Automation Engineer

3 weeks ago


Cleveland, United States Sarian Solutions Full time
Job DescriptionJob Description

Responsibilities:

  • Develop and enhance BMC Helix ITSM solutions, with a focus on the BMC Helix DWP Advanced module.
  • Create and maintain integrations using Web Services and RestAPIs.
  • Utilize BMC True Sight Orchestration for workflow automation.
  • Collaborate with stakeholders to understand requirements and translate them into technical solutions.
  • Coordinate with users and Service Management to ensure smooth implementation and operation of automation solutions.
  • Ensure compliance with certifications and technical requirements.

Requirements:

  • Proficiency in BMC Helix ITSM Development, specifically in BMC Helix DWP Advanced module.
  • Experience in developing integrations using Web Services and RestAPIs.
  • Strong knowledge of BMC True Sight Orchestration.
  • Ability to create automation scripts using BMC Atrium Orchestrator.
  • Hands-on experience with BMC DWP for frontend development and integration with internal scripts and orchestrator.
  • Familiarity with scripting languages such as PowerShell and Python.
  • Experience with automation and DevOps tools like PowerShell, BMC Remedy True Sight Orchestration, and BMC Atrium Integrator.
  • Strong communication and collaboration skills.

Preferred Skills:

  • Certification in BMC Helix ITSM or related technologies.
  • Previous experience in platform integration and workflow creation within BMC Helix.
  • Knowledge of IT Service Management processes and best practices.

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