Denny's Restaurant Assistant Manager

3 days ago

Rockford, United States HIA Restaurant Partners LLC Full time
Job DescriptionJob Description

Responsibilities and Duties

  • Conducts “walk-through” as required by the Brand Standards once a shift to determine compliance with sanitation, food safety, and service standards.
  • Measures temperatures of all equipment and records them in a log once a shift as required by the Brand Standards.
  • Assigns duties to the staff to correct any deficiencies recorded during the walk-through or the temperature check.
  • Supervises the operation of the restaurant during the shift and assist the staff as needed in order to assure the highest levels of guest services, food preparation, and cleanliness.
  • Contributes to the profitability of the restaurant through effective cost control methods such as monitoring prep/pull charts, reviewing food preparation, controlling waste, auditing guest checks, inspecting deliveries and overseeing cash control policies, controls labor by effectively according to guest count flow, to insure budgeted labor costs are met.
  • Assist the General Manager in recruiting and staffing the restaurant.
  • Covers call-offs and absences in order assure compliance with service, food, safety and cleanliness standards
  • Assures that new employees are properly oriented and trained as required by Denny’s Brand Standards.
  • Responds to guests’ requests and complaints and tries to resolve them in an appropriate manner.
  • Performs daily cash reconciliation. Take deposits to the bank.
  • Performs, daily and weekly administrative duties as assigned.
  • Conducts inventories and orders food, non-ingredient and other items as assigned.
  • Assures that equipment is properly functioning or contacts service company for repair in accordance with Restaurants’ policy.

Qualifications and Skills

  • Must possess a minimum of 2 years in the restaurant industry as a restaurant manager.
  • Strong knowledge of family restaurant management.
  • High school diploma or equivalent.
  • Ability to work flexible hours, including nights, holidays and weekends. We are a 24-hour, 365-day operation. Flexibility is eminent
  • Excellent interpersonal communication skills.
  • Excellent organization and leadership skills.
  • Proven organizational skills; the ability to take direction, prioritize tasks and work independently with minimum supervision.
  • Dependable and reliable.
  • Strong analytical, independent thinking, and problem resolution skills
  • Ability to understand and respond appropriately to requests and use independent judgement to take proper action.
  • Excellent written and verbal communication skills
  • Proven organizational skills; the ability to take direction, prioritize tasks and work independently with minimum supervision.
  • Ability to handle multiple tasks while maintaining a high level of accuracy.
  • Ability to consistently provide a positive customer service experience to our guest, and employees.

Benefits

  • Competitive compensation
  • Quarterly Bonuses
  • 401k plan with a company match
  • Comprehensive benefits including medical, dental and vision
  • Voluntary Insurance Benefits: Accident, Hospital & Critical Illness
  • Paid Vacation

The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

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