Follow up with unresolved resident concerns in surveys or reviews as needed.
  • Completes and submits final account statements (FAS).
  • Manages the eviction process from beginning to end.
  • Participates in performance leasing consultant responsibilities as needed (leasing, tours, etc.)

Variances in responsibilities may exist by community type:

Larger Communities:

  • Focus may be on a specific responsibility and then rotated regularly.
  • May be required to train new hires.

Minimum Qualifications / Other Expectations:

  • High School Diploma or equivalent work experience
  • One year experience in customer service environment preferred
  • Superior customer service skills and a desire to help people
  • Ability to handle basic accounting principles and concepts
  • Excellent written and oral communication and interpersonal skills
  • Schedule may require work on weekends, holidays and evenings
  • Regular, consistent and timely attendance required



Benefits: Click here to learn more about benefits available to Eastridge’s temporary employees.From time to time Eastridge’s clients may offer additional benefits to Eastridge employees while on assignment.Information about those benefits will be communicated when applicable.


Eastridge Workforce Solutions is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees. Please note that Eastridge is unable to provide visa sponsorship to applicants.


We value diverse experiences, including prior contact with the criminal legal system, and applicants with criminal histories are encouraged to apply.Certain clients require Eastridge to perform background checks and Eastridge will consider qualified applicants with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring, the San Francisco Fair Chance Ordinance, and the Philadelphia Fair Criminal Record Screening Standards Ordinance (a copy of the notice of rights under the Philadelphia Ordinance is available by clicking on this link).

#IPRO



  • Delray Beach, United States Emanate Connections Full time

    Are you looking to make a change in the world? Our Non-Profit organization is thrilled to be making a perpetual impact on our local community on a daily basis. Emanate in West Palm Beach is currently seeking entry-level Customer Relations Representative to assist us in our fundraising efforts for one of the most novel charities against bullying that has been...


  • Newport Beach, United States Go Rentals Full time

    Are you an equestrian enthusiast with a flair for building lasting relationships? Do you have a background as a rider, trainer, or equestrian professional and want to channel that passion into a dynamic career? Go Rentals, the only Official Elite Rental Car Company by Forbes Travel Guide, is seeking a spirited and dedicated Equestrian Relations Manager to...


  • Newport Beach, United States Gateway Group Full time

    Job DescriptionJob DescriptionSalary: $16-$18Position OverviewAn Intern at Gateway provides administrative support while learning about investor relations, public relations, and business operations for a growing firm. This is a great opportunity to explore different business areas and develop corporate administrative skills with a friendly and supportive...


  • Newport Beach, United States Gateway Group Full time

    Job DescriptionJob DescriptionSalary: $16-$18Position OverviewAn Intern at Gateway provides administrative support while learning about investor relations, public relations, and business operations for a growing firm. This is a great opportunity to explore different business areas and develop corporate administrative skills with a friendly and supportive...


  • Newport Beach, United States Gateway Group Full time

    Job DescriptionJob DescriptionSalary: $16-$18Position OverviewAn Intern at Gateway provides administrative support while learning about investor relations, public relations, and business operations for a growing firm. This is a great opportunity to explore different business areas and develop corporate administrative skills with a friendly and supportive...


  • Virginia Beach, United States OED Solutions Full time

    Job DescriptionJob DescriptionWe are a consistently growing event marketing company offering top-tier marketing, advertising, and consulting services to large national companies and corporations. As we continue to expand, we are seeking a dedicated Public Relations and Communications Assistant to lead our public relations initiatives and drive our brand...


  • Long Beach, United States PI Hollywood Full time

    Job DescriptionJob DescriptionWe are a business and marketing firm that was founded almost a decade ago. We are looking to hire a Customer Relations Representative to our team who mirrors our company's motto. A professional who works hard never gives up and always keeps a smile on their face. A successful Customer Relations Representative will come with...


  • Long Beach, United States PI Hollywood Full time

    Job DescriptionJob DescriptionWe are a business and marketing firm that was founded almost a decade ago. We are looking to hire a Customer Relations Representative to our team who mirrors our company's motto. A professional who works hard never gives up and always keeps a smile on their face. A successful Customer Relations Representative will come with...


  • Long Beach, United States PI Hollywood Full time

    Job DescriptionJob DescriptionWe are a business and marketing firm that was founded almost a decade ago. We are looking to hire a Customer Relations Representative to our team who mirrors our company's motto. A professional who works hard never gives up and always keeps a smile on their face. A successful Customer Relations Representative will come with...


  • Newport Beach, United States Moby Young - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:Retirement PlanBonus based on performanceOpportunity for advancementPaid time offTraining & developmentROLE DESCRIPTION:As a Customer Relations Representative - State Farm Agent Team Member with Moby Young - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a...


  • Long Beach, United States Tarzana Treatment Center Full time

    **Position Title**:Provider Relations Representative **Department**: Business Development **Reports To**:Director of Business Development ***: External sales, marketing and referral development activities geared toward specific market segments including, but not limited to; Medical Groups, Independent Practice Associations, Hospitals, Private Physicians,...


  • Long Beach, United States Tarzana Treatment Center Full time

    **Position Title**:Provider Relations Representative **Department**: Business Development **Reports To**:Director of Business Development ***: External sales, marketing and referral development activities geared toward specific market segments including, but not limited to; Medical Groups, Independent Practice Associations, Hospitals, Private Physicians,...


  • Long Beach, United States Molina Healthcare Full time

    **Remote and must live New York** **Job Description**: Job Summary Molina Health Plan Network Provider Relations jobs are responsible for network development, network adequacy and provider training and education, in alignment with Molina Healthcare's overall mission, core values, and strategic plan and in compliance with all relevant federal, state and...


  • Long Beach, United States Molina Healthcare Full time

    **Remote and must live in Los Angeles county** **Job Description**: Job Summary Molina Health Plan Network Provider Relations jobs are responsible for network development, network adequacy and provider training and education, in alignment with Molina Healthcare's overall mission, core values, and strategic plan and in compliance with all relevant federal,...


  • Newport Beach, United States Moby Young - State Farm Agent Full time

    Benefits: Retirement Plan Bonus based on performance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Moby Young - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance...


  • Long Beach, United States Molina Healthcare Full time

    Job Description***Remote and must live in downstate New York***Job DescriptionJob Summary Molina Health Plan Network Provider Relations jobs are responsible for network development, network adequacy and provider training and education, in alignment with Molina Healthcare's overall mission, core values, and strategic plan and in compliance with all relevant...


  • Long Beach, United States Molina Healthcare Full time

    Job Description***Remote and must live in the San Diego area***Job DescriptionJob Summary Molina Health Plan Network Provider Relations jobs are responsible for network development, network adequacy and provider training and education, in alignment with Molina Healthcare's overall mission, core values, and strategic plan and in compliance with all relevant...


  • Long Beach, United States Stacy and Witbeck, Inc. Full time

    Stacy and Witbeck Inc. is looking for a Community Relations Specialist who has the ability to bridge the gap between our organization and the community. You'll build collaborative relationships with diverse stakeholders, identify community needs, and create impactful programs that address them. Those that are determined and motivated by challenges, that are...


  • Apollo Beach, United States Remote 3rd Party Collections Representative Full time

    Optio Solutions is seeking a highly energetic and experienced **3**rd** Party Collection Representatives** to join our growing team. This is a **fully remote **position, allowing you to work from the comfort of your home. Optio Solutions is a dynamic collections agency, that utilizes technology to bring you to the forefront of success. If you are seeking a...


  • Daytona Beach, United States Hydradry Full time

    Join Our Exciting Sales Team at Hydradry Inc.! Established in 1974, Hydradry Inc. is a leading Water/Fire/Mold Restoration Company, and we're on the lookout for dynamic individuals to join our team as Sales Representatives . Reporting to the Sales Manager, this role is your ticket to an engaging and rewarding career in the restoration industry. If you're...