Head of Product

3 weeks ago

Pittsburgh, United States TeleTracking Technologies, Inc. Full time
Job DescriptionJob Description

As the Head of Product Management, you will be responsible for the overall strategy, development, and lifecycle management of our AI powered workflow and data solutions in a SaaS environment. You will lead the Product Management team, collaborating with cross-functional teams to define and deliver market-leading solutions that meet customer needs and drive business growth. The ideal candidate will have a proven track record in product management, a deep understanding of healthcare operations, and a strong ability to translate market insights into successful product strategies.

Responsibilities:

  • Develop and execute a comprehensive product strategy and roadmap for our workflow and data product portfolios, aligned with the company's overall business objectives.
  • Lead and mentor a team of product directors, product managers, product owners and product designers providing guidance, support, and fostering a culture of innovation and excellence.
  • Conduct market research and customer analysis to identify market trends, customer needs, and competitive intelligence, translating insights into actionable product strategies.
  • Collaborate with internal stakeholders, including commercial, marketing, engineering, and customer success, to define product requirements, prioritize features, and drive successful product launches.
  • Define and prioritize product features and enhancements based on market demands, customer feedback, and business priorities.
  • Work closely with engineering teams to ensure timely and high-quality product development, providing clear product requirements, resolving issues, and prioritizing development efforts.
  • Drive the product development process, including product planning, requirements gathering, user experience design, and validation.
  • Define and track key product metrics to evaluate product performance, identify areas for improvement, and drive data-driven decision-making.
  • Stay up to date with industry trends, emerging technologies, and competitive landscape to identify new opportunities and keep our product offerings innovative and competitive.
  • Serve as a product evangelist, representing TeleTracking at industry events, conferences, and customer meetings to showcase our products and gather feedback.

Qualifications:

  • Bachelor’s degree in Computer Science, Engineering, Business Administration, or a related field (or equivalent experience).
  • 15+ years of experience in product management, with a proven track record of successfully launching and managing SaaS products as part of platform.
  • Deep understanding of the healthcare industry, including specifically healthcare operations.
  • Strong leadership abilities with experience managing and mentoring a team of product leaders.
  • Excellent strategic thinking and problem-solving skills, with the ability to translate market insights into successful product strategies.
  • Strong business acumen, with the ability to balance customer needs, market dynamics, and business objectives.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and influence stakeholders at all levels.
  • Demonstrated ability to drive the product development process from ideation to successful product launches.
  • Data-driven mindset with the ability to analyze product metrics and customer feedback to make informed product decisions.
  • Passion for technology and a strong customer focus, with the ability to understand and address customer pain points.

Who We Are
For over 30 years, TeleTracking has been operating with a simple mission, to ensure that no one waits for the care they need. Our state-of-the-art technology, combined with actionable best practices and a strong advisory services team, means that we provide the critical operational components required to build a responsive, resilient healthcare system. One of those key components is the centralization of hospital operations…the ability to see in real-time everything from the number of available beds to receive and treat patients to the number of pieces of available medical equipment. TeleTracking values people with an entrepreneurial spirit, creativity and building strong relationships with our employees. We believe that diversity, equity, and inclusion in our workforce keeps us competitive and provides opportunities for everyone.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office, handle various types of media and equipment, and visually or otherwise identify observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.

TeleTracking has a COVID-19 vaccination policy which mandates vaccination or an approved exemption due to religious or medical reasons for certain roles. Any accommodation request will be objectively considered in accordance with the Federal, State, and Local laws on a case-by-case basis.

TeleTracking is committed to providing equal employment opportunity to all people in all aspects of the employment relationship, without discrimination because of race, age, sex, color, religion, national origin, disability or status as a Vietnam era or special disabled veteran or any other unlawful basis, as defined by applicable law, and fostering a workplace free of unlawful discrimination and retaliation. This policy affects decisions including, but not limited to, hiring, compensation, benefits, terms and conditions of employment, opportunities for promotion, transfer, layoffs, return from a layoff, training and development, and other privileges of employment.

An integral part of TeleTracking’s commitment is to comply with all applicable federal, state, and local laws concerning equal employment and affirmative action.

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